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Omni William Penn Hotel, Pittsburgh

    Omni William Penn Hotel, Pittsburgh
 in Pittsburgh
    Omni William Penn Hotel, Pittsburgh
 in Pittsburgh


TripAdvisor Traveler Rating:
4620 Reviews
Latest TripAdvisor Reviews

  • Very Nice

    by Robyn L on 2018-05-21 04:04 pm

    Very nice hotel. The one thing that could make it better is if there were microwaves and refrigerators in the room. It's absolutely beautiful at Christmas time with the tree that is very tall and the decorations in the lobby.

  • Beautiful Architecture

    by foodlovergirlny on 2018-05-21 11:06 am

    I stayed at this hotel for business, for a few days. The lobby, right off the entrance was quite beautiful. It certainly had the wow factor with super high ceiling, chandeliers and decorative architecture.

    The staffs at the counter were all polite and helpful, I felt welcomed here. The street level lobby area was quite large, and it leads to check-in/out counter, breakfast area, shops and more. They have more than one exit based on where you need to go. They also have Starbucks near the main entrance, and even the regular Starbucks transformed into something more fancy with the old architecture and chandeliers in the inside.

    This hotel screamed history everywhere, without looking and feeling "old." Even inside elevator was decorative with antique-designed carpet.

    My room was on the 9th floor, and the view from the room was quite nice. I could see the Melon Green Park from my room, and the city beyond and around it. I really liked the greenery view.

    The room itself was more simple compared to the grand lobby. Not too big but not too small. Basic essentials in the bathroom, and bathrobe in the closet. It had a small desk, TV, and lounge chair. The bed was very comfortable, and the room was quiet. I had a good night sleep here.

    The hotel has a couple of restaurant in the premises, but I only got to dine at the Terrace Room for breakfast. The breakfast was surprisingly good, the breakfast buffet is definitely something you want to check out if you are staying there!

    Owner Response
    Thank you for sharing your recent experience at the Omni William Penn. We appreciate your overview and kind words. Please come see us again when you return to Pittsburgh!

    WmPenn, Manager at Omni William Penn Hotel, responded to this review

  • A week during INTEL ISEF 2018

    by Fahad A on 2018-05-20 05:14 am

    I liked the room i was staying in, the breakfast was also very nice.

    I loved the room service. I loved the elevators.

    Though, the paid internet in the room wasn't good, there is no free wifi, and my phone didn't connect by the name the room was registered in.

    Also, there is no complementary water.

    Overall the hotel is good!


    Owner Response
    Thank you for staying with us during your recent visit to Pittsburgh. We are so pleased you enjoyed our service and hospitality, and hope to see you again.

    WmPenn, Manager at Omni William Penn Hotel, responded to this review

  • Average Is Just OK

    by William B on 2018-05-20 05:00 am

    Average really sums up my experience at this hotel: food was poor to average; room was average though poorly laid out - the desk interfered with access to the really really tiny bathroom; maid service was average though on my penultimate day I had to track down a maid to clean my room - and that was at 3:00 pm; trash stayed on the floor outside my door for more than a day; doors could be heard closing heavily day and night from the hall; the heat/ac unit made a sharp noise at it kicked on and off ... I could go on, but instead I would go on and find a better hotel.

    Owner Response
    Thank you for commenting on your recent stay with us. We value guest feedback and will certainly take your comments to heart, and will address the service concerns with our associates. Perhaps we will have an opportunity to be of service once again on a future visit to Pittsburgh.

    WmPenn, Manager at Omni William Penn Hotel, responded to this review

  • Comfortable, Convenient and a good value

    by PDXcoffeetraveler on 2018-05-19 12:29 am

    We just stayed here for a conference in town

    1. Good location within easy walking distance of the Convention Center and the subway station "T" right next to the hotel
    2. Beds are very comfortable. Rooms are well appointed and quiet
    3. Ample elevators to avoid waiting which can be a problem elsewhere
    4. Starbucks in the lobby with plenty of space
    5. Helpful, friendly, staff

    1. Bathrooms are small as with many older hotels

    Would stay here again

    Owner Response
    Thanks so much for your feedback! We will look for you the next time you visit Pittsburgh.

    WmPenn, Manager at Omni William Penn Hotel, responded to this review

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