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Hotel La Rose


    Hotel La Rose
 in Santa Rosa
    Hotel La Rose
 in Santa Rosa

Reviews

TripAdvisor Traveler Rating:
473 Reviews
Latest TripAdvisor Reviews

  • Nice hotel

    by markdaytonherron on 2018-05-11 07:48 am

    I am pleased with my stay at hotel la rose. It is a nice establishment. Breakfast is good. It is very close to everything downtown. The staff have helped me with my questions and needs. I would stay here again.

    Owner Response
    Dear markdaytonherron,

    Thank you for your stay with us and for your review. I am pleased that you enjoyed your visit and look forward to hosting you again in the future.

    Best regards,

    Jeff Whitehead
    General Manager

    Jeff W, General Manager at Hotel La Rose, responded to this review

  • Spacious rooms

    by reginamrogoz10 on 2018-03-13 08:13 pm

    We stayed in the additional hotel rooms across the street from the main hotel. When we reserved we did not realize that it was not going to be in the hotel that was in the photos on line so were disappointed with the ground level room not in the beautiful hotel pictured on line. Rooms are spacious and comfortable but we needed to call regarding a cleanliness issue in the bathroom. The person who came to take care of it was the same person that checked us in. Breakfast was in the main hotel so we needed jackets to get coffee or breakfast.

    Owner Response
    Dear reginamrogoz10,

    Thank you for your review and for staying with us at the Hotel La Rose. I am sorry that you were disappointed in your room in our Carriage House. Though not in our historic building, these rooms have been recently refurbished in a farmhouse style motif and are larger that the rooms in the Main Building. In addition, each room at the Carriage House has its own patio or balcony. I apologize for the housekeeping issue, but pleased that our guest service agent was able to take care of it. On your next visit, request a Main Building location when making your reservation. Thanks again for staying with us.

    Best regards,

    Jeff Whitehead
    General Manager

    Jeff W, General Manager at Hotel La Rose, responded to this review

  • OK hotel - rather twee

    by MAR-AM-UK on 2018-03-13 04:29 pm

    This hotel is in a great location in the historic railroad district. It is clean and tidy but is decorated in a rather twee chintzy style that kind of fits with the historic district. The rooms are large and well equipped. However there is no restaurant or lounge or bar. There is an average continental breakfast. And overall the staff are pretty perfunctory and unfriendly.

    Owner Response
    Dear MAR-AM_UK,

    Thank you for staying with us at the Hotel La Rose, and for taking the time to write your review. I am pleased that you enjoyed your guest room and our convenient location in historic Railroad Square. We are in the process of refurbishing our restaurant, I apologize for it not being available during your stay. I am sorry that our staff did not meet your expectations.

    Best regards,

    Jeff Whitehead
    General Manager

    Jeff W, General Manager at Hotel La Rose, responded to this review

  • Historic Hotel near downtown Santa Rosa

    by Richard B on 2018-03-03 11:32 am

    One of our party requires a wheel chair. Our first room in the old section was a little tight...but was charming. The staff found a room in the carriage house which was perfect. The hotel, breakfast, and parking were easy to access.

    Owner Response
    Dear Richard B.,

    Thank you for your stay with us and for your review. I am so pleased that our staff was able to make your stay more comfortable. I am also happy that you enjoyed our complimentary continental breakfast and free parking. I hope to have the opportunity to host you again soon.

    Best regards,

    Jeff Whitehead
    General Manager

    Jeff W, General Manager at Hotel La Rose, responded to this review

  • Amazing Staff; amazing room, GREAT continental breakfast!

    by Ginita59 on 2018-02-25 12:00 am

    When we first walked in, Adelina greeted us with her beautiful smile! She was professional, knowledgeable and so very helpful! Every day I bugged her for places to walk, eat, etc., and she knew everything and was always ready to help! Ilda, the housekeeper kept our room IMMACULATE daily; even when I left the room at 12:00pm. The Latino gentleman in the continental breakfast area was so attentive in making sure it was always clean and we didn't run out of creamer or anything. Great continental breakfast too; lots of choices! Our room was fantastic! LOVED THE EXPERIENCE!

    Owner Response
    Dear Ginita59,

    Thank you for your recent stay with us at the Hotel La Rose, and for your review. Thank you too, for acknowledging our staff members who made your visit memorable. I hope to have the opportunity to host you again on your next trip to Santa Rosa.

    Best regards,

    Jeff Whitehead
    General Manager

    Jeff W, General Manager at Hotel La Rose, responded to this review


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