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Hilton Chicago


    Hilton Chicago
 in Chicago
    Hilton Chicago
 in Chicago

Reviews

TripAdvisor Traveler Rating:
5345 Reviews
Latest TripAdvisor Reviews

  • "Hilton By Lake Michigan Chicago"

    by Waldorf10 on 2017-12-14 011:07 pm

    I have stayed at the Hilton & Towers in Chicago on many many occasions over the past 25 - 30 years. I have never ever had to complain about anything. The hotel is fantastic, very well located on Michigan Avenue close to all the shops and entertainment in downtown Chicago. Macy's is just around the corner. Kitty O'Shea's is just inside the main entrance of the hotel. I would strongly recommend anyone thinking of visiting Chicago to spend their nights at the Hilton. The price to stay at the Hilton is very very reasonable. You have all you want in hotel luxury. The rooms are very nice and large and the staff are superb and yes very helpful. Go There

  • Great experience, would stay again.

    by rachelkM9460RC on 2017-12-14 06:41 pm

    Loved the location and overall feel of the hotel. The onsite Irish pub had good food and service. The market type restaurant was convenient but a little overpriced. Being on a family trip having the room with two double beds and two bathrooms was awesome for getting ready and having our own space. The gym and pool facilities are absolutely AMAZING!!! Will definitely look to stay here again when visiting Chicago on business or leisure.

  • Small town within the city

    by Charmaine H on 2017-12-14 12:51 am

    Entering Hilton Chicago, I was in love with the entry and large staircases leading to the upstairs ballrooms. I arrived in time for holiday decor and the large Christmas tree was a welcome sight.

    I didn't realize how much was held within the walls of Hilton Chicago - multiple dining facilities and lounges, plus event space, shops, coffee, salon. I wouldn't have to leave if I didn't want to and that isn't always the case.

    My room was very clean and comfortable. I was happy to have good water pressure and temperature and a lot of desk space to work from in the mornings.

    I would certainly stay here again!

  • Excellent stay

    by drewm535 on 2017-12-13 03:00 pm

    LOVE THIS HOTEL! My stay is perfect every year. I am please to have such great customer service upon my arrival everytime. They even gave me complimentary waters upon my arrival. Extremely clean and well taken care of!

    Owner Response
    Dear Valued Guest,

    Thank you for taking the time to share your comments regarding your recent stay at the Hilton Chicago. It was a pleasure to learn of your appreciation with the quality of service of our staff and overall accommodations of our hotel. It is always great to hear we are meeting the expectations our guests have come to expect and deserve.

    We look forward to serving you for many more years in the true spirit of hospitality for which Hilton Hotels are known.

    Sincerely,

    Kathy Heneghan
    Hotel Manager

    Kathy H, Manager at Hilton Chicago, responded to this review

  • All done with Hiltons

    by Peter H on 2017-12-12 04:56 pm

    Been staying in Hiltons and their "family" brands for 24 years.
    Our company has been a loyal to them.
    As its president, I can assure you Hiltons are now an awful chain.
    Had 3 consistently bad stays in Europe and USA.
    One Hilton stole my credit card and charged an extra 400.
    Another was so filthy and unsafe the manager was happy to hand out compensation to anyone and everyone.
    The last one had a room in north carolina that was to cramped to push the broken desk chair away from the bed.
    Hilton gold members need to enter lots of code together on line, go through painful offshore call centers to make a reservation.
    I can only imagine what they do, if anything to their first time customers.

    I don't usually write reviews but Hilton is to extreme.


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