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The Saint Paul Hotel


    The Saint Paul Hotel
 in St. Paul
    The Saint Paul Hotel
 in St. Paul

Reviews

TripAdvisor Traveler Rating:
744 Reviews
Latest TripAdvisor Reviews

  • Perfect for a Show at the Ordway

    by Jay M on 2017-12-10 05:41 am

    It has been a few years since I've stayed at the Saint Paul Hotel, but my wife and I planned a birthday celebration date night there including a show at the Ordway. Truly, if you are going to stay in St. Paul and have tickets to see a show at the Ordway, the Saint Paul Hotel can't be beat. Beyond the location, we loved the classic charm, our comfortable room, the fitness center, the beautiful Christmas carolers in the lobby, and our dinner at the St. Paul Grill. (I'll write a separate "Excellent" review for the St. Paul Grill.) The valet parking was a bit of a mess (granted they were busy, but still very inefficient), the service in the Cafe on the lower level left a bit to be desired, and I'm shocked that one can't get an early-morning cup of coffee in the lobby of such a fine hotel. But overall, we loved the Saint Paul Hotel and we will very seriously consider going back for another dinner and show date night.

  • We enjoyed our stay

    by Beth M on 2017-11-20 03:01 am

    We enjoyed our stay at the St Paul hotel to celebrate our wedding anniversary. We were pleased with everything about the hotel. The holiday decorations were beautiful and all the staff were friendly. We booked a deluxe king room. We had plenty of space and the bed was comfortable. The white robes available to use during our stay were a nice touch. We were within walking distance of the Ordway performing Arts center, Rice Park, Excel stadium, and several bars and restaurants. The hotel also has 2 restaurants. This is a great choice if you need a hotel in St. Paul.

    Owner Response
    Thank you Beth for your warm comments. I will be sure to share them with the staff.
    Merry Christmas and Happy Holiday's to you and your family.
    Brian

    Brian S, General Manager at The Saint Paul Hotel, responded to this review

  • Deceitful

    by Tamara S on 2017-11-17 05:26 am

    We called and negotiated rate of $234. Told them staying 2 nights. When we got the bill the second night was $99 higher. Told by desk clerk thats common with hotels now to increase 2nd night and would not reduce. Hmmm we weren't told that when we called and made reservation. We travel often and has never happened before. Be careful!

    Owner Response
    Hi Tamara
    We looked into your reservation and found that the reservation was made on the 1st of November and you received a confirmation letter with the rates. AAA rate, first night was $234 second was $333, this was for our Executive King Suite. The registration card at check-in also displayed your rates for the suite. Please call me to discuss further. My telephone number is 651-228-3801.
    Thank you
    Brian

    Brian S, General Manager at The Saint Paul Hotel, responded to this review

  • â¤ï¸Honeymoon Hotel with a touch of class & elegance!âï¸

    by B M on 2017-11-16 10:17 am

    My husband and I enjoyed staying at the hotel for the first 2 days of our honeymoon before flying out. Such a magical hotel with the kindest staff, excellent and comfortable accommodations, incredible food and food presentation. The list continues...Even more special was to also stay at the hotel like my grandparents did on their wedding night 67 years ago (Sept. 9, 1950). Thank you The Saint Paul Hotel, for making the start to our marriage so memorable with such a lovely and classy stay! Regards, ~

    Owner Response
    Hi newly weds!
    Thank you for allowing us to show you our authentic hospitality. Perhaps we will see you in your future anniversary years.
    Congratulations on your marriage.
    Brian

    Brian S, General Manager at The Saint Paul Hotel, responded to this review

  • Comfortable stay

    by timpatterson51 on 2017-11-14 04:19 am

    Stayed on the 12th (top) floor, in a small, but adequate room that was very nice and had a view over the city of Saint Paul and Mississippi River. Everything worked well. The service at the Front Desk was fine and professional, but not real personal. The most personal was the house maid who brought us some extra tea upon request.
    We did enjoy a nice breakfast in the morning at the M Street Cafe, in the underground level.
    We enjoyed their lobby fireplace in the morning for doing some reading.
    The one aspect that cheapened the experience for me was what was offered in the room for snacks. It's quite an assortment, but overpriced. Also, when we got our bill under the door in the morning, included was a particular snack item which we did not eat. Somehow there's a sensor that records if you lift it up and even look at it. We did not have to pay for it, but I thought this was cheap. I would prefer that they offer nothing at all, than this system. A hotel like this should put a few free items, like chocolates, on your bed.

    Owner Response
    Hi Tim
    We apologize for the mini bar system error. I will personally look into the sensor in your room and make sure it is operating correctly. We are glad to hear that the rest of your stay was pleasant.
    Brian

    Brian S, General Manager at The Saint Paul Hotel, responded to this review


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