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The Condado Plaza Hilton


    The Condado Plaza Hilton
 in San Juan
    The Condado Plaza Hilton
 in San Juan

Reviews

TripAdvisor Traveler Rating:
4931 Reviews
Latest TripAdvisor Reviews

  • Felt Like Home

    by michaeloO1608MG on 2017-12-09 01:03 pm

    What a great staff. The General Manager is awesome! Weathering the storm, literally, from dealing with two hurricanes, they were able to make me feel like I was at home. I will come back again. Thank you so much!

  • Birthday Getaway

    by Cathia A on 2017-12-06 12:30 am

    Two of my friends were celebrating their birthday ? That weekend and wanted to go away. After researching hotels I came across this location. Some reviews were very positive and others were not so. But the location for me was important and it was right were we need to be. We were last then 15 minutes from old San Juan and that was a plus because for me it just meant we can go there at any time. They didn't have in room service which made my significant other not too happy but he was happy that there was a Dennys that serve alcohol which is luxury we don't have in Miami not even on the Beach. ? we also upgraded from a city view room to an ocean view and that was the best choice. We also walked in to a beautiful surprise in the room there was an amenity with a special note which was very nice of them. We were also able to have an early check in which made me happy. This hotel center it's self around their restaurant and bars, my favorite bar was the one in the middle of the pool. So it was my go to location. When ?? Puerto Rico gets back to where it use to be I will be back again.

  • Even After the Hurricanes, this is a nice place

    by D3975VNwilliamg on 2017-12-05 03:19 am

    As a FEMA volunteer I was fortunate enough to be moved here in last November 2017, and I loved it. Even though the hurricane tore up a ton of things at this Hotel, it was still a great place to stay and I can't wait to return later when it is fully functional. This is a grad place to stay with the beach, the pools and the great service. Having a 24 hr Denny's with a full bar inside in the Lobby makes it great for an anytime meal and a cocktail.

  • Customer Service

    by Jose L on 2017-11-24 01:49 pm

    Great customer service, staff were very helpful, nice view to the Condado Lagoon. The location was excellent and around the room was very quiet. The front desk staff was very helpful and fullfilll all my needs.

  • Great Experience

    by Martha J on 2017-11-17 06:01 pm

    Prime Location about $7 in an Uber to the airport. uber isn't allowed to pick up at the airport. I have read a few negative reviews on this property. I have not one complaint. I stayed here for 4 nights in April. It was clean, walking distance to almost everything that interested us. San Sebastian St was close by. I ate at the restaurants on property and the food was good and very reasonable. Lobby bar was very entertaining. Small beach area which is also public.


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