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The Hotel Roanoke & Conference Center, Curio - A Collection by Hilton


    The Hotel Roanoke & Conference Center, Curio - A Collection by Hilton
 in Roanoke
    The Hotel Roanoke & Conference Center, Curio - A Collection by Hilton
 in Roanoke

Reviews

TripAdvisor Traveler Rating:
2550 Reviews
Latest TripAdvisor Reviews

  • Another great stay!

    by Tim L on 2017-12-08 10:41 am

    This hotel always exceeds my expectations!! The staff's hard work shows in everything about the hotel, from the cleanliness to speed of service. The Fashions for Evergreens every December is a nice touch too. There are over 30 trees on display to raise money for the United Way of Roanoke Valley.

  • Amazing!

    by BlueMarlinDave on 2017-12-08 01:58 am

    I had a simply amazing stay at this wonderful old school and needless to stay elegant hotel! This place is really the heart and soul of Roanoke. The hotel is decked out for the Holiday's with a wonderful assortment of Christmas Trees and decorations. My room was quite large and nicely appointed. The rates at this hotel were extremely reasonable and one cannot go wrong in staying. My only regret was staying here for one night only. If Roanoke is on your travel horizon I wouldn't miss this amazing establishment.

  • Great Place To Stay!

    by gloriat470 on 2017-12-06 02:45 am

    Celebrated our anniversary here and had a enjoyable stay. Commode was not working properly, but the staff quickly fixed that by upgrading us to a larger room - EXCELLENT customer service. If you're going to be in the Roanoke, VA area, I highly recommend this hotel!

  • Holiday elegance

    by susanbR3827QL on 2017-12-04 10:31 am

    I adore this hotel. It is beautifully decorated for Christmas, serviced with extremely pleasant and competent staff, and elegant to the extreme. The brunch the following morning was very reasonably priced and delicious. The fitness center was the nicest I've ever seen with Netflix available on each machine.

  • Great staff, but could be cleaner

    by James A on 2017-12-03 09:55 am

    I will say every staff member I encountered was friendly, helpful and attentive...that is unusual. The hotel was nice. The valet was quick. My only complaint would be that it could have been cleaner. I'm not saying it was horrible, but I noticed several areas that could have used improvement such as a spill on the wall in the room and the shower needing a good heavy cleaning. I am picky and expect excellence and notice things others would not. I would expect a hotel of this caliber to notice these things and rectify them before any guest does. If it were not for the minor cleaning things I saw they would have received a 5.

    Owner Response
    Dear James A, thank you for your review and for choosing the hotel for your accommodations. It is wonderful to read you found the staff and service to be a highlight and I apologize for the inconvenience experienced. I have shared your review with our team and will be implementing corrective measures to ensure these areas are taken care of. I hope if your travels return you to the area, you will again choose us for your stay. We would love to serve you again soon!

    Sincerely,
    Brian Wells
    General Manager

    Brian_Wells_GM, General Manager at The Hotel Roanoke & Conference Center, Curio Collection by Hilton, responded to this review


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