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Hotel Monteleone


    Hotel Monteleone
 in New Orleans
    Hotel Monteleone
 in New Orleans

Reviews

TripAdvisor Traveler Rating:
7693 Reviews
Latest TripAdvisor Reviews

  • Felt scammed by front desk staff

    by msserene on 2017-12-12 11:15 am

    We have read often that handing a cash tip to the front desk staff with the credit card & ID and requesting a room upgrade is generally effective. Upon arrival, we did just that with the front desk person. She looked at the computer and said there were no upgrade rooms available. She then checked us in and, with a big smile, said that because she could not accommodate us to a better room, she could offer us two free drinks in the bar and the higher speed internet. She handed back the cards and kept the $50 tip! We arrived late in the day and the very next morning the higher speed code she gave us expired. We signed in to the internet with our room number and name that morning, but went later to the front desk to ask for the way to get the higher speed for the rest of our stay. She couldn't help us with that because we were signed in and it couldn't be changed. (??) The regular speed internet was quite slow, but we were stuck. We also opted not to use the free drink coupon as the bar was always so crowded we couldn't get near it. So she kept the $50 and we were left feeling scammed. We felt that was a sleazy move. That's the last time the bill leaves our hands before the upgrade is offered. And, re: the hotel...it was just average in every regard. Nothing special except the location. Our last stay at the Monteleone.

  • Excellence personified!

    by Elaine S on 2017-12-12 06:47 am

    If you are looking to experience a true and lasting New Orleans experience with elegance and service at its core, the Monteleone is the hotel for you. It epitomizes everything we love about New Orleans and the French Quarter. The service is impeccable; the accommodations immaculate, and the location is perfect. Every member of the hotel staff was consistent in their graciousness and willingness to provide the very best service. Thankfully the Monteleone has maintained its reputation throughout the years. The fact that the facility is well maintained and updated speaks highly of the management team.

  • Excellent Christmas stay

    by BLB9804 on 2017-12-12 06:29 am

    Always love the location and ambiance of this hotel. The uniqueness of the bar area brings in many people so the lobby and bar are always a happening place to be! We will return and stay again. To me there are no other places to be stay in NOLA

  • A True Gem of a Hotel

    by 240douglasj on 2017-12-12 05:27 am

    An absolutely beautiful hotel top to bottom with a perfect location within New Orleans French Quarter district. Ritz Carlton-ish type of classy decor and ambience but minus the over the top pretentiousness. The Carousel Bar and Lounge is a "must do" but unfortunately is always crazy busy with lots of patrons other than hotel guests so good luck really enjoying this more than for a token visit/drink. We stayed this past week a couple of weeks before Christmas and it was beautifully decorated for the holidays. The Rooftop pool is awesome and would be the place to hang out for a few hours during warmer temps for sure. The rooms are very nice (we had a suite with River views) and are well appointed with rich traditional furniture styling, gilded everything and lots and lots of crown molding. I'd have a hard time deciding to stay somewhere else next time unless my plans were strictly business. They have a saying that the heart of the French Quarter starts at the steps of the Monteleone and with all the people and how busy it seems to be day/night I believe it--so if you're looking for a "chill" kind of place go somewhere else!

  • Special Charming and a must in NOLA

    by racingchef on 2017-12-12 04:54 am

    This is our go to place when we travel to New Orleans. The hotel is the entire package. The staff, rooms, amenities, dining and many extras make this the only place you need to think about on your stay in New Orleans Business or pleasure they take of your every needs!


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