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The Strater Hotel


    The Strater Hotel
 in Durango
    The Strater Hotel
 in Durango

Reviews

TripAdvisor Traveler Rating:
1145 Reviews
Latest TripAdvisor Reviews

  • lovely hotel, excellent service, but a hassle to locate the parking!

    by morgansna on 2018-06-13 01:06 pm

    I really enjoyed this hotel, the excellent service, beautiful rooms, everything but the parking. Google maps did not work to locate the hotel, and the parking was extremely poorly marked. It was so difficult to unload and check in and locate the parking, that I would give this a miss if you are going to arrive tired after a long day of driving! It really is a lovely hotel, but they need better signage on their parking and directions to parking on their website. We were lost, frustrated, and exhausted, and while I really enjoyed the hotel and vicinity to shops, next time I would stay on the outskirts at a chain hotel and drive into town for dinner and shopping. If not for the very helpful staff, who walked me outside the building and pointed to the lot a block away, I never would have found the remote lot!

    Owner Response
    We apologize that you had such a hard time finding the parking for our hotel. We would still love you to come back and in that instance that you do we would be more than happy to have a bellman direct you to the proper lots once again. We appreciate this review and will take the new signage into consideration!

    SH_GeneralManager, Guest Relations Manager at Strater Hotel, responded to this review

  • An time-period experience

    by conrodz on 2018-06-11 01:06 pm

    The Strater Hotel, made me feel like I was in the movie Titanic or back in the Wild West. It's definitely a must try experience, fun and charming to see the past. The rooms are finely decorated with time-period pieces. We stayed two nights, on the second day the housekeeping staff did not provide us with a shower cap or a make up towel, perhaps they were in a hurry. Regardless, I called the front desk, and they were more than happy to provide us the missing items. The front desk staff were very nice and friendly.

    Owner Response
    We are so glad that you enjoyed the historic atmosphere of our hotel. We are glad that the front desk staff was able to accommodate and we will be sure to pass on your words to the proper management. Thank you so much for your review.

    SH_GeneralManager, Guest Relations Manager at Strater Hotel, responded to this review

  • M

    by Patty V on 2018-06-08 04:07 pm

    The hotel was very nice. When we checked in the lady at the front was nice enough just not as friendly as you would expect. The rooms were a little hard to find at first. We were on the first floor but had to go up steps. Which is fine but the front desk clerk did not offer any guidance. All in all a nice stay.

    Owner Response
    Thank you for your response. We will relay these words over to the front desk staff and be sure that when you come and stay with us again you are treated great and have the perfect amount of guidance to your room!

    SH_GeneralManager, Guest Relations Manager at Strater Hotel, responded to this review

  • Our "Somewhere in time" stay

    by JLLR005 on 2018-06-06 01:29 pm

    A step back in time for us,
    into a historical, beautiful room.
    From the lobby, up the stairs and back down to the saloon.Yes there is an elevator.We would go back in a minute. The people
    Were so very kind and knowledgeable
    about Durango. We are young 60's,
    Parked the car and walked comfortably
    the entire 3 days of our stay.
    Absolutely a must stay here.

    Owner Response
    Thank you so much for being so kind! We do appreciate your words so much. We are glad that you had such an enjoyable trip and we do hope that you come back soon!

    SH_GeneralManager, Guest Relations Manager at Strater Hotel, responded to this review

  • Historic hotel, convenient to Durango old town

    by Dave P on 2018-06-03 07:10 pm

    Historic hotel, quaint Diamond Belle bar and restaurant. Mahogany Grill restaurant the upscale choice; enjoyed it at breakfast. Good location for all the attractions in the main street. Small room, but comfortable. Period furnishings. We'd stay here again.

    Owner Response
    Thank you for the positive review. We hope to have you stay with us again!

    SH_GeneralManager, Guest Relations Manager at Strater Hotel, responded to this review


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