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The Churchill


    The Churchill
 in Washington
    The Churchill
 in Washington

Reviews

TripAdvisor Traveler Rating:
1212 Reviews
Latest TripAdvisor Reviews

  • Great hotel...messed up amenities

    by jeanetteminah on 2018-02-24 05:43 am

    The decor of the hotel is clean, modern and very nice. No funky old hotel smell either which was nice. The pictures on the room I booked are exactly as iswhich was awesome. I booked the room with the separate living room and separate study area. During our stay, there was a wintry ice mix outside and there was NO HEAT in the hotel. We called engineering and they came to check but nothing changed. Also, there was a spot of blood on the sheets and one of the towel. We called for new sheets and they literally handed us the folded sheets... no apology, no room switch or no spreading of it. Also the bath shower was slightly clogged so if you showered for long, you would be standing in a puddle of your dirt. What use is the fabulous clean and nicely decorated room if you have no heat in winter, slightly clogged shower and with blood on the sheets. I would REALLY love to come back because the hotel looks great but I am not willing to experience what we experienced.

  • Excellent blending of a beautiful historic property with modern amenities

    by W1160NVrobink on 2018-02-15 10:06 am

    This is a beautiful historic property that was recently renovated and included all the amenities I expected. The staff was both friendly and attentive. My Suite was clean and comfortable and the location was convenient. I would definitely return.

  • Sadly, no.

    by L9075CUjessicag on 2018-02-12 06:20 am

    Upon check in the night manager/clerk was trying to tell me that the rate of $125 reflected on the sign-in sheet was an AVERAGE of $112 and $99. An average of 112 and 99 is 105.50. The faulty math aside, I was trying to figure out where the 125 was coming from as the price I agreed to on the internet was 112. I believe that the 125 is somehow room plus tax. You should have clear rates displayed on anything a customer agrees to/signs as well as personnel who can explain the rate (if not do the math). The room I was placed in was very cold (less than 60 degrees). The fact that the room was so big and the walls are concrete makes it hard to get that chill out of the room. The shower did not drain for more than an hour (my boyfriend took a shower). The front desk attendant wanted to send engineering up to fix the issue. Please don't do that to people when it comes to plumbing issues, for a variety of which reasons I shouldn't have to list here (first and foremost for Health and Safety issues, as well as guests' schedules should come to mind). This isn't changing a light, replacing a remote battery, or trying to futz with the thermostat. They did give me a new room, but the haggle was unnecessary. Finally, it seems as though the hotel has spent a lot of money renovating this property. It does look updated. It does not seem as though a vacuum has seen the lounge area in quite some time, though. I CAN tell you not this weekend. I beg you to look under the bench booth type-thing to the right up against the wall if you're facing the bar. If those french fries are still there, I can tell you that they have been since at LEAST Saturday morning. I won't be back. I will take good customer service and a clean room with working plumbing over a new painting of Penelope and her pet goose any day. But in an effort that your renovation money doesn't get caught in the shower drain, please consider my feedback for the sake of those who may come your way.

  • The Churchill

    by 4sh0es on 2018-02-12 05:48 am

    We have stayed at The Churchill for over a decade every February while attending to The National Prayer Breakfast. Our experience has always been good. We will continue visiting our favorite DC Hotel.

  • Lovely room with top service

    by Keach on 2018-02-11 02:26 pm

    We stayed at the Churchill for just one night. One wonderfully comfortable night. All employees we encountered--front desk, at the door, housekeeping--were attentive, efficient, and friendly. The room--a suite--was roomy and well appointed. They are renovating the lobby but it didn't interfere with our stay at all. Altogether, a lovely stay in a historic property. Near enough to attractions but not in the thick of it. We plan to stay again.


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