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Hawthorne Hotel


    Hawthorne Hotel
 in Salem
    Hawthorne Hotel
 in Salem

Reviews

TripAdvisor Traveler Rating:
2050 Reviews
Latest TripAdvisor Reviews

  • I just love the Hawthorn !

    by CrowHavenCorner on 2018-02-02 04:03 pm

    I visit this beautiful hotel often as I live across the street and own a business as well.
    My family and I love the food and service.
    They have a fireplace and wonderful rooms !
    They allow dogs as well and even cook for them!
    Most of all they are kind and polite !
    Thank you ,Lorelei

  • Beautiful Hotel.

    by Joseph C on 2018-02-02 03:46 pm

    What a beautiful hotel, walk into such a historic establishment and feel the warm welcome of Salem. The rooms were spotless and clean, very comfortable and cozy. The food at the resteraunt was delicious and perfectly cooked. Absolutely the best hotel I've stayed at during my travels.8

  • Centrally located

    by AdelleSydney on 2018-01-22 02:21 am

    This hotel is in a great location, has friendly helpful staff and complimentary tea/coffee/apple cider in the lobby. We enjoyed our stay and will return. The rooms are however a little small and have strange showers (pretty sure the shower used to be a closet). Still functional though.

    Owner Response
    Hi AdelleSydney,

    Thank you for taking the time to review us! Being a historic building, we definitely have some quirky rooms. Its a strong possibility that your shower was a closet at some point. We are glad to hear that you enjoyed your stay!

    Best Regards,
    Hotel Management

    GMHawthorneHotel, Manager at Hawthorne Hotel, responded to this review

  • Lovely staff, great location

    by Margaret L on 2018-01-16 08:49 am

    We stayed on the top floor--spent a little extra to get a room with a view and it was worth it. It's a historic hotel but seems like they've just done some renovations because the furnishings, lobby, etc. seemed very fresh and clean. Probably the best thing was the staff though -- from the check in desk to the bar to the restaurant everyone we talked to was pleasant and helpful. We'll definitely be back!

    Owner Response
    Hi Margaret L,

    Thank you for your review and your kind words. We are glad to hear you enjoyed your stay and look forward to seeing you again soon!

    Best Regards,
    Hotel Management

    GMHawthorneHotel, Manager at Hawthorne Hotel, responded to this review

  • Paper-thin walls

    by Laura02116 on 2018-01-15 04:13 am

    We attended a wedding in Salem (at a different location) and rather than driving home, decided to stay overnight. That was a mistake. Two weddings were occurring in the hotel that evening and those guests took their celebrations to their hotel room (on our floor) after their receptions were over. Despite my husband's repeated calls to the front desk there was non-stop noise -coming from another room, even with that door closed - from 12:30-3:00 am. Paper-thin walls and a gap under the door made it feel like the party was in our room.
    In the hotel's favor, the day-time manager refunded our complete room charge the next morning, but I can't get that night's lost sleep back!

    Owner Response
    Hi Laura02116,

    Thank you for taking the time to review us. We are sorry to hear that the hotel was noisy during your stay. Being a historic property, we do have some thinner walls within the building. However, it does sound like our noise policy was not enforced during the night of your stay, and that is something that will be addressed with our staff. We hope that someday you consider giving the Hawthorne another try!

    Best Regards,
    Hotel Management

    GMHawthorneHotel, Manager at Hawthorne Hotel, responded to this review


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