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Ashland Springs Hotel


    Ashland Springs Hotel
 in Ashland
    Ashland Springs Hotel
 in Ashland

Reviews

TripAdvisor Traveler Rating:
729 Reviews
Latest TripAdvisor Reviews

  • Tiny, tiny rooms in an old hotel

    by Triumph3A on 2018-06-20 02:29 pm

    This old hotel was built in the 1920's to a fairly low standard, and it still shows today. The rooms are very small by modern standards, even the premium ones. Don't be misled by the photos on the website; they must have been photoshopped extensively. The photo of one of the corner king rooms, which we occupied for five nights recently, shows a large gap between the foot of the bed and the two arm chairs in the room. That gap hardly exists. The fit is so tight that if somebody is sitting in one of the chairs he has to stand and get out of the way for another person to pass. The bathroom was a reasonable size, but the shower comes with a curtain on an old-fashioned straight rod, so it sticks to you during a shower. That problem could easily be fixed with the curved rods standard these days. Showers in the smaller rooms are appalling. I've never seen a shower this small out side of a sailboat. There is one small elevator in this nine story hotel, and I don't know how the fire marshall is letting the hotel get away with this; it's downright dangerous. The staff are typically not friendly. I can't think of any reason to stay here again except for the fact that the hotel is very close to the theaters at the Oregon Shakespeare Festival, which is only steps away. Nevertheless, it's not worth the aggravation of those primitive quarters. The restaurant attached to the hotel (Larks) is another matter: excellent food, good service, and they're all geared up to serving patrons of the theaters. I've reviewed it separately and still recommend it highly.

  • Mix of great and disappointing

    by X-NYr on 2018-06-18 06:02 pm

    We spent several days at Ashland Springs. Overall we enjoyed our stay and would stay again. It was terrifically convenient to everything in town including the outstanding Shakespeare theaters. Our room was tiny but had fantastic views of the town and the surrounding mountains; really breathtaking from this corner room on the 6th floor. The problem was the lack of storage space for clothing. There was one very small two drawer cabinet, and one tiny drawer in the one bedside stand. The closet was also small. There would have been space for an additional cabinet or shelf, but they had none to give me. There seemed to be no manager present, just well-meaning but helpless desk clerks. The wifi was also terrible. I complained and was told to go to the business center, which was a tiny, cold room next to the linen closet. Wifi worked fine there, but not in the rooms. Breakfast was fantastic. Strong coffee and perfect eggs in a lovely, sunny room. They also had hot tea and cookies in the afternoon. The public spaces were lovely. The room was quiet and the bed comfortable. The window opened a tiny bit, enough to allow in some fresh air. If they had a little more storage space (enough for 2 people staying more than one night) and fixed the in-room wifi, this would be a great hotel.

  • No Booking or bumped?

    by JJVADorset on 2018-06-04 03:27 am

    We were really looking forward to staying here for 2 nights as part of our Virgin holiday's tour; but when we arrived with our pre-paid voucher from Virgin/Tour mappers for a king room we were told there was no booking for us at the hotel? A number of calls later we were informed that our booking had been made at a hotel/motel 3 miles out of town which was not what we had paid for.
    The Ashland springs hotel for which we had already paid the tour operator were full except for a tiny box room with a double bed and no room for anything else (lower rate than we had paid); not really comfortable for 2 adults with 2 large suitcases still in the car at this point. Eventually opted to go to the other hotel.
    I contacted Virgin holidays nearly 2 weeks ago with the issue and at the point of writing this review am still waiting for some sort of explanation from them as to who/why the booking was changed.

    Owner Response
    Thank you for your feedback. It is unfortunate that your tour operator has been slow to respond with a reasonable expectation as to why there was a mix up in hotel accommodations. We do hope it gets resolved in a timely manner.

    ScottBrandstetter, Manager at Ashland Springs Hotel, responded to this review

  • Wonderful place to stay!

    by smilinggrace on 2018-06-03 09:17 am

    This hotel has old world charm and is in the best location if you are attending theatre in Ashland. It is also just steps away from good restaurant options,the park and the lovely little shops in Ashland. A great choice for no matter how long you are staying.

    Owner Response
    Thank you for sharing your feedback regarding your stay with us. We are very happy to know you enjoyed your visit to Ashland and Ashland Springs Hotel. We look forward to welcoming you back for a return visit in the near future.

    ScottBrandstetter, Manager at Ashland Springs Hotel, responded to this review

  • A FANTASTIC place to stay!

    by Diana S on 2018-06-01 07:15 pm

    My sisters and I recently stayed at the Ashland Springs Hotel for a 'sister' weekend. It was the PERFECT place to stay. The room was wonderful and the staff amazing. The town was easily walked and explored. We could NOT have been happier. We'll return some day with our memories to guide us! Be sure to have dinner at LARK and talk to OWEN....the bartender...and Conrad at the front desk was MORE than helpful...the staff was simply amazing!

    Owner Response
    Thank you for sharing your thoughts regarding your stay with us at Ashland Springs. We are happy to know it was an enjoyable visit with your sisters. We are honored to know you chose Ashland Springs and the visit was memorable. I will be sure to share your feedback with Owen and Conrad, two of our amazing team members. We look forward to welcoming you back for a return visit.

    ScottBrandstetter, Manager at Ashland Springs Hotel, responded to this review


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