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The Fairmont Hotel San Francisco


    The Fairmont Hotel San Francisco
 in San Francisco
    The Fairmont Hotel San Francisco
 in San Francisco

Reviews

TripAdvisor Traveler Rating:
3368 Reviews
Latest TripAdvisor Reviews

  • Always a fan of the Fairmont SF

    by MrHooper on 2017-10-17 11:04 am

    I travel quite a bit for work and when I'm in SF I really enjoy staying at the Fairmont SF. It's very comfortable, consistent and the service is top notch. And during the Holiday's I'm not sure there's a better place to stay than the Fairmont. They go all out with a two story gingerbread house. And the Tonga room is a SF landmark, which is located in the bottom of the hotel.

    Here's the one area for improvement that could take this property from a 4 to a 5:

    Get a better food and bar service program in both the restaurant and the Tonga room.

    The food is not great - and that's putting it politely. The good news is that in SF there's a lot of amazing food options so you can always get great food, but you won't find great food or drinks in the Fairmont. Believe it or not, the room service is the best food you'll find - it somehow tastes better than the Hotel's own restaurant, where presumably they deliver it from. The hotel bar is about as standard of a hotel bar as you can get, which is surprising given the quality of the rest of the hotel. You'd think they'd have a signature drink on hand, or at least something seasonal with freshly squeezed juice.

    The Tonga room is a must visit when it's open, its decor is fantastic and the indoor rain show and music is a blast. It has a rich history in SF, but it leans on its own nostalgia too heavily and appears to have given up on the food and service, both are horrendously bad and while the drinks fit right into the theme, they are crafted for headache's - so so so sweet.

    All in all, I wouldn't let the food stop you from staying at the Fairmont, it's a stellar hotel. Just plan on eating/drinking elsewhere until they upgrade their food quality.

  • Classic hotel and location.

    by U9524ZBronaldd on 2017-10-17 03:31 am

    Meets expectations which are high. Very good experience but not perfect. Very good check in experience and concierge service. Wish bar and food service stayed open a bit later but there was room service. Fitness center very good.

  • Excellent Hotel

    by 933essen on 2017-10-17 02:35 am

    This was our first visit to San Fransisco and our welcome was a very warm one -Thank you Jennifer.
    The location of the hotel was superb ,the room very cosy and the staff extremely hospitable -thank you Linda from Royal Services
    Our daughter was celebrating her 10th birthday and received a little treat in the room-a really nice touch.We will not hesitate in recommending this gorgeous hotel to our colleagues ,friends and family .

  • Beautiful Historic City Hotel

    by Sun4FunGuy on 2017-10-16 01:44 pm

    Centrally located beautifully appointed historic property but not what expected for the lavish prices. Stunning corner suite with panoramic views but lack of attention to details. No where to hang your towels in the bathroom to dry. Over the top room service charges and even a daily fee for the use of the gym.Employees did not seem happy to be there. Lacking amenities in hotel such as alternative cafe or restaurant for late night.

  • Perfect stay At SF Fairmount

    by Al A on 2017-10-16 09:41 am

    We love the SF Fairmount! From the moment we arrived we were greeted with friendly and attentive staff and check-in was smooth. We were upgraded to a very spacious Jr Suite on the top floor. It was the largest room we have had since we started staying there and it was very comfortable. We love the outdoor garden area and the overall vibe of the hotel. It is in a great location with so much tradition and history. We can't wait to go back!


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