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InterContinental Chicago Magnificent Mile


    InterContinental Chicago Magnificent Mile
 in Chicago
    InterContinental Chicago Magnificent Mile
 in Chicago

Reviews

TripAdvisor Traveler Rating:
4714 Reviews
Latest TripAdvisor Reviews

  • Great hotel in a fantastic location

    by lizabethb78 on 2017-10-19 08:40 am

    Stayed at the InterContinental on my first trip to Chicago. Couldn't have found a better location for exploring the city. The staff was professional and courteous. The rooms are clean and efficient use of space. Everything one should expect from the InterContinental brand.

  • In town from UK to race the 2017 Chicago Marathon

    by sophielaura on 2017-10-19 08:13 am

    Stayed here for 2 nights whilst visiting for the Chicago Marathon from the UK. Checked in by Barry. Great guy, really customer focused, always ready with a smile. Thanks Barry :) Team were first class, very friendly throughout, always asking if you were OK, good knowledge of the marathon too. Our room was great in the executive tower, with a wonderful walk in shower and fab bed. Used the pool to relax legs before race and its a classic. Really need to see. Such beauty in modern hotels is rare. Used Michael Jordans for a bar snack one night and meal the next. First class, again couldn't fault.

    All in all, loved our stay, great hotel, service and team. Well done, made our trip from UK memorable, and I finished 36th in my age category in the race.

  • Four Stars?

    by Tom M on 2017-10-19 07:07 am

    Hotel Intercontinental in Chicago is a beautiful building with some very interesting architectural features. Unfortunately, the service and cleanliness does not live up to its 4 star rating. I will not be a guest again.

  • Beautiful Hotel in the Perfect Spot

    by Benzboy06 on 2017-10-18 06:19 pm

    I came to Chicago for a conference and since my company booked the hotel, I had no choice to stay anywhere else I'm glad they chose this hotel, however, because it is located in an excellent area of Chicago...right on the Magnificent Mile (as the title indicates). The hotel is not your typical modern chic hotel, but more of a mid-century style hotel. The customer service was excellent and the rooms nice (nothing special though). The meeting spaces were excellent as well so it was a good week.

    My only negative is that the bathtub needed to be relined as it had knicks in it.

    Other than that, it was a wonderful stay.

  • Not the Intercontinental I remembered...

    by susan w on 2017-10-18 03:52 pm

    One of the most best hotel experiences I have ever enjoyed was spent at an Intercontinental hotel in Kansas City in 2005--luxururious room, impeccable service. So I was delighted to learn that a medical conference was being hosted by the Intercontinental Magnificent Mile...Unfortunately, from start to finish, it didn't measure up. First, for $415 per night, one would expect a luxurious suite. Instead, it was an exhorbitly priced run-of-the-mill motel room--albeit clean, just bigger. Second, & more importantly, all staff, with the exception of a room service man, were extremely dismissive--MOD, front desk, concierge, bar & restaurant & corporate. Rude. Didn't even care to attempt at being disingenuous (If you can't make it, fake it isn't even a glimmer in their radar(. For example, I apprised the "Manager on Duty" to apprise him of my concerns, requesting that he call. I emailed the corporate headquarters. No phone call. Erroneous billing was resolved. But it required too much time and energy; and they're both finite.


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