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Hilton New York Grand Central


    Hilton New York Grand Central
 in New York
    Hilton New York Grand Central
 in New York

Reviews

TripAdvisor Traveler Rating:
2523 Reviews
Latest TripAdvisor Reviews

  • Great location!

    by Louise L on 2017-11-22 02:32 am

    Within walking distance to Times Square, Madison Square Garden and Rockefeller Center. Also, just a short subway ride to the World Trade area. I recommend staying here but stay away from the breakfast buffet...not worth $29!

  • Great place in the city

    by adrianamU4343RK on 2017-11-20 09:49 am

    I was having one night out with friends in the city, I make a reservation in the Hilton Grand Central.
    It was a very wonderful location, a perfect room , nice , clean, warm in a cool night. Everyone was very pleasant and I enjoyed my stay. I will recommend to anyone!!

  • Aging Semi-Gracefully

    by WigB2014 on 2017-11-19 01:37 pm

    Located a stones throw from the United Nations and New York's Grand Central Station, this old Dame is beginning to show her age. The rooms are still comfortable but the furniture and fittings are showing distinct signs of wear. Still a reasonable value for money proposition if you are visiting the Big Apple though.

  • Great customer service

    by coastda on 2017-11-16 05:03 pm

    Hotels in New York City are ridiculously expensive and notoriously small rooms but kudos to the staff for upgrading us to a beautiful Terrace suite on the 18th floor with use of the UN in the East River.
    Great location at Second & 42nd.

    Probably the best view in New York City with the possible exception of the Millennium Hilton.

    Owner Response
    Thank you for taking a moment to share your experience. I am pleased to hear you found the location and Hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future.


    Sincerely,

    Andrea McLeod
    Assistant Front Office Manager
    Hilton New York Grand Central
    Andrea.McLeod@Hilton.com
    212-986-8800

    Andrea M, Front Office Manager at Hilton New York Grand Central, responded to this review

  • Dissapointing

    by tclg1402 on 2017-11-15 07:11 am

    Need lots of improvement in many aspects. The room so dusty, bed sheet had so many stains, clogged shower, heater didn't work properly, amenities supply only provided on the fist day. The staffs not friendly.

    Owner Response
    Thank you for taking the time to review this hotel. Here at the Hilton Grand Central, we thrive off of making sure all of our guest are extremely satisfied, and are saddened we did not meet your expectations. We will be taking all your comments into consideration as we continuously work toward enhancing the guest experience.

    Andrea C. McLeod
    Assistant Front Office Manager
    Hilton New York Grand Central
    304 East 42nd Street | New York, NY 10017
    T - 212.986.8800
    F - 212.986.1758
    Andrea.McLeod@Hilton.com

    Andrea M, Front Office Manager at Hilton New York Grand Central, responded to this review


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