Check Availability
Modify/Cancel Reservations
More Search OptionsReturn to Check Availability Console

Omni Royal Orleans, New Orleans


    Omni Royal Orleans, New Orleans
 in New Orleans
    Omni Royal Orleans, New Orleans
 in New Orleans

Reviews

TripAdvisor Traveler Rating:
4997 Reviews
Latest TripAdvisor Reviews

  • Good hotel in a good location

    by jacy50 on 2018-01-17 01:13 pm

    The Omani Royal's reception area was great all dressed up for Christmas and quite magical the rooms were a little tired but bed was comfey and room clean. Bathroom compact. Choose a veranda room over looking the street if there's a wedding taking place you can see the party parading the street accompanied by a jazz band was lovely to see, but it can get noisy. At times we found the staff a little unattentive customer care could be improved!
    We visited Brennan's restaurant which is located just around the corner from the hotel did the katrena tour and museum ,road the street cars and visited the famous cemetrys,French market and Bourbon Street. We were there for 5 days and I'd probably say that was three days too long
    At times it felt slightly imtimidating and we were advise a number of times by taxi drivers regarding safety. We had waited a long time to go but a little sad to say it didn't quite live up to our expectation.

  • Beautiful Hotel and Outstanding Service!

    by CV504 on 2018-01-17 07:29 am

    I am a local and stayed at this beautiful hotel for a work retreat. I must say that not only was the Omni Royal Orleans extremely accommodating to myself and the rest of our company, but the service was also outstanding.
    Upon leaving the hotel, I realized I had left behind some of my favorite jewelry in my room safe. When I called the hotel to ask about it, I had been informed that Roland, one of the hotel staff, had turned in my jewelry to the front desk. I was shocked! I wholeheartedly believed that I would never see it again.
    I have never stayed at a hotel that was so accommodating and where the staff was so considerate of their guests. I would highly recommend this hotel to anyone looking to travel to the French Quarter in New Orleans. You will not be disappointed!

  • Will Book Again

    by nich0le76 on 2018-01-15 12:54 am

    First time coming to New Orleans. Absolutely love the area and the hotel. The city is working on Burbon street, in which, is good for the city after Katrina. I was welcomed by friendly staff. One of the staff was friendly but was on the phone while assisting us. He had ear buds in while assisting us. I believe his name was Seth. Again he was very helpful during our staff but I thought it was strange he was on the phone.

    Owner Response
    Thank you for taking the time to submit your comments. we are thrilled to learn that we met your expectations. Seth is one of our bellman, they do wear ear buds as our bellman carry radios in order to communicate with the front desk and the garage. We think we have the absolute best associates in the city working here together and I know Seth be thrilled to learn of your complimentary feedback.

    Thank you for selecting the Omni Royal Orleans Hotel for your stay and we look forward to welcoming you back soon.

    Sincerely,
    Celeste M

    Celeste M, Executive Assistant to David Bilbe, General Manager at Omni Royal Orleans, responded to this review

  • New Orleans wedding visit

    by unknownc2018 on 2018-01-15 06:03 am

    Excellent hotel with great location. The rooms and the hotel were excellent. The room were were in had a bit of street noise as we were right over the hotel entrance. The rooms were very comfortable. The bar did not have the quickest service but was very convenient.

    Owner Response
    Thank you for taking the time to submit your comments and the five star review. We are thrilled to hear that we met you expectations and we look forward to your return.

    Sincerely,
    Celeste M

    Celeste M, Executive Assistant to David B, General Manager at Omni Royal Orleans, responded to this review

  • Classic Old-world New Orleans Hotel

    by r0thwellp on 2018-01-15 05:06 am

    Always a wonderful experience. The doormen are wonderful, particularly Leroy. The manicurist Lee is fabulous. A great woman to spend an hour with. The rooms are smallish; bathrooms tight (although tubs are spacious) but it's a older hotel in the best location in NO. So close to everything. Highly recommend.

    Owner Response

    Thank you very much for taking the time to complete your review after your recent stay at the Omni Royal Orleans. We're so happy to hear you fully enjoyed your experience and that our award-winning team made such a positive impression. We think we have the absolute best associates in the city working here together and I know those you mentioned will be thrilled to learn of your complimentary feedback.

    We hope we have the chance to welcome you back to "The Royal O" on your next trip to New Orleans.

    Sincerely,
    Celeste M.

    Celeste M, Executive Assistant to David B, General Manager at Omni Royal Orleans, responded to this review


Book by Phone: +1 800 678 8946 Best Rate Guarantee


It appears you are using an older web browser! While using our site, you may encounter some trouble along the way. For PC users, we recommend upgrading to the latest version of Google Chrome, Internet Explorer, or Firefox. For Mac users, we recommend the latest version of Safari, Firefox, or Google Chrome.