Check Availability
Modify/Cancel Reservations
More Search OptionsReturn to Check Availability Console

The Emily Morgan San Antonio - a DoubleTree by Hilton Hotel


    The Emily Morgan San Antonio - a DoubleTree by Hilton Hotel
 in San Antonio
    The Emily Morgan San Antonio - a DoubleTree by Hilton Hotel
 in San Antonio

Reviews

TripAdvisor Traveler Rating:
1617 Reviews
Latest TripAdvisor Reviews

  • Emily Morgan - Great Stay Across from the Alamo

    by Bart B on 2017-12-12 05:45 am

    I travel for a living and see all levels of hotel quality in both facility and customer service. The Emily Morgan has excellent customer service, an excellent breakfast buffet, and beautiful modern bar.

  • Great place to stay

    by Edwin P on 2017-12-10 02:35 pm

    Great stay in this historic gem. Easy access to the Riverwalk makes this an excellent location. Staff was very interested in how my stay was. I received a couple of texts to confirm my experience. A welcoming hotel.

    Owner Response
    Dear Edwin,
    Excellent customer service is the cornerstone of our guests' satisfaction so we're delighted to hear that our efforts to ensure your experience was a positive one were appreciated. It's nice to know that our historic property and close proximity to the Riverwalk were positive factors in your five-star experience and we hope you'll book another stay at The Emily Morgan Hotel in the near future. Thank you for the feedback!

    FrontDesk_GM, General Manager at The Emily Morgan Hotel, responded to this review

  • Enjoyed my stay

    by nickaP7793BR on 2017-12-09 011:29 pm

    This was the last day of our honeymoon, we began our stay in New Orleans and finished our stay in Kona Island in Hawaii. We wanted to spend our final day in San Antonio on the River Walk. Without any history at this hotel, we chose the Double Tree--Emily Morgan. We were overwhelmingly satisfied.

    Owner Response
    Dear Nick,
    First of all, congratulations on your recent nuptials and thank you for making The Emily Morgan Hotel a part of your honeymoon adventure. Our team is so pleased to hear that you were overwhelmingly satisfied with your stay and we hope you enjoyed learning about the rich history surrounding our hotel and it's prime location overlooking the Alamo. We wish you safe travels and a lifetime of happiness; come back soon!

    FrontDesk_GM, General Manager at The Emily Morgan Hotel, responded to this review

  • Great Classic Downtown Hotel

    by scottam109 on 2017-12-09 08:52 am

    We liked the Emily Morgon because of the quality of the facility, it's location right next to the Alamo, central downtown San Antonio. The staff was excellent throughout, friendly and competent. The facility is up to modern standards, they've kept up the maintenance. We highly recommend this hotel to others.

    Owner Response
    Thank you for your visit. It was an honor to have you with us here in San Antonio and we are very grateful for your heartfelt recommendation. It means the world to us to know that our friendly, professional service team could make such a wonderful impression. We work to give our guests the very best of the city! When you are searching for another wonderfully located, exquisite stay just steps from the Alamo, visit us at The Emily Morgan Hotel.

    FrontDesk_GM, General Manager at The Emily Morgan Hotel, responded to this review

  • Nice if you like cold showers and donât mind your vehicle being vandalized

    by Tw1363 on 2017-12-07 04:34 pm

    Extremely disappointed in the overall experience at this hotel. Takes 10 mins for hot water to make it to the faucet. My vehicle was broken into while in valet. Not once did the hotel staff express regret for any of the inconvenient situations. I'll look at staying elsewhere going forward.

    Owner Response
    We regret to hear that your experience at our hotel wasn't a pleasant one. This certainly isn't our goal which is why your feedback is a useful tool to help identify ways we can improve upon experiences such as yours. Although our hot water may not move at lightning speed in our historic hotel, we're glad to know that after a short wait, the water made it to the faucet. We are sorry to hear that your vehicle was vandalized while under the care of the valet. While our hotel does not own the parking property, we do want to ensure vehicles are kept safe and will bring your concerns up with valet. Our team knows a better stay can be provided and we hope you'll allow us another opportunity to prove it.

    FrontDesk_GM, General Manager at The Emily Morgan Hotel, responded to this review


Book by Phone: +1 800 678 8946 Best Rate Guarantee


It appears you are using an older web browser! While using our site, you may encounter some trouble along the way. For PC users, we recommend upgrading to the latest version of Google Chrome, Internet Explorer, or Firefox. For Mac users, we recommend the latest version of Safari, Firefox, or Google Chrome.