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Marriott Syracuse Downtown


    Marriott Syracuse Downtown
 in Syracuse
    Marriott Syracuse Downtown
 in Syracuse

Reviews

TripAdvisor Traveler Rating:
177 Reviews
Latest TripAdvisor Reviews

  • Beautiful old Charm

    by KATZ22016 on 2017-06-19 10:49 am

    The hotel was absolutely beautiful! The charm of old times. As I walked through this hotel it took me back to a time when I could picture my relatives walking through in the 20's. Our room was on the 8th floor it was small but perfect for us. The only complaint I have is the housekeeping. There was a layer of dust above the TV (shelf) and hair on the tile floor. We stayed for a medical school graduation. The food was ok nothing to spectacular. The beef was very fatty and the chicken dry. The dessert was very good.

  • Be transported back to 1929 in luxury

    by Yili2016 on 2017-06-18 01:46 pm

    I had the opportunity to spend a night at the newly renovated Marriott Syracuse Downtown. The last time I was at the hotel, I was in tears due to its deplorable and dilapidated condition of the grand ole gal. Well the visit in April,I also cried. The grandeur, the elegance, the opulence of the GRAND OLE GAL was overwhelming!! I dare say, that I had been there in the heyday; back in the 1929's!! Wondering through the lobby, and the various side rooms, was a trip back in time. You feel you should be in a long traveling dress, a large hat, your hair in a bun. You male companion would be dressed in a three piece fitted suit, a Panama hat, cane, and of course, cuff links!!! It was such a treat. As I walked from various reading rooms. all I could think about was sitting in one of the overstuffed chairs reading The Waste Land (T.S. Eliot), or The Great Gatsby (F. Scott Fitzgerald), maybe Hemingway, or Sinclair Lewis.

    Now, the rooms were equally elegant! The baths were beautifully tiled, two bowl sinks, walk-in shower! Absolutely, spectacular!! They saved the original doors to the rooms, beautiful large, wood doors. The beds were fit for a Pharaoh or some form of monarch!! The rooms were huge and very beautifully decorated. Our room had a large framed photograph of a locomotive steam engine.

    We attended an event at the Persian Terrace. Dinner was wonderful! We had filet mignon. It was delightful! The wait-staff was wonderful! All were very pleasant, eager to please, and very personable!

    If you wish to pampered, and live the life in a gone-by era join the list of those looking for elegance,

  • Awesome Hotel in Central New York

    by Windsor999 on 2017-06-17 03:15 pm

    I stayed here while working in Cortland NY for 5 nights. It's a great hotel to stay at, certainly better than anything in Cortland -maybe even better than anything in Rochester (which I had just stayed in 2 weeks ago). The most striking feature of this hotel is the historic factor -it's not very often that you find a property that contains the grandeur of the 1920s and the modern conveniences of today. The lobby is jaw dropping as is the ball-room on the 10th floor. The property features 2 restaurants -we primarily hung out at the Eleven Waters Restaurant. We tried the new Irish pub but ultimately went back to Bethany at the Barber Shop bar in the Eleven Waters, because, the food and drinks were great, we could hear each other talk and there's not a lot in the walkable vicinity.
    The rooms are a touch small (I was in 614 -which was an end room) - but are well appointed. My room had 3 windows -so lots of light, a very comfortable bed, and a big TV. The rooms have a lot of character -esp the hallway door which contain a built in hamper (no longer functional) but they kept the in room controls from the doors. The closet was a bit tight as it included a safe, a set of drawers, a place for the iron and ironing board -it made hanging suits for a week a little snug, and the room has no extra room for a refrigerator. The bathroom had a shower stall and a good sized vanity for laying out toiletries. The A/C absolutely cranked -the room could get very cold very quickly.
    I do have a few criticisms for this property -certainly nothing that would make me not come back -I'll be back. The valet parking staff is kind of pushy. For instance when I asked where the self-park garage was the valet tells me the garage is 2 and half blocks away and it cost $15 and to valet is only $18 so..... When I lose my valet ticket the valet refuses to issue me a new ticket but tells me to take a picture of the tag hanging in my car with my phone and then I can use that every morning? I kind of dreaded going to get my car in the morning.
    The sink in my bathroom wouldn't hold water -which made shaving a little tricky.
    Overall though, I loved staying here -I'm not sure what else there is to do in Syracuse but I loved staying at this property -it's GREAT!

  • Beautiful hotel, very nice facilities

    by mkphd on 2017-06-16 12:41 am

    I visited the hotel for a conference. Staff were friendly, guest rooms were beautiful. Ballroom and lobby area were both gorgeous. Only negatives were that the wait for the free shuttle was going to be more than 30 minutes so I had to pay for cab. Acoustics in ballroom weren't the best for lecture setup. But would definitely stay here again if I were in town.

  • Best Marriott Ever!

    by CaddieKelly on 2017-06-13 10:59 am

    I've stayed in many Marriotts and this is by far the nicest one! The historic hotel was renovated recently. The lobby is absolutely beautiful with woodwork and murals everywhere. The valet, bell staff, and front desk clerks were all professional, pleasant, and helpful.

    Our king room was more like an executive suite and was very large. The bathroom was also large and had a double sink with tons of counter space. The furniture was all top quality (Stickley). The carpet and fabrics on the sofa and chairs were very luxurious. I felt like I was staying at a Ritz Carlton or a Four Seasons. I have NEVER had such nice furniture/carpet in a Marriott before. It was fabulous!

    We had breakfast daily in the Club Lounge, and it was very good. We had dinner at both restaurants in the hotel. At Eleven Waters we ate at the bar because the restaurant was absolutely freezing. We had good food though and the service was excellent. At Shaughnessy's the food was only okay and the service was awful. We waited for 90 minutes to get a burger and the waitress didn't seem to care.

    The valet staff were nice but need to work on their system. They have the ability to text your # to retrieve your car. It didn't work at all while we were there. Also, twice when we called to have the car brought around we couldn't get through.

    In spite of those very few service issues I would definitely recommend this hotel. I won't stay anywhere else in Syracuse now!


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