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Haywood Park


    Haywood Park
 in Asheville
    Haywood Park
 in Asheville

Reviews

TripAdvisor Traveler Rating:
737 Reviews
Latest TripAdvisor Reviews

  • Great Hotel and Location

    by Jon&Kathy on 2017-07-24 09:47 am

    We just spent one night at the Haywood Park as a stopping point in Asheville before heading to for a mountain retreat. (See our separate review on The Swag. :-) We've been to Asheville before, but mostly to the Biltmore (or that area) and the Grovepark. We're glad we decided to stay in the central district this time at the Haywood...

    The complimentary welcome champagne was a nice touch, as is the departing goody bag with water and granola. Unfortunately they only had 1 valet/bellman, so he was busy when we checked in, and when we departed we decided to get the car on our own since he was again busy helping someone else. (Luckily they kept the keys handy at the front desk, and we didn't have much luggage.) --Actually, this is the ONLY reason for taking off a star since the parking area is fairly hidden and not real easy to get out of - hence why they highly encourage using the valet.

    Our one-night stay was excellent. As others have mentioned it is a converted department store. We actually enjoyed that vibe and history -- interesting that even the elevator has a recording for each floor as the door opens. (We stayed on the 2nd floor - "Mens Wear".) Our room was large, and seemed very nicely appointed contrary to what a few other reviewers seemed to think. Makes us wonder if it really depends on which room? The bathroom was large as well with 2 sinks and lots of counter-space. All was very quiet. The only downside was that the bed was a bit soft for our tastes, but not TOO bad.

    We had dinner at the adjoining Isa's Restaurant, and enjoyed the complimentary breakfast in the atrium attached to the hotel. (Breakfast service is counter-service ordering, but serve your selections out to your table in the atrium.) That atrium is also where you'll find windows into the Chocolate Fetish where it was very interesting to watch them make their wonderful chocolate creations.
    We spent the morning wandering around the excellent downtown area with lots of great stores and unique restaurants and bars. It was then that we decided we'll definitely have to come back to the Haywood and spend more time wandering around Asheville.

  • Location, location, location

    by Talk2Elle on 2017-07-23 07:23 pm

    Staying downtown is very different than staying on the Biltmore Estate so the decision is really what it is your preference. Do you want to eat, play, sleep (best accommodations) on the Biltmore Estate grounds and/or drive 10 minutes and park to enjoy downtown Asheville or do you want a convenient location to explore downtown?

    We (two 30-something friends) chose to split our time into the two locations. The Windsor Boutique Hotel was my first choice for two nights in downtown Asheville before we moved to stay on the Biltmore Estate at The Village Hotel.

    Since the Windsor was already booked for the nights we were there before July 4th, we chose to stay at the Haywood Park Hotel. I preferred the location of the Haywood over Windsor from the start. It really is centrally located so while we were shopping and eating (Red Ginger, Skybar, Farm Burger, French Broad Chocolates) in the various sections of the downtown on foot (Grove Arcade, Wall Street, Lexington, Biltmore Ave, Visitor's Center) we could stop into the hotel for breaks to freshen up and change shoes. And as our Superior Queen suite room was located on the 4th floor, we did not hear street level noise nor our adjoining room neighbors both conducive for restful sleep.

    Like other reviewers have said:

    Superior Queen Suite Room was very large (two queen vs doubles, sitting area, shower and bath tub, separate dressing area with mirror and sink).

    The hotel had free wi-fi; however, each floor had its own wi-fi to which you had to connect and each time you left a floor or the property, you had to constantly login again.

    On arrival, you get a voucher for free breakfast at a cafe (Read: Coffee bar) adjacent to the hotel in a dated mall atrium, open from 7. While you could order whatever you liked from the menu, the quality of the food was mediocre with plastic utensils and paper plates. Skip using the voucher for more than coffee and head over to one of the Biscuit Head locations.

    Champagne on arrival was a nice touch but unimpressive quality.

    Parking is $15/night even if you self-park on their parking ramp. The City lots are $5 cheaper for overnight rates. But if you're willing to walk, the real bargains are either using one of the many $3 lots or a bit farther there is free parking sections of Banks Avenue where you can pop into Vortex Donuts for a breakfast treat (another breakfast alternative if you love donuts).

    The local Chocolate Fetish chocolates (which you can watch being made as you walk to the Atrium to use your breakfast vouchers) on the pillow are a nice treat as was the departure bag with bottled waters and granola bars.

    Especially after staying at The Village Hotel on the Biltmore Estate, I feel you are paying a premium price for the square footage and heart of downtown location when you stay at the Haywood Park Hotel. So if you want a nice central location with a huge sized room, the Haywood Park Hotel is the best choice!

  • Love Asheville

    by m0rristravel on 2017-07-22 05:09 am

    I finally got a chance to visit Asheville, after hearing such wonderful things about this unique little city. I decided to stay in the middle of it all, and I LOVED this hotel. From the great greeting with champagne, to the very large, well appointed and very clean room, down to the little departure gift and note. I was a quick walk to many great shops, restaurants, and breweries. Everyone I encountered was wonderful and seemed truly happy to work there and help a guest any way they could. A simple smile and hello can go a long way, and they seem to know that.

    I'm not sure when I will be able to visit Asheville again, but I can guarantee I will be staying at this wonderful hotel.

  • Rehab Gone Bad!!

    by lisaposn on 2017-07-20 02:54 pm

    Picked this hotel based on other Tripadvisor reviews. Not sure where these people stayed or if they ever travel and stay in nice hotels. This was one of the worst hotels ever. The price was very high. I could have had a better experience at Red Roof Inn. There were probably only about 10 people at hotel. To start off my husband tipped the bell man $10 for 2 small bags and car. He disappeared and we wound up carrying our own stuff. When my husband confronted him the next morning he said another person came in and he couldn't help us. The place is creepy, the halls are dark and the carpet is old and smelly. It looks like they are about to go out of business. Weird people all around with dogs running all over. Nothing in hotel is open. There is no restaurant. They are showing pictures of a restaurant on the corner attached to hotel. Everything in the room is old. Not sure where they bought this old stuff from. probably a 70's building being ripped down. Our TV did not work. After driving for 3 days all over the place we wanted to relax. Front desk gal came back and forth 3 times trying to code the remote. Didnt work and she said the hotel has no maintenance. Pictures are very deceiving. The place is a dump. Bathroom had a 60's whirlpool tub with doors that did not slide well. The lip on the tub was about a 3 foot step in. Don't bring an old person or handicap. I am tall and had to climb in. No reason to stay here. Downtown closes up by 6PM even in the summer. Should have stayed at Biltmore.

    Owner Response
    We are disappointed that you did not enjoy your time at our hotel and your expectations were not met. It is always our hope to address any concerns, and rectify, while staying with us to allow the opportunity to respond to any service issue. We are continually working to improve and renovate our facilities. The main lobby was just completed during the past two months. We do have a restaurant, Isa's Bistro, open daily, which is located off the hotel lobby and wish you would have had an opportunity to experience. Our suites offer different types of bathroom features and we would be happy to accommodate any special requests. Asheville has numerous restaurants, shops, and music venues that are open well into the evening to accommodate the wonderful guests that visit our city. We hope you can plan another trip that will provide you with a true discovery of all the offerings.

    Victoria M, General Manager at Haywood Park Hotel, responded to this review

  • Perfect Location and Excellent Service

    by beynac on 2017-07-17 03:44 am

    This hotel is an ideal choice for a stay in downtown Asheville. You are just steps away from all of the great restaurants and sites. Everyone at the hotel greeted us warmly, always saying hello as we came and went.

    The room was very comfortable and large. Great linens, excellent shower with all the amenities, and the vibe of an old department store adds some fun to the ambiance.

    The only ding that prevented me from giving a 5 star review was the breakfast in the morning. On arrival, you get a ticket for free breakfast at a cafe adjacent to the hotel, open from 7-11. It was a disappointment. You order at the counter, and you eat in an atrium area with plastic utensils and paper cups. Food was mediocre. Not at all what I had expected.

    That said, I would likely stay here again if I return to Asheville.


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