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The Brown Hotel


    The Brown Hotel
 in Louisville
    The Brown Hotel
 in Louisville

Reviews

TripAdvisor Traveler Rating:
2176 Reviews
Latest TripAdvisor Reviews

  • Wonderful Experience

    by KhloesMom2017 on 2018-07-18 10:48 am

    The Brown Hotel is the epitome of class and charm. Our visit to Louisville was great, but between all the amazing dining options and spacious rooms, we never wanted to leave The Brown. The staff there were very friendly and the bartenders' knowledge and history of the bourbon we tried was impressive and enjoyable. I highly recommend this hotel to anyone staying in Louisville, either for business or for pleasure.

  • DONT leave anything in your room or you will never see it again

    by post-on-it on 2018-07-15 03:29 pm

    The Brown hotel is a lovely, if somewhat musty, hotel. However, be REALLY if you leave something in your room. I accidentally left a few electronic items in my room (yes, expensive items) and called to see about getting them back. I called them and called them and called them. I talked to managers and others who would "check with someone and get back to me" (yet never did) . After 5 days, I finally had a manager on duty admit they were probably gone.

    Look, I know it is my fault that I left 2 items in the room, but I am human and when you travel a lot, that sort of thing happens. And when I have done it before at a different hotel, they got back to me right away, mailed it out, and all was good. This, however, has been a total nightmare. I shouldnt have to call a million times and get the runaround. The Brown needs to just admit that this was good old fashioned theft and I will get on with my life.

    Also, if you have allergies, be sure and bring some allergy meds. I did do a lot of sneezing!

  • Old World Charm

    by Daniel D on 2018-07-15 07:50 am

    Still the only hotel left in Louisville to distinguish itself with that grand old Kentucky vibe. The high carved ceilings, fantastic chandeliers, superb accommodating staff. You sit in the lobby, have a bourbon and imagine what kings strolled through during derby days in the 30's. You're now one of them. Awesome. Been here more than a dozen times in my travels to Louisville, wouldn't consider staying anywhere else. One down side is the clunky parking arrangement that forces you to validate every time you come and go. Otherwise 5 stars all around.

  • Fine Dining Experience

    by 93Kathie on 2018-07-14 03:24 pm

    Upscale Classy Kentucky decor. I enjoyed a lovely birthday dinner with my husband. My salmon tasted so delicious, the best I've had in a very long time. Our waiter George did a excellent job keeping us happy with his great personality and fine service. The manager came out to check on our meal and to make sure we were completely satisfied. I'm going to post the picture of the delicious complimentary Chocolate striptease dessert. Simply magnificent!

    Owner Response
    Dear Guest,
    Delighted to know you chose us for your important Birthday celebration. Many thanks for the great note on George, a great ambassador for us.
    We look forward to having you back with us again soon.
    Regards,
    Brad Walker
    Vice President & General Manager
    bwalker@brownhotel.com

    Brad W, General Manager at The Brown Hotel, responded to this review

  • Classic Hotel

    by Charles P on 2018-07-13 10:41 am

    This is a beautiful place to stay. The lobby alone is worth the visit. We had dinner in the restaurant, which was a real first class experience. Food was excellent, and service was what you would expect in a 5 star resort hotel. A wonderful experience

    Owner Response
    Dear Charles,
    Great to hear "wonderful."
    We look forward to having you back with us...and to a 5 star review next round!
    Look forward to welcoming you back in the near future.
    Regards,
    Brad Walker
    Vice President & General Manager
    bwalker@brownhotel.com

    Brad W, General Manager at The Brown Hotel, responded to this review


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