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Keswick Hall


    Keswick Hall
 in Charlottesville
    Keswick Hall
 in Charlottesville

Reviews

TripAdvisor Traveler Rating:
482 Reviews
Latest TripAdvisor Reviews

  • Anyone for a "spot of tea" if not an overnight?

    by Julia C on 2018-01-07 12:42 am

    My husband took me here in the spring...about 2007..for high tea. Delightful.
    Just remember, not to call this Keswick, Kesick, as is done in the U.K. Yanks pronounce it with the "w": Keswick.
    It's to the east of Charlottesville, the less hilly side but lovely in its own way. Combine it with a trip to Monticello.

  • A nice getaway but heavily understaffed

    by tali84 on 2018-01-06 10:00 am

    Keswick has its charm, that's for sure- the old, southern feel of the lobby and bar area give it a cozy yet elegant feel. I am curious about how it will look after its renovation. The major downside we experienced, potentially since my husband and I came for a little Christmas getaway, had to do with the hotel lacking enough staff members for the amount of people that were there (and there weren't even that many people there). We made a reservation for Christmas dinner at Keswick Hall's restaurant, Fossett's, weeks in advance since they were having a special Christmas prix fixe menu we were looking forward to. Sadly, we never got to eat that meal since the sole (!) waitress who we saw that night never came to our table. Seriously! After sitting there for about 15 minutes, we asked the busser (who was apologetic and friendly to us, which we appreciated) to please bring us water and let our waitress know we are ready to order. The waitress took a look at us, made no attempt to come greet us, but instead we saw her walk over to the other tables who already had received their meals to ask how everything tasted. We sat there, shocked, for another 15-20 minutes, still waiting for the waitress to come and take our orders. I've never experienced anything like this before. It was as though we weren't important enough to even be acknowledged. Not that it matters, but we gotten all dressed up for this meal! After about half an hour of being ignored, we decided to leave. I was so upset- a holiday dinner we had been looking forward to for days was completely ruined. We ended up sitting at the bar all dressed up for Christmas dinner, instead of having the prix mixe meal. I let the person at the front desk know about our experience, she apologized and told me the manager would be in touch with me via email. It's been nearly 3 weeks- no email from the manager. I wonder- perhaps this manager trained the waitress who never acknowledged us that night--that would make a lot of sense. I think I'm being pretty generous giving this place 3 stars given this kind of customer service.

  • Sophisticated and Charming. A Southern Gem!

    by Bellalovestotravel on 2018-01-03 02:46 pm

    I'm not one to typically book a stay in an older hotel. I do not like a cottage inn vibe and I was a bit trepidatious that we were going to be greeted by a moth ball smell and old linens here. That was not the case at all. This resort is absolutely beautiful. Being here was like being in a wonderful Southern utopia. Sophisticatedly charming. The rooms have been beautifully updated with comfortable beds in a spacious setting. The grounds are so pretty with a stunning infinity pool and golf course. The amenities were wonderful. We enjoyed getting to use the fitness center that is actually a part of the country club. We also had a great end to a day of wine tasting at the restaurant/bar onsite. There were several very appealing options to choose from and the bartender could make absolutely anything we wanted. The service was perhaps the best part. I lost something somewhere on the property and three staff members went on a hunt to look for it. Without me asking. They just really cared and were so gracious and kind. I loved our visit here and I hope we get to come back soon!

  • Nice - Hopefully the Renovation will move it over the top

    by cdpinNYC on 2018-01-03 08:23 am

    Spent 4 nights with family over the Christmas holiday; the place is somewhat elegant and has a nice, old Virginia feel and was decorated well for the holiday. We had a room for 4 nights, and had rooms for the kids for 2 nights. First, and flavoring this whole review - this place is expensive. We have stayed in hotels around the world, and some fabulous new world and old school places, but this place is as expensive as many. Unfortunately, it isn't at that level. Staff was basically good, but could be very short in supply, overtaxed with other work, sometimes just unhelpful, and never of the level of a very expensive hotel. Dining room was particularly short of staff. Bartenders at the bar in the house were awesome. Our room was nice; bathroom was okay, bed was very comfortable, and we had a balcony. Old style keys that were hard to keep track of, about an inch gap at the floor to allow all sounds in, noisy pipes in the walls, and short of any modern amenities. There was an iPod player. Just don't have mine, anymore. Pools were awesome; outdoor infinity pool overlooks the golf course. Excellent. Lots of balconies and terraces. Beautiful views of the Blue Ridge. Parking is ultra convenient. We found out that they are closing; in fact, may be closed now for extensive renovations. The place needs it. I hope they keep the feel, and increase staffing levels, modernize the rooms, and lower their prices.

  • Keswick Inn

    by PennyfromPinehurst on 2017-11-08 01:24 pm

    Truly a delight. Warm and Cozy, very elegant. Fabulous staff. Unfortunately and fortunately it will be closed for some toe for major renovations. Loved the golf course and the infinity pool, heated to a delightful temperature. A wonderful staff who took care of us well.


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