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Lord Baltimore Hotel


    Lord Baltimore Hotel
 in Baltimore
    Lord Baltimore Hotel
 in Baltimore

Reviews

TripAdvisor Traveler Rating:
1208 Reviews
Latest TripAdvisor Reviews

  • Ricky to the Rescue!

    by ShaySunn on 2018-02-15 07:56 am

    I dropped my earring and it fell down the sink. Ricky from engineering came up and was able to get it back for me! He wouldn't even let me touch it until he rinsed it off! Overall, great, fast, service!

    Owner Response
    Thank you for the stellar review, Shay!

    It's outstanding your time with us was so amazing. We love sharing our excellent service with each person who walks through our door. It's team members like Ricky who ensure our guests are getting the best level of service. That's what we like to see!

    We can't wait until your next visit so we can once again share our high-caliber service with you. Have a beautiful day!

    Gene-Michael A, General Manager at Lord Baltimore Hotel, responded to this review

  • Amazing Staff

    by Michael H on 2018-02-11 06:41 pm

    Although old Hotels are not my thing, this particular hotel was really nice. I wasn't so much the location (Downtown), but the staff was amazing. From the moment of our check in, to the bar/restrurant was really great.

    The bartender, Joey, stopped the chef from closing the kitchen to make sure we had dinner. He also served us with a servants heart. Thanks Joey!!!

    We were visiting the East Coast for a family funeral, so to have a that kind of service was special.

    Owner Response
    Thank you for the 4/5 rating, Michael!

    It's fantastic your time with us was so great! We're happy you appreciated our friendly service so much. We aim to please and your feedback lets us know we're doing our job! We strive for excellence so we look forward to hosting you again soon so we can share an even better experience with you.

    Have a stellar day!

    Gene-Michael A, General Manager at Lord Baltimore Hotel, responded to this review

  • Local hotels have more charm!

    by Chris W on 2018-02-09 07:10 am

    Went for Baltimore boat show at the convention center. Many people recommended the hotels attached/around the center but they were all national name hotels. Lord Baltimore is local central and very pleasant. Even though valet parking allowed for unlimited in and out once we parked we were able to walk everywhere. Walked to boat show, aquarium, breakfast, lunch, and dinner. Local is always better!

    Owner Response
    Thanks for the great review, Chris!

    It's lovely you had such a fantastic stay with us at Lord Baltimore Hotel! We're thrilled you enjoyed our beautiful building and historic charm. We care about the happiness and satisfaction of our guests and your praise for our ambiance lets us know we're doing our job!

    We look forward to seeing you again soon! Have a stellar day!

    Gene-Michael A, General Manager at Lord Baltimore Hotel, responded to this review

  • The 90 day Lady

    by 90dayLady on 2018-02-03 05:30 am

    I come every 90 days since 2015. The front desk staff are friendly which sets a good atmosphere when entering the lobby. I enjoy the LB bakery which also have other goodies. My rooms clean and bed comfortable. My favorites Kevin, Debbie and the piano player who sings reminds me of Frank Sinatra. :) I have a enjoyable time when I come and see the same staff members still there smiling welcoming me back again. Plus Security is on the premises.

    Owner Response
    Thanks for the 4-star rating and review!

    We're thrilled you had such a pleasant time with us! We strive to offer top-notch service and convenience for our guests. It's fantastic you enjoyed our friendly service and clean rooms so much. That's what we like to see!

    We look forward to sharing an even better experience with you next time. Have a lovely day!

    Gene-Michael A, General Manager at Lord Baltimore Hotel, responded to this review

  • Repeat patron

    by KDV5 on 2018-01-27 07:22 am

    I've stayed here once a year for the past several years, and it has always been great. Clean, easy, and comfortable. The rooms can be a bit drafty, but I just crank up the heat! I'll be back for work again next year.

    Owner Response
    Thank you for sharing the fantastic review with us!

    We're happy to hear that you had a pleasant stay with us. It's wonderful to know that you appreciated our clean and comfortable rooms . We strive to create a memorable experience for each of our guests and we're so happy to hear that you enjoyed your time with us. However, we will address your concerns about the temperature in our rooms with the appropriate members of our team.

    We look forward to hosting you again the next time you're in town. Thanks again for providing us with your feedback. Have a great day!

    Gene-Michael A, General Manager at Lord Baltimore Hotel, responded to this review


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