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Mauna Kea Beach Hotel


    Mauna Kea Beach Hotel
 in Kohala Coast
    Mauna Kea Beach Hotel
 in Kohala Coast

Reviews

TripAdvisor Traveler Rating:
1389 Reviews
Latest TripAdvisor Reviews

  • Simply Amazing

    by Scott N on 2018-05-26 04:13 am

    We were so fortunate to be able to stay at the Mauna Kea. We had been at the Hapuna Beach Prince but due to the construction, their Mgr. Ron, was able to move us over to Mauna Kea. Thanks again Ron.
    The Mauna Kea is the hotel that you dream about when thinking of the ideal vacation in Hawaii. The beach is perfect. Staff is ultra friendly and calm. Views are unreal. Food is fantastic. Rooms are luxurious. Just everything about this hotel and the location made it the perfect Hawaiian vacation. We met so many people that go there often, and we will certainly be back.

  • Beautiful resort and beach

    by ahself on 2018-05-20 12:25 am

    We stayed for two nights for an anniversary trip and we were upgraded from a garden room to an ocean view room. The views of the bay and beach from our room were great. The room was large and well appointed, as was the balcony with the two chaise lounges. We got to the beach around 9:00 am and 80% of the chairs were taken, but we were able to get two together up front. The snorkeling was good near the manta ray lookout point and between there and the right-hand floating mat - saw a sea turtle, large moray eel, a school of large needlefish, and several of the typical colorful fish found in/near many Hawaiian reefs. I also snorkeled at night with the rays and that was the highlight of my trip (or at least my snorkeling adventures). Oh, and the staff was friendly too.

    Owner Response
    Aloha and mahalo for choosing to stay with us to celebrate your anniversary! We appreciate you sharing your wonderful memories enjoying the beautiful Kauna'oa Bay. We hope you choose to stay with us again for future celebrations.

    MaunaKeaResort, Guest Services Team at Mauna Kea Beach Hotel, Autograph Collection, responded to this review

  • Beautiful Scenery, Average service

    by Hannah J on 2018-05-19 07:31 pm

    Hotel is located about 50 minutes away from the Kona airport. Stayed two nights. At check in I was offered fresh juice. Room was very spacious. The beach at the hotel was well taken care of. Had breakfast buffet at Manta and thought the selection of food/fruits was decent. Dinner at Manta was somewhat disappointing. Food was okay, but the server kept asking about pairing dinner with wine when I had already told her I was not interested in any alcoholic beverages for the evening. I declined the first time, and when I was asked about having wine the third time I really could not enjoy the food anymore.

    I felt like the hotel was very quiet, private place. always plenty of empty chairs on the beach. the open design of the hotel allowed cool breeze to come throughout the day.

    This hotel stay can be used to earn Marriott or Prince Preferred points (choose one or the other depending on which points matter the most to your travel needs).

    Overall beautiful property, recommend for anyone looking for a quiet vacation.

    Owner Response
    We are thrilled to hear you enjoyed the beautiful property and spacious room. We are sorry for the level of service you received while dining at Manta restaurant. We appreciate you bringing this information to our attention as a critical way of understanding how we can continue to improve our service. I have since shared your valued feedback with the Restaurant Manager. Thank you for your review!

    MaunaKeaResort, Guest Services Team at Mauna Kea Beach Hotel, Autograph Collection, responded to this review

  • The best hotel we've visited

    by JimSei on 2018-05-19 05:11 am

    What an amazing hotel; we had a terrific room (802) with a great view of the beach, the spaces outside the rooms are mostly open air, there is large art throughout, the grounds and hotel are very well kept, the beach and facilities on the beach are top tier, there is a real 24hr gym, and the hotel is so large you just feel like you have more space. The staff was helpful we never had to wait for anything.
    Tips: The reefs on both sides of the bay are good for snorkeling, you can probably see the mantas from shore at night, the guest wifi was included and worked well in our room, get the printed paper at the desk every day as events and some onsite restaurant schedules change daily, and be sure to check out the number 3 restaurant for lunch - it was our favorite. We are planning a return trip.

    Owner Response
    Thank you for sharing your wonderful tips on best ways to enjoy your time with us at Mauna Kea Beach Hotel. Mahalo for your review!

    MaunaKeaResort, Guest Services Team at Mauna Kea Beach Hotel, Autograph Collection, responded to this review

  • Excellent stay at the Mauna Kea!

    by Jill B on 2018-05-14 07:42 pm

    We spent 5 nights at the Mauna Kea in the beginning of May. Upon checkin, we were upgraded to an ocean view (though with double beds, rather than a king bed). The view was AMAZING in room 636. The hotel is a bit older, with a mid-century modern vibe. The setting is absolutely fantastic, gorgeous grounds and landscaping on one of the best beaches on the Big Island. One of my favorite parts of the resort are all the isolated sitting areas so that you can have a picnic lunch or curl up with a good book in a variety of settings - some quite private. The sunsets on the beach were second to none. We did not experience any of the issues that others did with folks lining up for beach chairs early in the morning. In fact, it seemed so un-crowded that I asked the front desk about their current capacity which was at 70%. The dining options were good - we were not fans of the beach restaurant but loved Copper bar and Manta. We considered booking the Manta Ray snorkel but observed the snorkel from the rocky outpost above and then swam with the Manta Rays in the same area during the day.

    We found the staff welcoming and accommodating at all times. Valet parking was very convenient and fast. We did not use the spa but will next time.

    Honestly, the Big Island is not our favorite Hawaiian Island but we would HAPPILY return just to stay at the Mauna Kea.

    Owner Response
    Mahalo for stay with us during your visit to the island of Hawaii. It is our pleasure welcoming our guest to the resort with friendly and helpful service. We are happy you enjoyed the beautiful ocean views and dining outlets. We are delighted to hear you took advantage of the many seating options available throughout the resort. Thank you again for choosing to stay with us and we can't wait until you return!

    MaunaKeaResort, Guest Services Team at Mauna Kea Beach Hotel, Autograph Collection, responded to this review


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