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Embassy Suites by Hilton Portland Downtown


    Embassy Suites by Hilton Portland Downtown
 in Portland
    Embassy Suites by Hilton Portland Downtown
 in Portland

Reviews

TripAdvisor Traveler Rating:
2480 Reviews
Latest TripAdvisor Reviews

  • Nice amenities but slow check in service

    by 3362018 on 2018-07-22 05:20 pm

    This hotel offers a very nice complementary breakfast and managers reception in the evening. They however didn't have adequate staffing to prepare rooms in time for check in. The rooms were well kept.

  • Unfriendly staff

    by Elizabeth O on 2018-07-21 03:39 pm

    We have been doing a road trip along the west coast and have found the american hospitality just fantastic. This is our last stop and unfortunately did not live up to our expectations. upon arrival we didn't even get a greeting from the valet, he looked bored and uninterested and did not help with our luggage. We then went into reception, again no greeting, and the receptionist (joshua) told us we hadn't got a booking and made no effort to search again or reassure us! Obviously, we did have a reservation which he found when he typed our name. He was obnoxious and rude when challenged, and was very sarcastic for the rest of the check in process. There were no other staff around. The room was for 4, but amenities like towels and cups were only for 2, leading to several phone calls to housekeeping and reception. We didn't receive one word of thank you.
    Breakfast staff were an exception, as they were friendly and helpful .
    However, this was a very disappointing experience, especially with the Hilton brand who we can normally rely on. We have another night , hopefully it improves.

  • Historic hotel

    by grahamnana on 2018-07-20 05:07 pm

    This isn't your typical Embassy Suites hotel as it was the historic Multnomah Hotel. It is beautiful and still as comfortable as you would expect. All staff are pleasant and helpful. On top of great service, the location is terrific. We walked everywhere we wanted to go.

  • Great grand hotel!

    by Pining2015 on 2018-07-19 12:59 am

    Checked out Portland with my two teens this summer. We booked a suite (2 queen beds plus a sofa bed) and got a room on the top floor. The rooms are enormous and very comfortable. There was enough space for the three of us to sit and eat at the table even if the sofa bed was out. Clean room.

    Bathroom was large and there was an exhaust fan which I was so happy about!!

    Large rooms.
    Vending machine and ice machine on the floor.
    Tap water is safe to drink.
    Large pool, two hot tubs. Steam room.
    Free breakfast was standard but good - omelette station, eggs, bacon, sausages, pancakes, cereal, fruits, milk, juice, coffee and tea. Staff was attentive and kind.
    Free cocktail in the early evening, with some veggies and dip.
    Grand old lobby.
    Great staff, very helpful.

    Valet parking available for $49+tip
    Self park available in their building right across the hotel, $42/day with in and out privileges- you pay at the front desk.

    Three minute walk away from Pine Street Market for yummy food. Voodoo donuts also just around the corner, two minutes away. 10 minute walk from downtown shopping or the Pearl district.

  • Nice room and great location

    by avm31 on 2018-07-18 02:34 pm

    Great location in downtown Portland. A lot of good restaurants are in walking distance. Each room is a two room suite, my two kids slept on the hide away comfortably, and our king bed was really comfortable. Lobby is beautiful. Very clean hotel all around.


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