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The Strater Hotel


    The Strater Hotel
 in Durango
    The Strater Hotel
 in Durango

Reviews

TripAdvisor Traveler Rating:
1090 Reviews
Latest TripAdvisor Reviews

  • Beautiful old hotel

    by Msjoannwil on 2017-10-17 12:54 am

    We stayed in Durango for 2 nights. It was a very busy weekend, restaurants and bars were crowded with various events. Our service at the hotel was fine, our room was spacious and clean, it's an olde hotel! Coffee was ready early every morning. Tried the "Office" for happy hour, it was very crowded, noisy, the staff worked hard, efficiently. Enjoyed the experience. Tried the saloon the next evening and didn't enjoy that plus the service was slow even though they were having a calmer afternoon. All in all we enjoyed our stay, found any service staff we encountered to be pleasant and helpful.

    Owner Response
    Thank you for selecting the historic Strater Hotel and for your review. We hope you enjoyed your visit to Durango and look forward to hosting you again soon!

    mthomgm, General Manager at Strater Hotel, responded to this review

  • Great location but they can do better

    by Andy H on 2017-10-10 09:18 am

    Booked this hotel in January for a stay in early October (this past weekend). When we pulled up to the front door there was a no parking sign and no valet. We checked in and got a room overlooking the alley. Not a great start. Requested another room and was told we could move the next day, fine. Elevator was out of order and needed to climb the stairs (elevator was fixed later in the day). Room was a little small but being an old hotel was understandable. Furniture was missing some knobs. The next morning we went to the on premises restaurant for breakfast. The easy over eggs were over as easy as possible and still runny, my wife's scrambled eggs appeared to be powdered. Very short on help and they did the best they could.

    The hotel staff were all young kids, at least what we saw. The hotel is in a great location but for the price of the room they could do better.

    Owner Response
    Thank you for your review and for selecting the historic Strater Hotel. We offer a loading and unloading zone in front of our property and a Bell staff that assists with luggage. We will use your comments for training purposes to improve our guests experience. We hope you enjoyed your visit to Durango.

    mthomgm, General Manager at Strater Hotel, responded to this review

  • Comfortable Room

    by Sarakay53 on 2017-10-09 06:44 am

    We love the Strater! This hotel is in the heart of Durango. They serve a delicious and filling breakfast + the rooms are well-appointed, comfortable and quiet. Each morning, you only have to step outside of your room to find fresh, hot coffee. The staff is friendly and really seem to enjoy their jobs. The Strater's proximity to shops and restaurants is perfect.

    Owner Response
    Thank you for your review. It was our honor to host you and we hope to see you again soon!

    mthomgm, General Manager at Strater Hotel, responded to this review

  • A fun place to stay once, but never again.

    by parksvisitor on 2017-10-04 05:59 pm

    Positives - walking distance to everything, unique, lots of history, reasonably good parking for a downtown hotel, fantastic staff and well appointed rooms.

    Negative - pricey, small rooms, very small beds, tiny elevator and no air conditioning.

    It was fun to stay here once for the experience and convenience, but I would never bother coming back.

    Owner Response
    Thank you for your review. We understand that historic hotels are not well suited to the needs of every traveler. As a competitively priced, uniquely preserved property, the historic Strater Hotel has been sought after by discerning travelers seeking a truly authentic experience for generations. The historic nature of our building prevents individual room climate controls but we happily provide fans and heaters to guest who request them. We hope you enjoyed your trip to Durango.

    mthomgm, General Manager at Strater Hotel, responded to this review

  • Excellent Location and Heritage Feel Hotel

    by vinu235 on 2017-10-02 01:49 pm

    We chose this hotel based on its heritage claim and found that the rooms are kept that way along with hotel reception and restaurants we found were really cozy place to be at specially for evening seating. The restaurant was pretty reasonable as well. Train station is walking distance near by and the market is all walking around.

    Owner Response
    Thank you for selecting the historic Strater Hotel and for your review. We hope to see you again soon!

    mthomgm, General Manager at Strater Hotel, responded to this review


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