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Grand Hotel Marriott Resort, Golf Club & Spa


    Grand Hotel Marriott Resort, Golf Club & Spa
 in Point Clear
    Grand Hotel Marriott Resort, Golf Club & Spa
 in Point Clear

Reviews

TripAdvisor Traveler Rating:
1198 Reviews
Latest TripAdvisor Reviews

  • Great place to relax

    by thefordman28 on 2017-11-11 05:23 pm

    Some of a group of Navy old shipmates gathered here for a reunion of sorts.
    The hotel and resort were great, the rooms had a view that looked like Hawaii. The grounds and golf course were very well appointed and maintained. The staff from the checkin to room service were outstanding.
    They offer several dining choices, we chose the seafood venue.
    The menu offered fresh Gulf seafood, prepared by a great kitchen staff and served perfectly by a caring waitstaff.
    The house made sauces and sides added to the entrees pleasing freshly prepared down home southern flavors, and topped off by homemade bread pudding with a whiskey sauce, a-memorable meal shared with the very best of friends.

  • Had a wonderful experience!

    by Bdefoe112 on 2017-11-08 02:16 am

    I go to the Grand Hotel for drinks and to enjoy the music in the bar often when I visit the Point Clear area. This visit, I stayed with a group of ladies for the weekend to celebrate a special occasion. We had a marvelous time and could not have asked for a better experience. Everyone was welcoming and most accommodating. The entire staff deserves special recognition for outstanding service. We will be back!

  • Would have been nice to know...

    by jberger on 2017-11-02 02:39 am

    The Resort is lovely. The beach well maintained, and the rooms large there are 5 buildings offering a variety of rooms. We had a handicapped accessible room building 5 on the 2nd floor overlooking the bay. The room had a roll in shower, and all hanging space was at wheelchair height (which made hanging long dressed difficult ).
    The cost for this room for 3 nights Thurs-Sun came to over $1,048
    There are a variety of taxes that are added to the room price at check out. City tax, county tax, tourism tax, and a $30 per night resort fee.
    The resort puts a "hold" of about $300 a day on you credit card. And when you check out that is lifted
    The hotel informed us only a week before arrival. That the pool and spa would be closed for renovations, but did offer the option of being shuttled a mile to a golf club to use their facilities. We did not try
    No adjustment was made to our rate.

    The rooms are well furnished and maintained.
    The restaurant was fine. Very expensive. Breakfast for 3 with coffee and juice was close to $60 +tip. Service at dinner was slow. Lack of staff seemed evident.

    Grounds are lovely and well kept. No shortage of staff here bell staff very quick to respond
    Golf carts used as shuttles throughout the property

    Owner Response
    Thank you for your compliments on the beauty of the resort. We maintain the property with our in house staff and they do a tremendous job. Our resort is spread out amongst several different buildings, each offering a different view and a variety of options. We are currently under a transformation/renovation that is very exciting! Our pool facility is going to be awesome and we do have it being worked on during our fall and winter time frame so we can be ready this spring to welcome our guests. The club facility is amazing and we offer regular shuttle service at the top of the hour. It is a quick 5 minute ride to the club and the pool offers hot tub, lap pool and swimming areas. We are sorry you were not able to take advantage of this. We believe we are communicating to all our guests at time of reservation as well as through email. We are sorry that we missed letting you know. We highly recommend booking through Marriott.com, which offers the lowest rate guaranteed. We also acknowledge your comment about the service and pricing. Please feel free to contact me at any time to discuss further.
    We continue to be focused on a incredible( Grand ) experience.
    Please feel free to reach out to me or any member of our team.

    Thank you,

    Michael Herzog
    251.990.6304

    Michael H, Manager at Grand Hotel Marriott Resort, Golf Club & Spa, responded to this review

  • 5 nights in Sweet Home Alabama

    by Gail M on 2017-11-01 12:05 am

    Beautiful room, sumptuous food (fortunately our room was a nice walk from the restaurant), lovely grounds, but it was the staff that made this perfect. A friendly greeting from everyone morning through night and a stop to talk if you wished that as well. We have never stayed at a nicer place. This was a Road Scholar experience, so appropriate for adults, but my husband stayed at this hotel when he was 7 years old and remembered it fondly. The grounds are beautiful, every day a cannon salute to the military followed by tea. But not stuffy at all. Just sweet.

  • Getaway

    by 1955beachlover on 2017-10-26 04:29 pm

    Even though parts of the resort are under renovation and closed right now the resort was great. Some Things included in resort fee are: internet, beach volleyball, kayaks, bikes ( even kid size one and adult size with kid carrier on back), bonfire on beach with once renovations are done would like to return with grandkids because the renovated pool area looks like it will be awesome.


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