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Inn at Willow Grove


    Inn at Willow Grove
 in Orange
    Inn at Willow Grove
 in Orange

Reviews

TripAdvisor Traveler Rating:
388 Reviews
Latest TripAdvisor Reviews

  • Bad Experience

    by 896frequent on 2018-06-20 05:51 am

    I had a bad experience while staying here that the management refused to address . The Inn at Willow Grove is a beautiful facility. Unfortunately, its management is incompetent and deceitful. I have never dealt before with an establishment unwilling to issue an apology when the apology is sincerely warranted. The management really needs some training in guest relations. It does not live up to its many accolades. The walls are thin and during my stay I could hear raucous noise from the bar at 3:00 am both nights. For $450.00 a night I would hope to get a good night sleep. The people that work the desk are rude and condescending when present which is seldom. I was even disappointed in the food. Perhaps my problems stemmed from the fact that I was there for a wedding but one would think the entire staff would go out of its way to make wedding guests feel comfortable. I could not even get the thermostat in my room to work so the temperature sat at a frigid 65 degrees the whole weekend. Room service? It doesn't exist or if it does there are no instructions as to how to use it. I much preferred the old B and B which was not nearly as lavishly finished, nor was the management pompous and deceitful.

  • Fantastic place for a weeding

    by 2013TheSwede on 2018-06-03 07:03 am

    Was invited for a wedding and was very surprised of the fantastic setting, flexibility (or maybe experienced staff) with regards to change of plan because of rain instead of sun.
    Nicely decorated facility, great food and attentive staff made this into a wonderful wedding. Circa 1.5 to 2 hours from Washington DC.
    Do not miss the opportunity to see the quaint city of Orange, Virginia.

    Owner Response
    Thank you for sharing, we are so glad to hear that you had a wonderful wedding experience with us. We hope you will come back and visit us again!

    InnatWillowGrove, Manager at The Inn at Willow Grove, responded to this review

  • A Terrific Anniversary and Birthday Celebration

    by Wally011 on 2018-04-03 01:52 pm

    The setting is beautiful, with a great view of the mountains to the west. The service from check in to check out was excellent. Everyone was very helpful and accomodating. We ate dinner in the restaurant on premises. The food was perfect (and plentiful), and the service was superb. In the morning we were treated in our room with French press coffee and beignets! Yum. The Inn is only seven miles from Montpelier, James Madison's home, and is in a great location for visiting wineries.

    Owner Response
    Thank you for choosing to celebrate your birthday and anniversary here with us! We are glad you had a wonderful time and hope you will come back and see us again!

    InnatWillowGrove, Manager at The Inn at Willow Grove, responded to this review

  • History of USA road trip

    by sriv60 on 2018-03-31 06:08 pm

    Very comfortable, excellent food, and lots of it, huge beds. Proper bath, everything you could wish for. We had a creek side room, lovely view of the woods from the terrace. This place is excellent, the road is a little noisy, but as the trees grow up it will be beautiful. Loved the pre bed snacks. A brilliant base for roaming this part of Virginia.

    Owner Response
    Thanks so much for sharing. We are glad you enjoyed your stay with us and hope you will come back and see us again!

    InnatWillowGrove, Manager at The Inn at Willow Grove, responded to this review

  • Wonderful anniversary weekend

    by Dana B on 2018-03-25 10:56 am

    Really loved the Inn at Willow Grove! We were in Creekside 8 which is pretty new and well appointed. It has a beautiful back porch, though it was chilly for sitting out there. The morning beignets were marvelous and warm - I'd argue as good as Cafe du Monde and we didn't have to wait in line for them. Nightly snacks are delicious homemade items, and not just a piece of chocolate, as well as tea. The heated floor in the bathroom was appreciated. We booked for a couple's massage, but there was a miscommunication and one of the therapists didn't show up. This was handled very professionally, and we then had separate rooms and we both had the best massage we've ever experienced - thanks Jeanie and Nikki!! (and they discounted it without us asking)
    Our meal there one night was also very good with a beautiful setting and great service. Staff at the front, and the staff showing us our room and bringing the morning beignets were also very nice and professional. I really have no criticisms except that UVa lost their 1st round game during our stay. I'd highly recommend the Inn!!

    Owner Response
    Thanks for sharing, we are happy to hear you had a wonderful weekend with us. Our morning beignets have always been a fan favorite, glad you agree! We are glad you chose to celebrate your anniversary with us and hope you come back and see us again (hopefully next time without a UVA upset)!

    InnatWillowGrove, Manager at The Inn at Willow Grove, responded to this review


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