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River Street Inn


    River Street Inn
 in Savannah
    River Street Inn
 in Savannah

Reviews

TripAdvisor Traveler Rating:
1536 Reviews
Latest TripAdvisor Reviews

  • Clean and good location. Gave us free up grade!

    by Kayla M on 2018-07-15 08:20 am

    Great staff, so helpful. Parking is confusing but its easy enough once someone explains it. The hotel was very clean. We had a big room plus a 'living room' area because of the free upgrade to 'their only suite' apparently. Very good location great for walking around and if you want to see the park you can hop on the purple dot for free.

    Owner Response
    Thanks for staying with us Kayla. We are incredibly grateful that you took the time out to leave us this note. Our company values our guest satisfaction as top priority and we are committed to our guests. We look forward to serving you again.

    Jennifer H, Manager at River Street Inn, responded to this review

  • Great Cocktail Hour Groovin with Ms Jackie

    by Margaret H on 2018-07-11 05:41 am

    My fiance' and I stopped by the lounge just after arriving in Savannah. We met Ms. Jackie who was our bartender for happy hour. She is amazing! She was pleasant, professional and had a superb music selection! We felt very comfortable and had a great time talking with her.
    We will recommend River Street Inn and Ms. Jackie to our friends.

    Owner Response
    Thanks for staying with us Margaret. We appreciate your feedback and hope to see you the next time you're in Savannah!

    Jennifer H, Manager at River Street Inn, responded to this review

  • Great Weekend getaway

    by Michael C on 2018-07-09 02:00 pm

    All of the employees, from the front desk, to the valet, bartender and custodial staff were all very helpful and really seemed to enjoy their work. Great location along River Street. Great happy hour and reception. Free wine and hors d'oeuvres during 5-7pm. Nice, cozy place to play pool, chess, or card games. Spacious rooms - a little dated but still enjoyable.

    Owner Response
    Thank you for staying with us Michael. We appreciate your feedback and are happy that our team made you feel at home. We hope you will visit us again the next time you're in Savannah!

    Jennifer H, Manager at River Street Inn, responded to this review

  • Wonderful and lovely Inn

    by Pamela M on 2018-07-09 12:08 am

    The staff at the inn are very helpful and friendly. The managers reception is a great perk too. I had a room that overlooked the river, it was a very well kept and nicely decorated room. Will definitely stay here again!

    Owner Response
    Thanks for staying with us Pamela. We appreciate the feedback and are so pleased you enjoyed our reception and great location. We hope you'll stay with us again the next time you visit our lovely city.

    Jennifer H, Manager at River Street Inn, responded to this review

  • We so really wanted to love this place, we didnât.

    by TrMiLa on 2018-07-08 06:02 pm

    After numerous visits to Savannah; we had been looking forward to staying at The River Street Inn. We expected the hotel to be somewhat outdated as it is an old "historic" hotel. Our room definitely had that old mismatched look and feel, which we liked. What we could not handle was the very strong musty/mildew smell. When we entered the room the A/C was set to 68ish degrees. We assume to help mask the musty odor as I cannot imagine how it would smell if the room was warmer. They were booked so we were stuck in this room. We immediately went downstairs to a local shop on River Street to purchase room deodorizers. When we pulled out the spare blanket from the dresser...that was a "gag inducing" event. The smell was horrifically bad.

    Once we got past the room odor we had issues with the chiller/refrigerator not working, we opened it and the stench was bad from it being warm and closed. Went to the front desk and was told "they're not supposed to be super cold just cool, if it's not working that's OK because we don't advertise that as an amenity". My thought, if it doesn't work and isn't suppose to "work", it should not be in the room. They were going to send someone to look at it the next day, they did not.

    The hair dryer did not blow hot air, only room temperature air. When we asked the front desk we were told they would send another, they did not.

    We also wanted to use the "free" bikes that were advertised (and mentioned at time of booking), they were not available for use because they did not have helmets to go with them.

    The valet guys were great, as were the couple of gentlemen we spoke to at the front desk. The young lady at the bar was very helpful. The couple lady's working the front desk, honestly acted as we were a nuisance...

    We will definitely be back to Savannah, just not at The River Street Inn:(

    Owner Response
    Thank you for staying with us. We appreciate all guest feedback, as feedback such as yours helps us improve our guest experience. We will share your review with our team in order to improve our services. We hope we may be able to redeem ourselves on a future visit.

    Jennifer H, Manager at River Street Inn, responded to this review


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