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The Churchill


    The Churchill
 in Washington
    The Churchill
 in Washington

Reviews

TripAdvisor Traveler Rating:
1170 Reviews
Latest TripAdvisor Reviews

  • Comfortable hotel in great location.

    by kathyperdue on 2017-10-15 06:48 am

    Great location near Dupont Circle. Restaurants and shops nearby. Metro is about 10 minute walk. The hotel was very comfortable with extremely helpful, friendly staff. Hotel would have gotten a higher rating if water pressure had been better. Barely a trickle in sink and not much better in the shower. Cleaning could have been a bit better, with insufficient linens left for bathing.

  • Great rooms, Hotel location- awful manager-

    by ilham26 on 2017-10-10 09:58 am

    I have stayed here a few times, recently renovated rooms are lovely- Unfortunately the manager is rude, and lack sense of service- I complained to her that there were P*** hairs in my room, dental floss and some pink pills left behind it seems - she didnt care , didnt offer any apology or simply even a coffee comped- perhaps this isn't her calling? Valet was really nice and helpful-

  • Good location and great service, but room could be better maintained and more guest friendly

    by abc_at_Huntsville on 2017-10-07 02:23 pm

    After a late night arrival in DC, I was glad to see how nicely the front desk welcomed us. The front desk clerk even engaged in some small talk with us, and waved hi to us when we reentered the hotel. It was a sort of casual yet efficient service that really welcomed you to the hotel--they were polite without being formal or withdrawn.

    The location was very convenient for us, being an easy 10 min walk from Dupont Circle Station. We could easily use public transport to get around. Although the hotel is in a older building, the rooms appear to be newly renovated. Our room was a junior suite at the top floor (9th floor), which was ornately decorated, and had a decent view of the DC area out the window. The room was reasonably quiet despite being right by Connecticut Avenue, but you could still hear car horns or other very loud city noises.

    The bathroom is a bit small, with the toilet being almost flush against the shower. The shower also did not drain properly and after 15 minutes, I was standing in about two inches of dirty, soapy water.

    There was an office space inside our suite, which had three decorative busts mounted on the wall. When we arrived, we noticed the busts had fallen off the wall, or appeared to be close to falling off. We did call the front desk, and they assured us that it was safe. Although the decorative busts were not fixed, the maintenance staff (and all the staff in general) were polite and understanding, and it didn't really affect the quality of our stay.

    The room seemed to be missing some very basic items, like an alarm clock and a trash can in the bed room (there was only one small trash can in the bathroom). We ended up placing our trash in a bag on the floor in plain view, but this was not collected by housekeeping the next day. The fridge was also not very cold, and barely kept my bottled juice cool overnight.

    Overall, while the staff were warm and friendly, and the hotel was comfortable in general, I think the condition of the room (bad shower drain, warm fridge, fallen decorative busts) and the design of the room (lack of trash cans/alarm clock) leaves more to be desired, especially in an establishment of this standard.

    Owner Response
    Thank you very much for taking the time to share your experience with us!
    I am glad to hear that you were able to take advantage of our accommodations, our central location and our personalized service. I have shared your comments regarding your experience with our team who appreciates all guests feedback. We hope to welcome you back soon!

    Warm regards,
    Liana Badalyan

    Liana B, Front Office Manager at Churchill Hotel Near Embassy Row, responded to this review

  • DC hotel with lots of class

    by cgbader47 on 2017-10-02 02:02 pm

    Stayed at Churchill Hotel in DC near embassy row this spring. It has been recently renovated. The rooms are beautiful and the service is very good. Advise them in advance if you are driving and they arrange parking. That's a plus in a busy city like DC. Good restaurants are nearby. Competitive rates make it a very attractive place to stay if you are visiting DC,

    Owner Response
    Thank you for choosing the Churchill hotel for your visit to our Nation's Capital.
    We are delighted that you had an excellent stay and enjoyed your room.We hope to welcome you back soon, and that this next visit is as pleasant as the previous one.

    Sincerely,
    Liana Badalyan

    Liana B, Front Office Manager at Churchill Hotel Near Embassy Row, responded to this review

  • 2 Day DC Getaway

    by Lou S on 2017-09-18 05:09 pm

    Great location on Conn. Ave NW. Wonderful people at the front desk, concierge and restaurant. Walking distance to much of what DC has to offer. Will certainly return. Windows actually open for fresh air and hardly no road noise on the upper floor. Immaculate room.

    Owner Response
    We very much appreciate your comments regarding your stay at the Churchill Hotel. We are glad to know that you enjoyed the customer service you received during your stay, as well as our central location. I hope that we will have the opportunity to welcome you back again soon!

    Warm regards,
    Liana Badalyan

    , Front Office Manager at Churchill Hotel Near Embassy Row, responded to this review


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