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Hotel Boulderado


    Hotel Boulderado
 in Boulder
    Hotel Boulderado
 in Boulder

Reviews

TripAdvisor Traveler Rating:
1125 Reviews
Latest TripAdvisor Reviews

  • The Boulderado is absolutely the best place to stay in Boulder

    by bvh7460 on 2018-02-10 10:34 am

    We cannot say enough good things about this hotel. The friendly staff being number one of course. We have stayed here many times over the past 8 years and we always enjoy our stay. Such character in the history of this hotel and it is just steps away from the heart of Boulder....Pearl Street, the CU Boulder campus, shopping, great restaurants and entertainment venues and more. We would never even consider staying anywhere else in Boulder. The Boulderado will always be the obvious choice.

    Owner Response
    bvh7460,

    Thank you for your five star review of the Hotel Boulderado. As you highlighted, our location is second to none within the heart of the very best of Boulder. But as you mentioned, our true hallmark is our staff. We take great pride in customer service and I'm so thrilled to see that praised in your review. We look forward to welcoming you back to your Boulder home away from home.

    Camille Burner
    Operations Manager
    Hotel Boulderado

    Camille B, Operations Manager at Hotel Boulderado, responded to this review

  • An Awesome Historic Landmark Hotel

    by lovetotravel5560 on 2018-02-04 05:55 am

    When we arrived at the Boulderado it was like stepping back in time. The entire Staff of the Boulderado were so very accommodating. The Doormen were very knowledgeable of the entire Boulder area. The Staff at the front desk were always smiling and so willing to help. The Happy Hour in the Corner Bar was excellent. The License No. 1 in the basement was the first establishment to acquire a Liquor license in Bolder. Even if you are ready to retire for the evening, you must just go take a look at License No.1. I think you might change your mind about retiring for the evening. We loved the quaint atmosphere. Our Room was very spacious. We stayed in the new wing on the fourth floor. The Bed was very comfortable. You must take a ride on the Otis elevator. Breakfast at the Spruce Farm and Fish was excellent.
    This Hotel is very close to Pearl and Walnut Street. Thank you to ALL of the Staff members of the Boulderado that we encountered for such a Wonderful stay.

    Owner Response
    lovetotravel5560,

    I couldn't be more pleased to read your comments about your visit to the Hotel Boulderado. Thank you very much for the kind words you shared. Our location is ideal, situated in the heart of downtown Boulder and within walking distance of all the very best of Boulder. But as you mention, our true hallmark is our staff. We take great pride in our service delivery and I'm so thrilled to see that reflected in your review. We look forward to your next stay with us.

    Camille Burner
    Operations Manager
    Hotel Boulderado

    Camille B, Operations Manager at Hotel Boulderado, responded to this review

  • Perfect

    by str8nm on 2018-02-02 05:11 pm

    I really enjoyed this hotel. A classy, upscale establishment which has been beautifully restored. It is in the perfect location. Within walking distance of shops, bars, and restaurants. The Staff were excellent and first rate. I will return often.

    Owner Response
    str8nm,

    We are so glad you had the chance to stay with us at the Hotel Boulderado while visiting Boulder. We appreciate your positive recognition of our staff. Our number one priority is to provide superior service at every touch point. So happy to see that reflected in your review. We look forward to your next stay with us.

    Camille Burner
    Operations Manager
    Hotel Boulderado

    Camille B, Operations Manager at Hotel Boulderado, responded to this review

  • Boulder

    by Llindatoo on 2018-01-31 03:44 am

    Updated Historic hotel, where all your needs are met. In a great location. Stop in Liscence 1 bar. It's a throwback speakeasy. You will feel like you have been transported back in time. Already made a reservation for my next visit to Boulder.

    Owner Response
    Llindatoo,

    I am so happy to hear that you enjoyed your recent stay with us. I know you have many choices of places to stay and we appreciate you giving us the opportunity to earn your trust and loyalty. It is our mission to preserve our 100+ years of history in addition to keeping the hotel updated and modernized. We look forward to your return visit.

    Camille Burner
    Operations Manager
    Hotel Boulderado

    Camille B, other at Hotel Boulderado, responded to this review

  • Gave it another try

    by Britt G on 2018-01-29 02:00 pm

    After my horrible experience, I had last time and a few angry e-mails sent, the Hotel Boulderado contacted me 2 - 3 months later to provide me with a 3-night stay for free. So I decided since I was going to be there during Christmas time for 4 nights I'd give it another go. The check-in went much smoother and they appeared to be taking their time this go around. My room was great and they made sure turndown service was done every night.

    The whole stay was much better.... until I gave them a call to order room service and no one answered. No big deal, they are probably just really busy so I call the front desk to make sure they are open. They said yes they are and they will tell them to give me a call. So 30 minutes later I get a call from someone wanting to take my order. I give it to them and they hang up. I get a call 5 minutes later, they are out of something. That's fine, gave them a different option I wanted. Cool. I get another call 5 minutes later. They are out of that thing too. No prob I'll just take the sandwich no dessert needed and they say cool it will be 40 minutes.

    About an hour goes by and I call them. They apologize and say the girl is delivering it as we speak. Cool. Another 20 minutes go by. I call them up and they inform me she was never on the way and they are completely out of everything I was wanting to order. I ask, why didn't anyone tell me this, I could have gotten food from somewhere else but now it's so late most places will be closed. She is like "I don't know, what do you want?" I start ordering something else. She stops me and says "actually let me tell you what we do have." They were out of just about everything. At this point I am pissed and I say "F it, nevermind" Then the lady quickly hangs up on me. Honestly, I feel they were putting more thought and action on the special meals they were having at the hotel for the next two days than they were about the guests staying there.

    When it comes down to the Boulderado, it's beautiful and in a great location. But when you look at their customer service the lack a lot. I get it was the holiday season and I get they were pretty busy, that doesn't give them a reason to drop the ball and not focus on the people who are staying there. If you can get a room for about $110 or less go for it. Anything above that you might as well check out some of the nicer locations.

    Owner Response
    Britt G,

    First, I would like to take this opportunity to thank you for trying us again. I am pleased to see you enjoyed your hotel room but am disappointed about the room service errors you highlighted in your review. I would like to offer my sincere apologies for your disappointing experience. We pride ourselves on legendary service in all areas of the hotel, and I am very sorry these expectations were not met on your recent visit. The hotel's executives have met collectively as a team to discuss these issues so we can explore ways to enhance and better our offerings. Thank you for your feedback.

    Camille Burner
    Operations Manager
    Hotel Boulderado

    Camille B, other at Hotel Boulderado, responded to this review


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