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La Concha Hotel & Spa


    La Concha Hotel & Spa
 in Key West
    La Concha Hotel & Spa
 in Key West

Reviews

TripAdvisor Traveler Rating:
1140 Reviews
Latest TripAdvisor Reviews

  • Great location on Duval, easy walk to things to do but pricey which is typical in KW

    by Neal P on 2018-02-17 06:49 am

    We stayed with another couple in February and were pleased. Very clean and nice with valet parking and easy access to things to do in the area. Our only complaint was the price but it was in line with others in the area it's just that Key West is an expensive place to stay overall.

  • Great location in the heart of all the action

    by Normajean1937 on 2018-02-14 09:34 am

    Pricey at almost &500 a night. Nice room with a shared balcony facing Duval Street. Comfy chairs on balcony. Had a king sized bed. Bathrooms are a little compact. Room included a small frig. Can't beat the Happy hour at the bar in the lobby. 1/2 priced house wine, beer and well drinks and apps. Nice pool area on second floor with pool bar. If hungry would rec the morning after breakfast

  • Stay in a pool view room.

    by divingtraveller on 2018-02-13 09:10 am

    Excellent front desk staff, friendly check-in, and greetings. BUT, do not stay in the tiny street view rooms. Ask for a pool view. Much larger and quieter. Breakfast service was ABYSMAL. We left after ordering after 15 minutes of seeing no one. The common areas are clean and modern, but the rooms do need a bit of updating, and the buildings are still a bit tattered after the hurricane. This is the best place to stay on Duval Street.

  • Nice place...

    by krisbates on 2018-02-11 07:06 pm

    We stayed in a king size room, no balcony. The room was small but nice. Didn't mind the size much because we didn't spend much time in our room. BUT.... the bathroom was very tiny. Hard to even maneuver in them. It worked and we managed though. Great location. Nice pool area with a bar. Happy hour prices on drinks in the lobby bar. Overall great experience and we will stay here again...

    Owner Response
    Thank you for kindly reviewing La Concha Key West. I am happy to hear that our accommodations worked out well for you. I am also glad that you took advantage of our prime Duval Street location, fun pool area and happy hour at our lobby bar. We look forward to welcoming you back again for your next visit to Key West.

    Best regards,
    Mike Rice

    Mike R, General Manager at Crowne Plaza Key West La Concha, responded to this review

  • Needs better cleaning service

    by choochnbabe on 2018-02-07 12:00 am

    The rooms are very small and somewhat dated. The resort doesn't provide you with the basic complimentary water bottles or even a pen and pad of paper. The trim in the room was very dusty. The bathroom was old and dirty, hair still on the floor and shower, shower doors were dirty too. Not what I expected when you pay over $300 a night.

    Owner Response
    Thank you for reviewing La Concha Key West. I am sorry to hear that we did not quite meet your expectations with our accommodations. I will speak with my housekeeping team surrounding your experience in your guestroom to see where the disconnect occurred. We appreciate your honest feedback and hope you will give us another chance to impress you in the future!

    Best regards,
    Mike Rice

    Mike R, General Manager at Crowne Plaza Key West La Concha, responded to this review


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