Check Availability
Modify/Cancel Reservations
More Search OptionsReturn to Check Availability Console

Stonewall Jackson Hotel & Conference Center


    Stonewall Jackson Hotel & Conference Center
 in Staunton
    Stonewall Jackson Hotel & Conference Center
 in Staunton

Reviews

TripAdvisor Traveler Rating:
1237 Reviews
Latest TripAdvisor Reviews

  • Weekend at the Theater

    by BattenBell on 2017-12-10 04:26 am

    This years annual pilgrimage to Stonewall Jackson and Black Friars theater had an additional surprise, snow. The Stonewall Jackson is undergoing renovations in some areas and it is a bit disruptive. The dining area is one of those renovations. As a result the hotel is offering a free continental breakfast in another meeting room. Although free is was not up to our expectations. We arrived within the last hour it was open and many of the offerings were gone. A few apples, some muffins (our predecessors probably didn't want), no whole milk and an empty bowl which once held yogurt. Because there was a huge Santa breakfast buffet/program going on in the Ballroom, I assume staff was stretched thin which is why we had to "hunt" some folks down to ask for some replenishments. But is was free so not complaining, just saying it wasn't up to SJ standards (so why do it?). One other minor annoyance was drilling and banging which reverberated through various plenums and other open areas to make it to the third floor rooms. The front desk staff were phenomenal and check-in/checkout were a breeze. Our room was roomy and comfortable. Internet service was very good (and included with the room). A great location to spend the weekend enjoying all that the city of Staunton has to offer.

    Owner Response
    Thank you for being our guest for another pilgrimage to the historic Stonewall Jackson Hotel in beautiful Staunton, VA! I am glad that you once again enjoyed your time with us and also our neighbors at the Blackfriars Theater of the American Shakespeare Center. I appreciate your understanding of the renovation process taking place at the hotel and apologize for any disturbance you may have suffered. We all look forward to unveiling the new Stonewall experience very soon!

    DamonGM, General Manager at Stonewall Jackson Hotel and Conference Center, responded to this review

  • Very nice lodgings - I really liked the breakfasts

    by Jessee S on 2017-12-05 12:50 am

    We recently spent a weekend staying here. The rooms were quite comfy. I really enjoyed the hotel restaurant - yummy ommelets and the Belgian waffles were quite tasty. They prepared the bacon crispy, as requested. The staff was quite friendly and helpful. I like this hotel - I only gave it 4 stars, as I thought a bit pricey, but I would certainly stay again.

    Owner Response
    I am delighted to read of how much you enjoyed your stay with us along with the plentiful breakfast options offered at the hotel. Thank you as well for the very kind words about our hospitality professionals and comfy rooms. I hope you have an opportunity to return again soon and often!

    DamonGM, General Manager at Stonewall Jackson Hotel and Conference Center, responded to this review

  • 1 Block to Mary Baldwin University & Next to Shakespeare Center Blackfriar's Playhouse

    by Karen S on 2017-12-05 09:31 am

    Great hotel is in walking distance Mary Baldwin University, American Shakespeare Center Blackfriar's Playhouse, ton's of antique stores, great restaurants (did I mention Cranberry's Organic store & restaurant?), and more. Price is comparable to less expensive hotels if you join the STASH hotel program.

    In house restaurant had great food and amazing service. Sit by the fireplace while you dine! Staff was wonderful, very accommodating and eager to help. Lobby is so pretty. Piano, Nice tree, balconies overlooking the area. Amazing!! Nice fitness center and indoor pool too!

    Owner Response
    I could not have said it better myself! Thank you so much for the wonderful review of the historic Stonewall Jackson Hotel in the heart of downtown Staunton, VA. I appreciate you being our guest and for sharing with others what you enjoyed about your experience. We are always here to serve and look forward to welcoming you back soon!

    DamonGM, General Manager at Stonewall Jackson Hotel and Conference Center, responded to this review

  • Nice place to stay

    by Joe S on 2017-12-03 09:49 am

    My whole family came for a funeral. It was very comfortable with lots of amenities. We brought our dogs. It was perfect for family pets. The staff was knowledgable and very helpful. The restaurant, bar were perfect gathering places. They will be renovating for the next several months. So, please keep that in mind. I will recommend!

    Owner Response
    I am glad that everyone enjoyed their stay with us under tough circumstances. We are indeed undergoing a full property refresh and look forward to reintroducing the historic hotel in the very near future. Please return again when your travels allow for opportunities to explore all of the wonderful amenities just outside our front doors!

    DamonGM, General Manager at Stonewall Jackson Hotel and Conference Center, responded to this review

  • Best location but time to renovate

    by Stephen F on 2017-11-25 06:00 pm

    This is our third visit to this hotel in three years. We love the location because it's next door to the Shakespeare theater. The rooms are comfortable and quiet but in need of redecorating. We are pleased to hear they plan a complete renovation starting November 27, 2017.

    The staff is very helpful and courteous. The lady bartender was one of the most efficient we have ever experienced. The housekeeping staff did an excellent job.

    We look forward to returning next year for the new season and the update hotel.

    Owner Response
    Thank you for this lovely review of a recent experience you had with us at the historic Stonewall Jackson Hotel in Staunton, VA. We are indeed undergoing a full property refresh that will begin on Monday, November 27th! We are all very excited to get this project underway and look forward to sharing progress and completion as we go through the journey. Thank you as well for the kind words that pertain to our service professionals. It is always appreciated when our hospitality team is recognized!

    DamonGM, General Manager at Stonewall Jackson Hotel and Conference Center, responded to this review


Book by Phone: +1 800 678 8946 Best Rate Guarantee


It appears you are using an older web browser! While using our site, you may encounter some trouble along the way. For PC users, we recommend upgrading to the latest version of Google Chrome, Internet Explorer, or Firefox. For Mac users, we recommend the latest version of Safari, Firefox, or Google Chrome.