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Caribbean Motel


    Caribbean Motel
 in Wildwood Crest
    Caribbean Motel
 in Wildwood Crest

Reviews

TripAdvisor Traveler Rating:
133 Reviews
Latest TripAdvisor Reviews

  • I Really, Really, Really Wanted To Like This Place BUT....

    by JosephAndMicki on 2017-08-15 06:46 pm

    I really wanted to like this place. I really, really did. And to be honest, I can only give you my experience. I see so many great reviews here, but mine was not anything like them.

    First, the good points: The staff was nice when we checked in. The place is a page out of the Doo Wop era of Wildwood during the 1950's-60's on the outside, and that is very very cool. It is about a block from the beach and ocean, and only a block or so to the entrance to the boardwalk which is a blast.

    And unfortunately the bad......now to be honest, this was just our experience. Others love the place but we did not. We booked for 4 nights and left after the first one and went to Cape May.

    We were looking for a really great time. The beach in the Wildwoods is one of the safest on the East Coast, barely any undertow, and fantastic for children. You can go so far out into the waves without fear, its amazing. The boardwalk is very much what you would expect of a place on the Jersey Shore, a real boardwalk with rides, food and shops. It is great family fun. We were looking for a place to compliment that, and to be honest I have a certain bias having grown up in NJ and coming here with my family as a child. Now I live out of state, so this was the first time I had been back since going away to University when I was 18, which was 40 years ago.

    When you first drive up to the motel, you are hit by how incredibly cool it looks. It's a little cheesy, but the doo wop architecture is so neat. We drove up, parked and went to get our room, which was half paid for in advance. It was a last minute booking, so you have to pay half to reserve and half when you arrive. There are no refunds once you arrive and pay, which is disappointing as we will never get our money back for the 4 nights we paid for. As I said, we left after one day, and if the place had been halfway OK, we would have stayed and not thrown away our money. It's not like I'm made of it or anything.

    OK, so the people who checked us in were the owners. They were SO VERY NICE, smiles, helpful, gave us a welcome package, directions to the beach, boardwalk, local eateries, you name it. We joked around, talked about our trip, like I said very nice people.

    Went to the room, and walk in and this is where we had our first problem. The room smelled like pee. Now to be honest, maybe it was just our room, but to rent a room that smells like pee seems like a bad idea and might get a bad review, so why rent it? Maybe they didn't know?

    Free wifi. The wifi didn't work. It kept shutting down, didn't connect and if it did connect, it was very slow. After a half hour of doing my best to get it to connect, using the password, etc. sometimes my device said it couldn't find the wifi, or it kept asking me to enter the pasword which sometimes worked, sometimes did not.

    Now I don't know about you, but when I travel wifi is essential. I need to do certain things while on the road. I actually can't do without it. So I went to the office and asked if there was a problem with the wifi. I was told they just had it fixed. I explained my situation, and even mentioned that maybe it was a dead spot, but what I got was not the friendly faces I had before, so I left and went back to the room.

    OK, fine, no problem. I'll use my iphone hotspot to connect. That worked. But it ate up a ton of data, so what are you going to do. I went over my monthly amount, not the motel's fault. But I should have had wifi. So now I had no wifi and was in a room that smelled like pee, and paying to connect to the internet.

    Strike 3....the bed was rock hard. Came for the 1950's doo wop vibe and experience and that included a spring bed probably not replaced since the 1950's. Rock hard, couldn't sleep, my sciatica acts up and my wife's back hurts as well. After 2 hours of trying to sleep, and I was very tired when I went to bed, I got up, smelled my room of pee, and didn't even have wifi to use my ipad to distract me from a tough night. So I went outside and surfed the web using my hotspot and booked another room, in Cape May at 3:30am, and left The Carribbean motel the next day.

    I really, really wanted to like this place. I kid you not, but I wasn't about to spent another night in a pee room, no wifi and unable to sleep because of a hard bed. We made sure the place was clean when we left, put our stuff in the car, went to the boardwalk for a little bit of fun to wash the bad taste out of our mouths, returned to our room, dropped the keys on the dresser, closed the door behind us and drove away.

    So to be honest, this was OUR experience. It may NOT be yours. I would check the room before paying in full, make sure it meets your expectations and if not move on. Make sure the wifi works. Make sure the bed is comfortable. Make sure there aren't any weird smells. Don't listen to us if you think we are crazy, or you can't imagine why there are so many good reviews and this one isn't. Be objective. Check it out for yourself, but I would be in the wrong if I didn't write this review as a gentle warning.

    This place has serious potential, but as of this writing, we would never return.

    So sorry I had to right this.....like I said I really wanted to like the place.

    Owner Response
    We're very sorry to hear that you had a bad experience at the Caribbean. We wish you would have come to us and advised of your dissatisfaction. We checked your room after discovering you had left and didn't smell the odor you did. Sometimes the Wi-Fi is finicky but we did recently have a technician enhance the signal and have called him again to re-check it. If you had come to us we would have provided you with some options. For example, there were other rooms available including an upgrade C-Luxe room. If you thought the mattress was too hard we may have been able to swap it out. We could have discussed a possible refund. The first step should always be to let us know of any issues you have. Our track record with guest satisfaction is good because we care about your experience. I hope you will consider returning to the Caribbean.

    CaribbeanMotel1, Front Office Manager at Caribbean Motel, responded to this review

  • Adorable hotel and wonderful staff!

    by tamhudak1 on 2017-08-07 07:22 am

    I have to say this motel was spotless clean!! The pool, the rooms etc. Amazing staff and very comfortable. The location is also perfect. Thank you so much Caribbean motel for a great mini-vacation and we will definitely be coming back there again!!

    Owner Response
    Thank you for staying with us we are very pleased that you had a wonderful stay with us and hope to see you again next year. Enjoy the rest of the summer.

    CaribbeanMotel1, Manager at Caribbean Motel, responded to this review

  • Adorable Hotel and Wonderful Staff!

    by lgonnella2 on 2017-08-05 06:55 pm

    I'm glad I listened to the other reviews and chose this motel! It's everything and more, great location to the beach and boardwalk, friendly staff, fun atmosphere and most of all clean! Even my girls 14 and 16 thought it was great and asked to go back already. You will love the throwback to a different era and feel welcomed instantly by the staff and wonderful charm of this motel! Great little gem of Wildwood Crest!

    Owner Response
    So happy that your girls had a great time and maybe you could make this a yearly family vacation and wonderful memories for the entire family. We have so many families that have come back year after year and now come with there children and share wonderful memories. Hope to see you and your family again. Enjoy the rest of your summer.

    Margie A, Manager at Caribbean Motel, responded to this review

  • Fun, Friendly, and Relaxing

    by NJ_Nikki06 on 2017-07-31 01:05 pm

    We were warmly greeted by Margie at the front desk, and it continued throughout our weekend stay with friendly guests and staff. The grounds were kept very clean. The room definitely fit the theme of the motel, along with the music that was played both inside and outside. The pool was clean, refreshing, and had many areas to relax at. It's close to the beach, boardwalk, and other places of interest. I would definitely stay here again. It was a very enjoyable weekend!

    Owner Response
    Thank you for staying with us and very happy that you enjoyed the Motel, pool and music. Hope to see you again this season if not next season. Enjoy the rest of your summer.

    CaribbeanMotel1, Manager at Caribbean Motel, responded to this review

  • Jetsons Meets Mad Men at The Jersey Shore

    by UBTina on 2017-07-19 10:40 am

    Cool, funky, clean Doo Wap motel is fantastic! Clean crisp horseshoe shaped pool, close to the beach. Stayed a few days with the family and was charmed by the authentic ambiance. Loved the familiar feel of the guests and the grills available to hotel guests and the jazzy-cool multi-colored lights at night. From the front desk to house keeping, everyone that worked there was genuinely interested in making our stay comfortable and relaxing.


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