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Newport Beach Hotel & Suites


    Newport Beach Hotel & Suites
 in Middletown

Reviews

TripAdvisor Traveler Rating:
943 Reviews
Latest TripAdvisor Reviews

  • Overall great experience!!

    by jmgreenman92 on 2017-12-06 11:44 am

    The best massage I've ever received. Halli is unbelievable and so sweet!! I highly recommend you to get a massage during your stay!! The beach is right across the street. it is a short uber ride to downtown.

  • Incomparable!!!

    by bemur55 on 2017-12-04 01:11 pm

    I just got back from one of the most fabulous overnight getaways that I have ever had. This hotel far exceeded my expectations. The staff were extremely pleasant and friendly. They recommended excellent restaurants and told us about other sites we might like to see aside from the mansions.
    Please disregard any negative reviews you might read about this wonderful establishment! Haters are gonna hate; we can't change that. I would have to rack my brain to come up with anything negative and even then I don't think I could come up with one single thing. We stayed in the historic portion of the hotel in a beach view room with a king bed. The room was fabulous as was the view! Zachary made sure every one of our needs was met. We arrived in Newport at about 1030 in the morning, and decided to go directly to the hotel and ask if they could recommend a breakfast spot for us. They mentioned several places, and then said they would do their best to get our room ready in short order even though check-in is not until 4 PM. When we got back from breakfast our room was ready! We were able to settle in before we set out on our busy day walking the cliff walk and visiting the mansions all beautifully decorated for Christmas. When we got back we went for a swim and a soak in the hot tub indoors. pool was such a comfortable temperature as was the hot tub. Absolutely delightful after walking almost 8 miles that day! On our day of departure we decided that we really would like to have a massage at their on-site spa, and fortunately Hallie and Jamie were able to accommodate us for a couples massage. FANTASTIC! And while check out time is 11, our massage was not until one, and Zachary allowed us to stay in our room until after the massage. Of course being off-season helped with that I'm sure, and I certainly would not expect that during the high season. But it was just one more example of how they were willing to accommodate us.
    I highly recommend at this hotel if you plan to visit Newport Rhode Island!

    Owner Response
    Thank you for being our guest at Newport Beach Hotel and Suites and writing such a great review! We are pleased to hear that our hotel staff and amenities exceeded your expectations.

    We strive to provide our guests with the best possible experience. We are happy that we were able to deliver on the level of service you expect. We will be sure to recognize, Zachary, Hallie and Jamie for their efforts. We are glad to hear you were able to enjoy many of the local attractions such as the Cliff Walk and Newport Mansions. As you mentioned, the indoor heated pool and outdoor roof deck hot tub are great places to relax in the winter at the hotel. We hope to have the pleasure of welcoming you back to Newport Beach Hotel and Suites soon!

    srnhg, Manager at Newport Beach Hotel and Suites, responded to this review

  • Weekend Getaway

    by on 2017-11-20 09:12 am

    I have stayed here for a weekend in winter for the last two years and have already booked a weekend in January of 2018. The hotel is very nice with an indoor pool and jacuzzi. There is also a rooftop jacuzzi that is open year round. The hotel is very clean and staff is very friendly and accommodating. The hotel overlooks the beach. The rates in the winter are very reasonable. Downtown Newport is only minutes away. There are great restaurants in the area. We have also used the wonderful spa services in the hotel. It is a great weekend getaway and a nice escape in the winter! I have yet to book a stay in the summer but hope to in the future.

    Owner Response
    Thank you for being a repeat guest at the Newport Beach Hotel and Suites and writing such a great review. We appreciate you returning for an annual winter trip.

    As you mentioned, we are across the street from the beach and just a few minutes to downtown Newport. There are many winter activities to be enjoyed in Newport including the ice skating rink and beautifully decorated Newport Mansions. Coming up this weekend is the annual Holiday Stroll downtown. We look forward to welcoming you back in January!

    srnhg, Manager at Newport Beach Hotel and Suites, responded to this review

  • Great stay

    by klou2014 on 2017-11-08 08:27 am

    We had a 6 months old baby and stayed in the suite with a full kitchen. Its perfect for a family with 2 bedrooms, large living room and kitchen. Washer/dryer was a plus. The rooms were clean. The location is great. The only thing would be nice if we would get daily shampoos/body wash changed. Staff was very friendly and professional. This place is perfect for a family stay. The rooftop view at sunset is very beautiful.

    Owner Response
    Thank you for staying at Newport Beach Hotel and Suites. We know you have many options when deciding where to stay and we appreciate you choosing us.

    We are so glad to hear you enjoyed your time with us. We truly appreciate hearing about your experience so we can share with our team. The Two Bedroom Suites are a great option for families traveling with children. We also offer One Bedroom suites, great for couples. The rooftop deck is a lovely place to catch the sunrise or sunset and we were glad you were able to enjoy it! We hope to welcome you back to the hotel soon!

    srnhg, Manager at Newport Beach Hotel and Suites, responded to this review

  • Not the room we were told we were getting

    by kcheze on 2017-10-23 09:49 am

    Check-in is across the street from the motel, a little confusing. Being able to park under the building was nice, but it didn't do anything to stop the wind and rain.
    We were supposed to have a living area and bedroom with floor to ceiling windows, leading to Juliet balconies and views of the water. We did have floor to ceiling windows and the living area had a balcony and a view of the canal one way and the building the other. The bedroom had floor to ceiling windows too, but when you opening the curtain...the windows had that white film over them because we would have been looking directly into the pool area!! This room was not cheap and when you are looking forward to a room like you have seen online, and get this...we were very disappointed.


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