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Radisson Martinique on Broadway


    Radisson Martinique on Broadway
 in New York
    Radisson Martinique on Broadway
 in New York

Reviews

TripAdvisor Traveler Rating:
4787 Reviews
Latest TripAdvisor Reviews

  • Girls Night in NYC

    by Danielle B on 2017-12-09 04:43 pm

    I had booked this hotel for 2 reasons. One, because I wanted something very close to Madison Square Garden for the show we were seeing. Two, because I work for another Radisson property. It was unfortunate that my employee rate couldn't get the price where I wanted it, but I stuck with it due to me knowing what time of year it is and how busy NYC is. I must say the hotel is literally no more than a 10 minute walk from the arena which is awesome. Also, Alan at check in was very nice and welcoming. He asked me how did I hear about the property and I told him I am a food and beverage employee at another location. He gave me some comped breakfast tickets Which I thought was extremely nice. Our room was very clean and spacious. The beds were very comfortable and suitable for our 1 night stay. Three things though. Our bathroom door did not lock and also the shower drain wasnt very good as water leaked all in the bathroom. It would have been nice to also have a refrigerator in our room. This trip was a girls night in NYC for the Chris Rock Show. For the one night, this hotel was suitable.

  • Top notch

    by Holly T on 2017-12-08 12:53 am

    This is a great hotel in a wonderful location with friendly staff waiting to help from the minute you walk through the revolving door! Would highly recommend this place for your next visit to the big apple

  • Great location! Clean and friendly. Understaffed

    by Russell B on 2017-12-07 02:56 am

    I surprisingly really liked this hotel despite my room not being ready until well after 4:00, the TV being unplugged and not being able to reach the outlet, and the service at breakfast was really slow. For most hotels this would be three strikes, but the friendliness of the staff and the location and cleanliness outweighed the other issues.

  • Radison Martinique Hotel in New York City

    by danielcV9974ZH on 2017-12-07 00:02 am

    Very good hotel near Madison Square Garden and Macy's. We went to the Jimmy V basketball tournament at the Garden . Wanted a good hotel nearby. The Radison was perfect. The room was very nice and roomy for New York city. We had dinner and breakfast at the Cafe and were very happy with the service and the food. Highly recommend the "cheese cake" for dessert.

  • I arrived back to my hotel room at 19:00 hours but I couldn't enter because the maid was doing the daily cleaning

    by Daniele L on 2017-12-06 06:27 am

    I stay at this hotel often due to frequent business trips to NYC. Usually, my experience is good, but this stay was very disappointing. When I leaned back on the headboard of my bed I could feel through the wall whenever the person in the adjacent room leaned back on their headboard - paper thin walls. Nearly 25% of the computers in the business center did not work. And I returned to my room at 19:00 hours (7pm) after a long day at work to find that the maid was only then in my room doing the daily cleaning. In all of my many years of traveling around the world I've never experienced a hotel that waits until the evening to clean a room. When I spoke to the manager about it he could not give me an explanation or sincere apology - he just said, "well she should be done soon"

    Owner Response
    Greetings from the Radisson Martinique,

    Thank you for sharing the details of your visit with us. Our Management Team had launched a full scheduling audit into your experience after your untimely housekeeping experience. IT Specialists have been dispatched to the Business Center to evaluate each of our complimentary computers and printer. Lastly, our historic property often has thick brick walls between rooms. As the Martinique moves to fully renovate each guestroom in 2018; furniture configurations and bed placements are being evaluated. Your comments will help guide our actions in the future.

    We look forward to exceeding your expectations in the future.
    Warm regards,
    Tara Williams
    Radisson Martinique Management Team

    TaraWilliams, Manager at Radisson Martinique on Broadway, responded to this review


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