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NOPSI New Orleans, a Salamander Hotel


    NOPSI New Orleans, a Salamander Hotel
 in New Orleans
    NOPSI New Orleans, a Salamander Hotel
 in New Orleans

Reviews

TripAdvisor Traveler Rating:
188 Reviews
Latest TripAdvisor Reviews

  • First visit to New Orleans

    by stevebonaparte on 2018-05-25 03:59 am

    We had never been to New Orleans before but we asked around and our friends who had been there mentioned this as a potential place to stay - we booked the trip and we were very happy with this hotel. The staff were very friendly and helpful, the room was amazing and the location was perfect for all of the places we planned to go during our visit

  • Spring Break with Family

    by Lenatoya on 2018-05-24 06:56 am

    We stayed for a quick getaway during our teenage daughter's spring break for a few nights.
    The property is lovely, and the room is relatively big and nice although it is dark. It did not bother us since we were out most of the day sightseeing. Bathroom is spacious with double-sink, and amenity was nice.
    We had to wait for our room for more than 30 minutes even though we arrived at the property after 5 pm. Someone had a late checkout, but we felt that is a poor excuse -- they should not allow that if you are expecting someone else's arrival. After complaining, we received a complimentary drink at their restaurant/bar.
    The restaurant in the property, Public Service, has a very good service and food, and we felt the price was very reasonable for a nice restaurant.
    The hotel is located in walking distance to most of the major attractions, and we especially liked the fact that it is away from the hustle and bustle of the Bourbon Street and French Quarters. We really do not want to be near all of that with our teenage daughter at night.
    Ironically, when we requested a late checkout, we were not allowed.

  • Gorgeous hotel with great location!

    by DianaLassell on 2018-05-21 06:52 am

    Absolutely beautiful hotel and top-notch service! Everyone here is so friendly, and the restaurant/bars are awesome. The check-in staff, bellman and in-room dining staff were all incredibly helpful and friendly. I also love that you can choose either morning or afternoon housekeeping service.

    Owner Response
    Thank you so much for taking the time to review your experience with NOPSI; we greatly appreciate your feedback. We are so pleased to read that you enjoyed your stay with us and we very much hope to see you again for a visit soon!

    Warm Regards,

    Ellen LeMaire
    General Manager

    Ellen L, General Manager at NOPSI Hotel New Orleans, responded to this review

  • Lovely Hotel With Great Potential

    by FourDayTraveler on 2018-05-20 07:18 am

    A gorgeous renovation turned a public utility building into a boutique hotel in New Orleans' Central Business District. NOPSI looks the part of a luxury hotel but still has some room for improvement in the execution.

    The guest rooms are spacious, comfortable and elegantly decorated. Thoughtful amenities include luxurious linens, a Nespresso machine and a smart TV. The property includes some beautiful meeting/event spaces and a great restaurant and bar in the lobby, plus a spacious rooftop with a plunge pool and bar.

    Overall, a lovely place to stay for the weekend, close enough to the hustle and bustle of the French Quarter while far enough away to be a bit of a retreat.

    Room for improvement:
    --Room service food is so/so and is delivered missing basics like salt and pepper.

    --Pool bar is a scene at night--the two elevators which are already slow get bogged down with young partiers who make it that much longer to get back to your room.

    --Sometimes there's a doorman, sometimes not. When present, a wonderful greeting and service.

    --The gift shop is well stocked with sunscreen but not much else in the way of practicalities for travelers.

  • Not yet

    by atruthseeker777 on 2018-05-20 05:54 am

    Hotel work in progress. Pretty enough and nice roof top bar. Tiny gym. Terrible WiFi and worse service and effort in dining room. It's not a great deal with these issues. If they care they can improve but not clear they do. Also my room was not clean until 6 on the day we checked in forcing us to wait 2 hours.

    Owner Response
    Thank you for choosing NOPSI! We appreciate your feedback. I am disappointed to hear that service did not meet your expectations. If travels should bring you back, we would love the opportunity to demonstrate our service levels in the future.

    Warm Regards,

    Ellen LeMaire
    General Manager

    Ellen L, General Manager at NOPSI Hotel New Orleans, responded to this review


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