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Mohonk Mountain House


    Mohonk Mountain House
 in New Paltz
    Mohonk Mountain House
 in New Paltz

Reviews

TripAdvisor Traveler Rating:
2083 Reviews
Latest TripAdvisor Reviews

  • Beautiful but absolutely freezing in winter

    by bashyl on 2017-12-14 03:14 am

    Beautiful old building but the drafty uninsulated windows and walls make the rooms very cold in winter .
    The hallways are not heated . There are several fireplaces in the common areas but when there are a lot of people you can't get near them . Better to go in spring or summer ,

  • Avoid during Community Week!

    by Carla L on 2017-12-12 06:50 am

    My family and I have been going to MMH for years. We usually love it. This year, not so much. We ended up being there during "community week." We had no idea it would be community week as our reservation agent did not tell us when we called to book! Avoid community week at all costs if you want to stay here. They open the grounds and all facilities for free to anyone who wants to come in. This "exclusive" resort becomes a local tourist attraction and it is beyond crowded. You have to wait on line for everything and get shut out of activities. Random people are touring the halls taking photos of everything. Kids are running around everywhere banging on doors unattended. They even bring bags of food from home and set up camp by the hotel fireplaces all day. It's hard to enjoy anything as a guest in this situation! Not to mention it usually feels like a very safe, secure property, but it doesn't when it's open to everyone in the world! I can't believe we paid $800+ per night for this disappointing experience. I spoke to the manager and told him they should tell people when they book if it will be community week. He said he's not going to do that and discourage people from visiting. He gave us a small discount, but it doesn't give back our precious vacation time. I feel ripped off and disappointed and I probably wont be back!

    Owner Response
    Hi Carla L,

    Thank you for sharing your experience staying with us. We're honored that you have been coming to visit for many years, but disappointed to learn that this year's visit didn't meet your expectations. Every year, we are thrilled to open the Mountain House and grounds to members of our local community during the holiday season with complimentary entry, as well as great events and sales. This year we also hosted our 2nd annual Hudson Valley Gingerbread Competition, which was a wonderful opportunity to see so much creativity and talent coming from kids and adults alike. We understand your disappointment but we are happy that we were able to meet with you to address your concerns while you were here. In the future, please feel free to let us know if you have any needs or requests ahead of your visit, and we will be more than happy to accommodate you. If you have any further comments or concerns, please contact us at guestrelations@mohonk.com.

    Warm regards,
    Eric Gullickson

    Eric G, General Manager at Mohonk Mountain House, responded to this review

  • The perfect escape

    by Erin L on 2017-12-10 02:04 pm

    We are thrilled to have experienced The Mohonk mountain house special events package for my 40th birthday.
    I was blown away by the quality of the meals, activities and attentive staff. When we first arrived I was awestruck with the grounds festive environment and facilities. The room was close to families with young children and a bit loud. They quickly accommodated a room swap to "666" which was gorgeous + additional camp bonus as we are both Steven King fans. To add to the wonder we woke up to the first snow on 2017. We were able to experience the hiking trails - Don't miss the sky tower and catch a geology tour if possible.
    If your looking to feel close to nature, enjoy activities and prefer fireplaces over TVs I highly recommend a visit.

  • Revisiting the Scene of the Crime!

    by Kathy B on 2017-12-06 03:44 pm

    We got married here 7 years ago and when we had the opportunity to take a short vacation there, we took it. Have to tell you, it was still as wonderful as it was every other time we've been there. This time was a little different, we got to stay for 5 days instead of a weekend. It really was a much needed, much appreciated vacation and the best part? It's less than 2 hours away. We went with another couple, hoping they'd like it as much as we did. It was a winner all around. We went in early October, hoping to catch some changing leaves. Well, this year it was still warm and everything was still green until the almost the end of our stay when a frost kicked in and started the reds and oranges popping. We got to hike in the 60 degree weather, with brilliant skies and lovely leaves. The first night was a bit interesting when a water main was broken - no coffee with dinner, showers, etc. but it was remedied by later in the evening and there was plenty of water bottles distributed. The food, as always, was very good and plentiful. In fact, too much - whoever said that??? We had a room with a fireplace that we used, a view we could actually sit out and enjoy and a good night's sleep we needed. No trip would be complete without a trip to the spa - best massage ever. The best way to say it is that this gracious old girl has kept her class and charm while upgrading into this century. I am glad I don't have a tv in my room but I love the updated bathroom, very comfortable bed and looking at the stars before I fall asleep. I am also glad the bars are so comfortable and are lovely places to sit, either inside or outside watching the sunset over the valley. What is not to love about excellent service, friendly staff and grounds that bring you back to another time? We hiked (mind you, I am not a mountain woman by any standards) to the top of the tower and looked over at the gunks. It is really just too special for words.

  • I love this place!

    by zsmirnoff on 2017-11-28 06:32 am

    I love this place! It is very expensive, but it really worse of visiting. Three meals included; we were giving a free upgrade( who does not ask, does not gain...) to tower room with a fire place and a balcony. We hiked around the lake, took breathtaken pictures


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