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The National Hotel


    The National Hotel
 in Miami Beach
    The National Hotel
 in Miami Beach

Reviews

TripAdvisor Traveler Rating:
1427 Reviews
Latest TripAdvisor Reviews

  • WHY ON TOP OF THE ROOMFEE: 25 $ SERVICECHARGE plus TAX ???

    by marcus b on 2017-12-08 010:36 pm

    unbelievable : new level of squeezing out money through the backdoor. restaurant : 15-20 % tips. hmmm ok already printed on the receipt. and 25 % service fee: what for ? to carry the plate from kitchen to the table? why a service charge of 25 % on top for the room !!!!???? unbeleivable...... for the cleaning lady ? mandatory . for the key to open the door ? mandatory for the ac ? mandatory for having electricity ? mandatory for having tv ? mandatory for being just greedy ???? for crooking the guest ? hmmmm

  • Had an Amazing Wedding, Beautiful Hotel & Nice Service

    by Jalal M on 2017-12-05 01:19 pm

    Me and my wife had our wedding at the National Hotel on November 2017, it was outdoor by the pool, the place was so beautiful, our wedding coordinator, Rose Figueroa was very helpful, she helped us organizing the whole event from the beginning till the end, the food was delicious, thanks to the food manager Mr. Daniel, he did a great job with his team, everyone was so helpful and respectful to our guests, thank you all, you made our day :)

  • Best Hotel and best Service

    by Jueli_T on 2017-12-05 04:53 am

    We've stayed at the National for almost 4 Weeks on Business purpose, and i had the best time there. The Service was excellent and very friendly, the rooms were nice and clean and the breakfast buffet was full and rich with all kinds of Food. From fresh fruit with yoghurt to crispy bacon or melted cheese sandwiches :).
    Thanks again to the whole crew, and i hope to see you again.

    I would definately recommend this place!

  • National Hotel

    by lsmith1962 on 2017-12-05 03:42 am

    Great location but in serious need of an upgrade in CUSTOMER SERVICE, ambience and communication with their guests. Guests seem to be an afterthought with the staff. Disappointing weekend at the hotel, especially for nearly $300 per night.

    Owner Response
    Dear lsmith1962,

    Thank you for your comments. You do us a great service by taking the time out of your busy schedule to share your observations. It is through concerned guests, such as yourself, that we gain insight into areas of our business that require attention, areas that may have otherwise gone unnoticed. Our management team would like to get in contact with you and hopefully have more details of your recent visit if you could send us your best contact information to lpadron@nationalhotel.com we will be very happy to reach out to you.

    We look forward to welcoming you back the next time your travels bring you this way - and provide you with the 5 star experience you deserve!

    All the best,
    Luis Padron

    Luis P, Guest Relations Manager at National Hotel Miami Beach, responded to this review

  • Our honeymoon stayed

    by Linsayd A on 2017-12-04 06:43 am

    We jus got married & decided to stay at the National hotel for our honeymoon. I couldn't be any more happier. Everything was just perfect, Since the moment we got there until the moment we left. I thank all the staff for being so helpful. I was having some connections issues with the WiFi but thanks to one of the staff Manuel for helping us out. They even brought us a bottle of champagne to celebrate our happily ever after. Definitely recommend this hotel if you're looking to stay by the beach !


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