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The Scarlet Huntington San Francisco


    The Scarlet Huntington San Francisco
 in San Francisco
    The Scarlet Huntington San Francisco
 in San Francisco

Reviews

TripAdvisor Traveler Rating:
1531 Reviews
Latest TripAdvisor Reviews

  • Scarlet Huntington

    by Paul R on 2018-06-18 09:08 am

    What a great place to stay. The suites are huge here, and location at the top of nob hill was ideal for us. Walking distance to great restaurants, and quick trolley ride to either end of town. Service was fantastic and the restaurant in hotel was very good, we had breakfast there on multiple occasions.

    Owner Response
    Dear Paul R,

    Thanks very much for staying with us, and for your excellent review! We are very pleased that you found our "huge suites" and beautiful Nob Hill location a perfect outpost for exploring all that San Francisco has to offer, from hopping on the iconic California Street Cable Car right outside our front door, to walking to great restaurants in the neighborhood, starting with our own Big 4 Restaurant and Bar. Your kind praise of our Restaurant, and of our Staff's "fantastic service" overall, is music to my ears, exactly the Five Star luxury experience all members of our team are honored to bring each of our guests. Many thanks again, and please return soon!

    Klaus Atzmueller
    General Manager

    TheScarletHuntington, General Manager at The Scarlet Huntington, responded to this review

  • Perfect Hotel for our City Hall Wedding and Honeymoon.

    by NadiaDali on 2018-06-15 02:31 pm

    I would highly recommend this hotel and we plan on coming back here for our one year anniversary. It is beautiful, clean and the rooms are spacious and bright. The bed was VERY comfortable. Big bathroom and gorgeous sitting area. The staff is incredibly kind and some of the nicest people you will ever meet. We arrived a bit early for check in. Not only was the gentleman at the front desk accommodating, but he also upgraded our room to a one bedroom suite on the 10th floor with breathtaking views Grace Cathedral and the park. This set the mood for our entire trip. I wasn't able to get the name of this gentleman,but thank you SO MUCH!!

    They staff made us feel so special as newlyweds during our entire stay here and sent champagne to our room shortly after check in They went above and beyond to accommodate us on our wedding day, too. We had a videographer and he was able to get amazing shots of my wedding dress reveal, the hotel and Grace Cathedral.

    Great location, too!-close to bus lines and cable cars but we walked most places. We checked out Grace Cathedral while we were waiting for our room. It is literally across the street. It is beautiful and a must-see when you visit SF. The walk back to the hotel from Union Square isn't too bad uphill. There are two blocks that are a bit steep, so pack some comfortable running shoes. It's definitely doable and gets easier by the second day, promise! Otherwise, bus, cable cars and lyft are always an option.

    Jason, the doorman was awesome. This was our first trip to SF and he provided us with some hidden gems and excellent food recs. He was a pleasure to talk to and it was fun to catch up with him at the end of each day.

    The Spa was beautiful and we loved hanging out by the indoor infinity pool. We booked a couples massage for our last day and it was well worth it. My masseuse was amazing and was able to work out all of the kinks in my neck and back. This was very helpful on my flight home.

    We had dinner at Nob Hill Cafe which is about a block from the hotel. It is a small, romantic, Italian restaurant. Very pretty. I would def. recommend eating there. It smells amazing, too. There is a little grocery store right next door where I would buy my grapefruits each morning I loved the women that worked there. I loved everything about this place, and for good reason. Stay here. You will not regret it!!

    Owner Response
    Dear NadiaDali,

    Thank you so very much for staying with us on your wedding day and honeymoon, it means a great deal to us to be chosen for this milestone life event! It is wonderful to hear that the entire staff, from the Doorman to Front Desk to the Spa and beyond, all took part in shaping beautiful memories of this very special stay. I am glad that you so enjoyed breathtaking views of our stunning neighbor, Grace Cathedral from your 10th Floor Suite, and that your Couples Massage in our award winning Nob Hill Spa was "amazing!" On your next stay, please don't miss out on dinner in our own Big 4 Restaurant, which can always be counted on for delicious cuisine in an iconic San Francisco ambiance. I'm delighted that you are already planning your next vist, and join the whole team in looking forward to welcoming you back. Thank you again for be our guest, and for writing such a gracious review.

    Klaus Atzmueller
    General Manager

    TheScarletHuntington, General Manager at The Scarlet Huntington, responded to this review

  • Nice Stay

    by Gregory W on 2018-06-15 01:14 pm

    Just completed a 4 day stay at the Scarlet Huntington and although I wasn't blown away by any one thing my stay was excellent. Check in was a breeze and everything was explained to me in detail.
    Room was spacious and clean, bathroom nice size as well as having a small fridge available.
    The SH is in a great location....but high on the hill so it is a hike. Had breakfast and dinner on site and both were good, as well as a few drinks in the lounge.
    Every staff member I encountered was very pleasant and accommodating to any requests.
    There were a couple of issues that arose..... AC went out on the last night and staff members took care of it. Also the TV had some issues and bathroom door was loose on check out I alerted front desk and I'm sure it will be fixed for the next visitor.

    Owner Response
    Dear Gregory W,

    Thank you very much for taking time to write such a kind review. While I am delighted that your stay was "excellent" all-around, I apologize that the AC went out on your last night--it has indeed been repaired, but we certainly appreciate your patience and understanding. I'm glad that you enjoyed our Hotel's "great location" atop Nob Hill, as well as our "clean and spacious" rooms, which have some of the most generous dimensions in the City. Our Chefs will be very happy to hear your compliments on breakfast and dinner in our Big 4 Restaurant, and I am equally happy that every staff member you encountered was "pleasant and accommodating." We are blessed with a staff who genuinely enjoy making others happy, but wonderful guests like you make it a true pleasure. Thank you for staying with us--please come back soon!

    Klaus Atzmueller
    General Manager

    TheScarletHuntington, General Manager at The Scarlet Huntington, responded to this review

  • Nice rooms

    by Evisis on 2018-06-15 07:04 am

    Rooms are really nice and spacious. Bathroom was clean but quite small. Hotel is situated on the top of the hill close to Cathedral. Breakfast was quite disappointing, unfriendly staff and food was bellow average. 30$ for half burned frittata is ridiculous.

    Owner Response
    Dear Evisis,

    Thank you for staying with us, and for you very nice review. I'm especially happy that you enjoyed your spacious room and the cleanliness of our Nob Hill Hotel. I also greatly appreciate your comments on your breakfast experience, which our Food and Beverage Director and Executive Chef have already reviewed in detail and take to heart. My team and I are completely committed to delivering an outstanding guest experience, so please, whether in the restaurant or anywhere in the Hotel, I hope that you (and all of our guests) will kindly speak to a manager immediately when things aren't up to your expectations. Given the opportunity, we always will do our very best to make things right, on the spot. We are here to delight our guests, and are truly grateful for the opportunity to rectify any situation that has not been up to our luxury standards. While we appreciate your gracious Four Star review, we look forward to making your next visit a perfect Five Star experience, and hope that will be very soon. Thank you again.

    Klaus Atzmueller
    General Manager

    TheScarletHuntington, General Manager at The Scarlet Huntington, responded to this review

  • Wonderful Stay

    by Viki C on 2018-06-13 07:05 am

    Room was spacious, immaculate and nicely appointed. Great location. Staff was excellent all around especially housekeeping and doorman. Very quiet. Would highly recommend to anyone visiting San Francisco.

    Owner Response
    Dear Viki C,

    We truly appreciate your high recommendation, are grateful that you chose to stay with us, and are very pleased that you had a "Wonderful Stay". I will certainly be happy to pass along your kind words to our Staff. Each member of our team works very hard to make a stay at our Hotel an exceptional experience for each of our guests, so your "Excellent all around" compliment is music to our ears! We are delighted that you enjoyed our quiet, safe and beautiful Nob Hill location, and that you found the Hotel "immaculate." Cleanliness is a top priority to which our management team and Housekeeping staff are completely committed, so they will be as happy as I am to hear of your praise. Please do us the honor of returning soon, we look forward to the pleasure of welcoming you back.

    Klaus Atzmueller
    General Manager

    TheScarletHuntington, General Manager at The Scarlet Huntington, responded to this review


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