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Grand Naniloa Hotel Hilo, a DoubleTree by Hilton


    Grand Naniloa Hotel Hilo, a DoubleTree by Hilton
 in Hilo
    Grand Naniloa Hotel Hilo, a DoubleTree by Hilton
 in Hilo

Reviews

TripAdvisor Traveler Rating:
898 Reviews
Latest TripAdvisor Reviews

  • The place to stay in Hilo

    by Astrid909 on 2018-06-20 07:38 pm

    Booked this hotel due to previous reviews & location close to airport. Great staff & facilities onsite. Restaurant has delicious food & a great happy hour. Easy parking available or just valet park if you like. Handy shop onsite selling lots of local products to take home. Book an ocean view room and enjoy your stay!

  • Vacation in paradise

    by Susan B on 2018-06-20 11:09 am

    This is an older, remodeled and updated hotel. We lucked out and were upgraded to a room facing the ocean and could see the glow of the erupting volcano at night. There is a happy hour down at the bar by the pool with evening entertainment. It is in a perfect location for exploring the Hilo side of the island.

  • Nice place to stay

    by Marilyn J on 2018-06-19 07:49 pm

    My husband and I stayed here in February 2018. We had room # 405 which had a Medallion outside the door stating it was a Hilton Honors Room. We are members of the Hilton Honors club. I assume the room may have been an upgrade from a standard room, so bear that in mind when reading this review.
    A warm chocolate chip cookie was handed to us upon arrival...YUM! Nothing better than a warm cookie! Staff were all very friendly and helpful.
    Complimentary valet parking had just been added. It is free and quite quick to get your car. All the valets were very nice and friendly.
    Use your room card to get the elevator. Good security measure. Our room had a view overlooking the entrance of the hotel and of Hilo Bay. The King bed was very comfortable and had 6 pillows. There was a small closet next to the bed for hanging clothes. The AC was rather noisy and even made a rattling noise when it was off.
    The shower was large and clean and had a window that looked into the bed area but from the bedroom, it was a mirror (2-way glass). You could pull a curtain over the window in the shower. That was a bit weird. There was a large soaking tub between 2 walls next to the sink area. See the picture added. It was quite an odd place to put a tub. We felt like it was in the middle of the room with us.
    We did not eat in the hotel restaurants. There was nightly entertainment in the lobby.
    Overall it was a great place to stay.

  • Parents 50th anniversary

    by airamjones on 2018-06-18 07:43 pm

    Everything was perfect. Staff was friendly and welcoming. Breakfast was great every morning. We used the workout facility which was extremely nice. We also went stand up paddle boarding. Entire family had a great time here.

  • Great Service and Location

    by Dance1973 on 2018-06-17 11:07 am

    We picked this hotel because of location and because it is a Doubletree. The reviews are all over the place for ratings. I thought the hotel was great. We had a family of 4 and had one King room and one Double room. Lobby is very nice. Pool is small, but nice. You can rent paddle boards and kayaks near the pool. The hotel is older, but they did a nice job of renovating and making the rooms look modern and fresh. The service is excellent. Except we couldn't get room service one night. The hallways are a little warm, but the rooms are comfortable. The beds are good. The location is great. We had a car, but walked to Ken's Pancake House (which you have to try). So many restaurants, beaches and downtown area near by. I would recommend this hotel for family and couples.


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