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HOTEL DU PONT


    HOTEL DU PONT
 in Wilmington
    HOTEL DU PONT
 in Wilmington

Reviews

TripAdvisor Traveler Rating:
257 Reviews
Latest TripAdvisor Reviews

  • A classic

    by on 2018-02-20 10:27 am

    A step back in time, with not only valet service, but a doorman to welcome you. For character, ambiance, attentive service, great food & drink, you can't go wrong. Love to stay at the Hotel DuPont when in Wilmington.

    Owner Response
    Many thanks for your kind words and for taking the time to share your review. We are delighted that you enjoyed your stay with us and look forward to welcoming you back again in the future.

    Kind Regards,

    Larry M, General Manager at HOTEL DU PONT, responded to this review

  • Nice rooms and great service

    by DTAsia on 2018-02-18 00:08 am

    A 'Grande Dame' style hotel -- ornate lobby with plenty of lounge chairs, photography and art books. Hotel is going through a renovation so things may change. Bed was great, supportive and comfortable. Rooms were very large and facilities very good. Only downside for a hotel at this level was no coffee or tea in the rooms -- hard for someone who is a very early riser...but the nearby Starbucks opens at 0530 during the week.

    Owner Response
    We are delighted you enjoyed your stay in the HOTEL DU PONT. Our recent updates to the Lobby Lounge, Green Bar and Caf? have been completed and feedback from our guests has been extremely positive. Thank you for sharing your thoughts regarding the availability of coffee and tea. Effective immediately, we will make coffee and tea available each day outside the restaurant area beginning at 5:30 a.m. Again, thank you for taking the time to share your feedback with us, it gives us the opportunity to elevate the experience of every guest!

    Kind regards,

    Larry M, General Manager at HOTEL DU PONT, responded to this review

  • Hotel Dupont review

    by jmfeeley9 on 2018-02-13 10:58 am

    Hotel Dupont review. Overall, I was very disappointed in my recent stay at the hotel. The service at the front desk was sub par. The Bellman was fine. The room amenities were lacking. Any room look tired and needed updating. We had an issue concerning the Valentines dinner and were quoted an incorrect price. No one tried to resolve the problem.

    Owner Response
    Thank you for your valuable feedback and please accept our sincere apology for the unusual attitude of our Front Desk staff who are consistently recognized for outstanding levels of service delivery. We will certainly address your comment about the miscommunication of pricing and the unsatisfactory approach to resolution.

    Sincerely,

    Larry M, General Manager at HOTEL DU PONT, responded to this review

  • Lots of history in this hotel. Room was awesome. Valet service is hit or miss

    by Greg S on 2018-02-13 04:32 am

    The hotel room was excellent! The bed was very comfortable. The vallet service is hit or miss. And there are no ice machines on the floors, room service provides it. All in all it was a great weekend stay!

    Owner Response
    Thank you for your feedback regarding the Hotel and our guest rooms. I apologize that your experience with the valet was not up to par and we will address your concern. We are delighted that you enjoyed your weekend stay.

    Larry M, General Manager at HOTEL DU PONT, responded to this review

  • Overnight stay

    by cookm2018 on 2018-02-13 03:22 am

    We love everything about the hotel. The Green room's buffet is fabulous. The staff are very attentive. It's a great hotel for an overnight stay. You feel lime you are experiencing true luxury.i highly recommend it.

    Owner Response
    Thank you so much for your very positive review. Your feedback is important to us and we are delighted that you enjoyed your experience. Your recommendation is highly valued and we hope you will come back and stay with us again soon!

    Larry M, General Manager at HOTEL DU PONT, responded to this review


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