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The Otesaga Hotel and Cooper Inn


    The Otesaga Hotel and Cooper Inn
 in Cooperstown
    The Otesaga Hotel and Cooper Inn
 in Cooperstown

Reviews

TripAdvisor Traveler Rating:
657 Reviews
Latest TripAdvisor Reviews

  • Wedding

    by Bethany S on 2017-10-18 10:51 am

    It was a wonderful clean place. The food was awesome. The view of the lake was beautiful. We went back on our own and rented a nights stay. The room was very cute. It's just what we wanted. Again the food was so good. The fire pit by the bar was great. This place is beautiful

  • Beautiful Hotel-----BAD SERVICE

    by HARLEYRIDER74 on 2017-10-17 04:16 pm

    This was the 4th time at Otesaga Hotel -never again. Poor service at front desk [nasty bad attitude] i don't need this @400+ per night, need a lot of customer service training.Room check-in was@ 3 never got into room until 3:45 with a lot of excuses. Wasn't the room i was sold, no pull out bed had to call rm service to get extra fold up bed that took up most of room

    Owner Response
    Dear HARLEYRIDER74,

    It is disappointing to know that we did not completely meet your expectations during your recent stay with us, and we are sorry for the inconvenience. Please be assured that we have shared your remarks with the appropriate teams to ensure that each item is addressed, especially related to the service you received from our front desk staff, and your not having received a pull-out bed.

    I apologize if we failed to clearly communicate our check-in time. Check-in begins at 3 pm; however, if rooms are not in perfect order for our guests, or if many people are checking in, there may be delays.

    If you'd like to discuss your concerns in greater detail, please email us at otesagahotel@otesaga.com.

    Best wishes for the fall season.

    OtesagaHotelMgmt, Manager at The Otesaga Resort Hotel, responded to this review

  • Great 2 nights in October!

    by Jim D on 2017-10-14 05:02 pm

    We visited the hotel for 2 nights on a 30th Anniversary trip and visit to the Hall of Fame. The room was great, and the view of the lake from the room was amazing! We arrived in the evening after a visit to the Ommegang brewery and found a spot at the massive outside fire pit. We had a very enjoyable conversation with the other couples around us, then proceeded inside to the bar for dinner. The prime rib was as good as we've had anywhere. Service was great here and throughout our stay. Breakfast was part of our package and was excellent. After our first evening, we planned to extend our stay and take advantage of the golf course and spa, but a family emergency kept us to a 2-night stay. We really appreciated that the October crowd was mature, mostly couples, and extremely nice. Cooperstown is awesome, and we will stay at the Otesaga if we ever visit again!

  • Simply Beautiful

    by Doug B on 2017-10-13 04:29 pm

    My husband and I just returned from a 3 night stay and marvelled at the beauty of our surroundings, inside and out. The food was outstanding and the service was excellent. We would highly recommend this hotel and look forward to returning.

  • What an amazing place! Old world style and elegance in an unbelievable setting.

    by bigguynred on 2017-10-10 04:14 pm

    My friend was married Friday night at the Otesaga. Although I've driven by it for 40 years, I've never entered the grounds. It is something out of Newport, Rhode Island or an English estate. Huge rooms, beautiful woodwork and excellent service. The food was excellent and the staff exceptional.


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