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Condado Vanderbilt Hotel

    Condado Vanderbilt Hotel
 in San Juan
    Condado Vanderbilt Hotel
 in San Juan


TripAdvisor Traveler Rating:
2082 Reviews
Latest TripAdvisor Reviews

  • Beautiful Hotel!

    by Janice P on 2018-03-21 03:51 pm

    It was good coming back to Condado Vanderbilt again. I wasn't sure what shape the hotel was in after the hurricane, but it was fine. The restaurants surrounding the hotel were all back to normal. Our room was great and the food was super! Everyone is kind and nice as always. The pool water was a little chillier than usual. Breakfast at the hotel is amazing! We watched the super bowl in the hotel lobby bar on a super screen which was fun. Can't wait to go back!

  • Spoiled from Arrival until Departure

    by srk60 on 2018-03-21 09:15 am

    This property is stunning. The Commodore Ocean Front One Bedroom Suite is decorated beautifully and the two balconies are amazing. Amanda spoiled us during our entire stay. Dinner at 1919 was a memorable dining experience. The chef deserves all the accolades he has received. I cannot wait to return. The entire staff from the beach, pool, Ola, front desk and housekeeping deserves the highest praise. They are professional and so friendly. Thank you all.

  • Not All That

    by opsboss2017 on 2018-03-17 07:26 am

    The property itself is attractive and well maintained. Breakfast was average cost for this level of property but the service was amazingly slow. The room was nice but not what I was expecting from The Vanderbilt. Biggest fail was that the sheets were actually stained and the marks looked fresh, not like a stain that has been washed and won't come out. So far this stay has not been consistent with what we were expecting.

  • Disappointing

    by James M on 2018-03-16 12:14 am

    I get the sense that this hotel doesn't really know who it or it's brand really is. We checked in for a weekend only to find all of the public rooms overrun with folks attending a Blockchain meeting. As we needed to wait nearly two hours for our room, there was no place to sit, it was loud and generally a really unpleasant experience. When our room was finally ready, it was a further wait as the check in staff ( there were only two ) spent more than 10minutes checking in the single customer that was ahead of me.

    The one redeeming point was a really lovely lunch in their restaurant 1919. The staff were wonderful, the food superb, and the views breath taking.

    If the professionalism of the restaurant staff could be matched by the front desk staff, things would be nearly worthwhile (even with hundreds of block chain groupies pounding away on their PC's).

  • A Spectacular Luxury Hotel

    by missprism on 2018-03-15 08:50 am

    We were in Puerto Rico for a family wedding taking place in Old San Juan. Rather than stay at the El Convento, the reception location, we opted to stay all four nights at the Condado Vanderbilt, and we were very pleased with our choice. The hotel was luxurious and the staff was warm and gracious.

    In part because we could use the Winter White Sand package (20% off accommodations), we reserved a Commodore Oceanfront One Bedroom Suite. We checked in around 4:00 pm, with no wait, and were greeted with a glass of sparkling wine.

    Located in the East Tower, our room was one of the best laid out, functional, and comfortable one-bedroom suites we have stayed in. The photographs on the Vanderbilt's website are very representative of the suite itself. One item not mentioned on the website is that the sofa in the living room is a queen sleeper sofa. The room had two balconies, one directly facing the ocean and the second with a view of the ocean, the sweeping beach, and a lovely little park, La Ventana al Mar. The room was very quiet; we never heard any other guests, but we could enjoy the muffled sound of the waves on the rocks below the hotel. The bed, linens, and pillows were all extremely comfortable. Loved the room.

    The exterior around the East Tower houses the hotel's adult-only small pool and large hot tub. It also has several lounge chairs and is near the path to hotel's small beach area. This part of the hotel has a quieter vibe than the main pool and the sun decks near the West Tower.

    On our first night at the Vanderbilt, we dined at its fabulous 1919 Restaurant and enjoyed an exquisite three-course wine tasting dinner. We enjoyed two lunches at the hotel's Taco & Tequila restaurant. The grilled shrimp tacos were particularly good. We were far less impressed with our breakfasts at Ola Oceanfront. The service (kitchen, I think, not wait staff) was painfully slow and the food, just wasn't worth its price. There are, however, many other meal options in the hotel's immediate neighborhood.

    In all, the Condado Vanderbilt is fabulous.

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