Check Availability
Modify/Cancel Reservations
More Search OptionsReturn to Check Availability Console

Lancaster Arts Hotel


    Lancaster Arts Hotel
 in Lancaster
    Lancaster Arts Hotel
 in Lancaster

Reviews

TripAdvisor Traveler Rating:
965 Reviews
Latest TripAdvisor Reviews

  • Well, I guess.....

    by alberttc2017 on 2017-10-12 11:11 am

    First off this is very well adorned hotel next to Franklin & Marshall college, sorta in the city of Lancaster. The rooms are nicely appointed, the staff, ever so kind, and the ambiance,ever so cozy. I spent a week here, no wifi, no wifi at all, the rooms are noisy with the adjacent noise and the trample of the floors above. The elevator is SO slow that you will pull your hair out waiting for it, and if you happen to have a room on the back side, expect to hear bottles into the receptacle outside throughout the night, which gets emptied by the refuse truck 0530 Wednesday mornings. No need to set an alarm this day. The bar is awesome, let me rephrase that, the bartenders are awesome. Hopefully they do get the bar top refinished because it is so tacky, as in sticky. The restaurant below offers some of the best food you will ever eat but do make reservations. There is outside dining, weather permitting, and a lot of pretentious folks trying to out class the others. All in all not bad but if a boutique hotel is your aim, then this is your place.

    Owner Response
    Dear alberttc2017,

    Thank you for your review. I am concerned as to why you would tolerate 'no wifi'. This should not be the case ever. We have access points through out the hotel and can not fix or correct what is not known to us. The refuse truck is a city thing, unfortunately something out of our control. It does take some getting used to. I can tell you the bar is scheduled for refinishing. Although we are totally separate business we do keep one another in the loop.
    The bit about the 'pretentious folks trying to out class the other'.... Holy Moly that was a big OUCH.

    Thank you,
    Darcy Show GM

    Inspiration_Manager, General Manager at Lancaster Arts Hotel, responded to this review

  • Warm & welcoming with a beautiful atmosphere

    by Kristi G on 2017-10-08 03:37 pm

    I thoroughly enjoyed my stay at the Lancaster Arts Hotel. The decor was very cool with eclectic art hung throughout, including some art work from previous patrons. It was endearing having a sweet rose and chocolates left on my bed each night for the turn-down service. The rooms were spacious, and beautifully decorated. There was no noise from neighbors making it a very peaceful and restful night's sleep. Also a perk was being walking distance from the downtown shops and restaurants. I look forward to staying there again.

    Owner Response
    Dear Kristi G,

    Come back soon! There is so much to see and do in Lancaster !
    Thanks for the positive review.

    Darcy Show GM

    Inspiration_Manager, General Manager at Lancaster Arts Hotel, responded to this review

  • Lovely Boutique Hotel, Nicely Appointed

    by Tiki-Bobby on 2017-10-04 05:51 am

    Stayed a weekend at the Arts for a late September wedding and was pleasantly surprised. Enjoyed a King Deluxe room on the 5th floor which was unique and nicely appointed. From the brick walls, exposed beams and accent lighting to the original local artist prints on the walls, they seem to take the "Arts" in their name seriously! Bathroom was updated and large enough for both of us with a walk-in tiled shower and plenty of hot water. My wife would have liked more light and a hand held shower head. The furniture was very nice and fit the decor of the room. Although we had plenty of storage space, a bit more full size closet for long dresses would have been welcomed. Wine refrigerator was a very nice touch, mini-frige would also have been a nice addition. . Everyone I met was pleasant and seemed attentive. Fitness center was small, but OK, but they did offer a complimentary Y membership. Y is across the street and is fully equipped. Didn't try the restaurant or bar. Did hear from another guest that their dinner was outstanding, lots of local and organic items on the menu. Breakfast buffet was included in room cost and was quite nice. Bagels, assortment of breads and fruits, cereals, oats, granola, eggs, pancakes, breakfast burritos, juices, etc. I also saw bikes in the parking garage which could be used, for free I think. Parking was also free. One suggestion; use the steps.....elevator takes some time during when busy. While there are a few things that could be improved, all in all I would stay here again and recommend. This was our 2nd trip to Lancaster recently, other was a VB tournament, and I have been impressed with all there is to do and explore, especially local restaurants.

    Owner Response
    Dear Tiki-Bobby,

    Glad you enjoyed your stay. Mostly thank you for your positive review. You are correct about our bikes. Now you know you need to return and use these bikes for the day. Heard the wedding was awesome!

    Thanks
    Darcy Show GM

    Inspiration_Manager, General Manager at Lancaster Arts Hotel, responded to this review

  • A Boutique Hotel

    by TikiDebbie on 2017-10-02 01:33 pm

    Every room has it's own personality. We were there as part of a Wedding Party and saw many rooms. We had a great room with a large bath with double vanity and double walk in shower. King bed and sitting area. Room was so big it had lots of wasted space that could be transferred in to a long term stay with a kitchenette. Breakfast buffet included. Nice selection of pre prepared foods, pancake machine and breakfast burritos to be heated in microwave. Lots of coffee and tea. Very eclectic place and we really enjoyed. The check in is somewhat slow and laborious. One Elevator and it was extremely slow!

    Owner Response
    Dear TikiDebbie,

    Thank you for your review... much appreciated. I understand the wedding was a blast!
    You will need to return so you can see the city as well.

    Darcy Show GM

    Inspiration_Manager, General Manager at Lancaster Arts Hotel, responded to this review

  • Nice, boutique hotel

    by Frank S on 2017-10-01 03:47 am

    First time in Lancaster, first time in this hotel. The lobby is decorated in a trendy way and I was greeted warmly by the two individuals at the front desk. My room was a nice size and was decorated really chic and artsy. Good lighting in the bathroom. They have turndown service where you receive delicious chocolates and a rose by your bed. Shower had great water pressure and the shower was a nice size. The king size bed was super comfy. I have to say that housekeeping can do a better job. The lamps and floors were very dusty. The hotel has a restaurant and a bar that I did not indulge in but had a very nice decor, nice menu and it is supposedly excellent. There are also great restaurants steps away from the hotel. They offer a free, great buffet breakfast in the morning. The fitness center is small and in a weird location. You have to exit the hotel and go outside, walk through the covered garage to get to it. I was there and it was warm and dry. Couldn't imagine using the gym in the winter months. They do offer free passes to the YMCA across the street. The area of the hotel felt a little sketchy to me. At night it was quite loud with police sirens and people yelling on the street. I was walking around late afternoon and did not feel 100% comfortable in my surroundings. Overall, it's worth a stay. Close to the Clipper Field and Franklin and Marshall College.

    Owner Response
    Dear Frank S,

    Thank you for taking the time to review LAH. I will follow up on the 'dust' that you found. No worries there!
    As for the noise, it's the city life, with a college down the street and the places to dine, the city is always moving. But it does take some time to get used to. You will need to come back in the future to see the changes to the area. We are growing and you will appreciate the changes I'm sure.

    Darcy Show GM

    Inspiration_Manager, General Manager at Lancaster Arts Hotel, responded to this review


Book by Phone: +1 800 678 8946 Best Rate Guarantee


It appears you are using an older web browser! While using our site, you may encounter some trouble along the way. For PC users, we recommend upgrading to the latest version of Google Chrome, Internet Explorer, or Firefox. For Mac users, we recommend the latest version of Safari, Firefox, or Google Chrome.