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Hotel Saranac, Curio Collection by Hilton


    Hotel Saranac, Curio Collection by Hilton
 in Saranac Lake
    Hotel Saranac, Curio Collection by Hilton
 in Saranac Lake

Reviews

TripAdvisor Traveler Rating:
44 Reviews
Latest TripAdvisor Reviews

  • "Hot Sara" Redux

    by RoboReviewer45 on 2018-04-23 07:11 am

    Greetings. This iteration of The Hotel Saranac is a credit to the developers, management and the town. Well done. Bravo. Thank you. Great staffing. Very friendly. Some guests may find the size of the rooms an issue. The shower controls are confounding. The bathroom lighting is annoying. The fit and finish of the door hinges is poor (old paint not removed). We had light coming in from the hallway due to the poor door reinstallation. The coffee service on the second floor needs electric warmers. We had tepid coffee each day. No ice machines is an annoyance. The gift shop is an absolute delight. Bravo to the folks that made the merchandise selections. To get a preferred rate we had to accept a non-refundable rate. Not friendly. Management should re-think this draconian policy. Free Wi fi service really poor. Fitness area looked great. Room service trays not collected in a timely fashion. Get out of the room service business. Nothing but headaches. Perhaps some thought could be given to marketing to the many PSC graduates that worked, stayed and played at the "Hot Sara". Like any new operation, it will take some time for the hotel to find it's persona and develop it's own Adirondack patina. Time will tell many things. Thanks again.

  • Amazing weekend

    by JohnS1026 on 2018-04-16 04:22 am

    Amazing weekend in mid April with horrible weather and ice storm. Fantastic restoration check out the second floor. Super quiet at night and so comfy. Used the exercise room multiple times new top of line equipment. Everything super clean. The staff is amazing. After 48 hours felt like had to hug the restaurant staff goodbye. They all talk to you and really care and have good stories to share. Excellent weekend and food and really no issues.

  • Breakfast at Camp Fire Restaurant

    by Patti H on 2018-04-10 04:40 am

    I had breakfast at the Camp Fire with a friend. The omelet, home fries and toast were really good, I live locally and would definitely order this again on my next visit. A very ample serving to start my day of walking. Our waiter, Evan Hill, was excellent, providing very prompt service, the right amount of attentiveness, and was very personable.

  • Grand old dame beautifully restored

    by Caschel62 on 2018-04-09 12:32 am

    We thoroughly enjoyed the during a quick weekend getaway to ski at Whiteface. I usually stay in Lake Placid but I was curious to give this hotel a try. Saranac lake is tiny and many businesses or unfortunately closed but we were pleasantly surprised by the restaurant and had dinner and breakfast there both days. The bar is a wonderful not to grander days gone by and I can't wait to go back in the summer and enjoy a drink on the terrace. The room was small but functional and comfortable. We will definitely go back on our next trip

  • Nice Surprise!

    by picture3 on 2018-04-09 12:28 am

    Went here to specifically check out the renovations and all I can say is wow! Have been to this place several times in the past and it is wonderful to see this hotel reborn! Had drinks and snacks in the Camp Fire Grill-very nice! Bartender was gracious, staff very friendly. Checked out the renovated room and the second floor bar area in addition to the neat gift shop! I have to say I am stunned by the transformation! I truly hope they have great success. I will be back!


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