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The Vinoy Renaissance St. Petersburg Resort & Golf Club


    The Vinoy Renaissance St. Petersburg Resort & Golf Club
 in St. Petersburg
    The Vinoy Renaissance St. Petersburg Resort & Golf Club
 in St. Petersburg

Reviews

TripAdvisor Traveler Rating:
1949 Reviews
Latest TripAdvisor Reviews

  • The best hotel in town

    by David l on 2018-06-18 02:11 pm

    The hotel is old but well maintained. The high rise wing a better option than the main building. The staff are attentive but slow .I guess a common thread throughout the town.I felt the hotel was great value and as part of the Marriott chain they certainly appreciate your custom. The location is good being right on the water front and close to many restaurants. The city Shuttle stops right outside the hotel and will drop off at many museums i n town. The pool area is great as is the Gym.

  • Old Hotel that has been Renovated

    by Jill E on 2018-06-16 10:12 am

    We just returned from our stay at the Vinoy.

    Our stay was great which was a room in the newly renovated section of the hotel. New floors, new bathrooms, new wallpaper, huge TV's, new beds, pillow, linens, etc. There was nothing that did not work correctly.

    There are good restaurants just near the hotel. We went to Fresco's two times - very casual on the marina. Kids would really enjoy with a variety of food and watching the birds, fish, etc.

    As for the person who mentioned high crime area - I am a female with a pre-teen daughter who walked everywhere and not once did we feel "unsafe". There are people walking, riding their bikes, working on their boats, visiting shops and museums so it is not a "deserted" area.

    Hotel was very quiet - hallways are wide so you don't hear people bumping into things, etc. Elevators were fast too.

    They have water and fruit punch in the lobby as well as a small snack machine.

    Owner Response
    Dear Jill E,

    Thank you for evaluating your stay at The Vinoy Renaissance St. Petersburg Resort & Golf Club. We are thrilled to know you & your daughter had an excellent time with us and loved our spacious & well-equipped rooms, convenient location, and great facility. Reviews such as yours mean a lot. Thanks again, and we look forward to welcoming you back soon

    Sincerely,
    Jeanette R.
    Manager

    TeamMarriott, Manager at The Vinoy Renaissance St. Petersburg Resort & Golf Club, responded to this review

  • Historic and a Great Stay

    by Bethany W on 2018-06-15 04:49 am

    The location is prime for being able to walk to the amazing bar & restaurant district in St. Petersburg. We enjoyed the outside bar at the hotel. Well we were there the hotel was being remodeled, they were very courteous to not disturb guests. Every staff member was wonderful. The rooms in the main building felt a little damp, but I am sure this will be fixed once the re-model is finished. Would go back again.

    Owner Response
    Dear Bethany W,

    Thank you for the wonderful review of your stay at The Vinoy Renaissance St. Petersburg Resort & Golf Club! We are pleased you found our location to be perfect for your plans and that you liked our outstanding sservice. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.

    Sincerely,
    Jeanette R.
    Manager

    TeamMarriott, Manager at The Vinoy Renaissance St. Petersburg Resort & Golf Club, responded to this review

  • Watch Out!

    by gmart68b on 2018-06-12 01:57 pm

    The building itself, historic. Gorgeous. Just a fine, well-renovated, well-kept facility.

    As a business traveler, I'm accustomed to certain factors. Staying in an historic building comes with certain limitations. However, disclosure of such would be appreciated, like hot water taking about 10 minutes to reach a fixture. Cold showers and shaves are not fun.

    A note regarding needing to use Internet Explorer to connect to the wi-fi would be nice, too. The log-in page does not load in Chrome.

    Finally, better security would be appreciated. Most resorts, even your average Best Westerns, have room key-activated locks to permit guests *only* to get deeper into the complex, particularly in sensitive areas such as poolside. This facility has no such security.

    Security cameras are trained on the main corridors only.

    Further, the security team was understaffed for the time, particularly poolside. I was informed that the property's protocol is to have three pool attendants screening entrants. There was only one. Due to these material deficiencies, my wallet was stolen. Three non-guest, neighborhood kids were able to enter the pool area, lift my property, and escape out the back stairwell, leading to the main street.

    Thieves know they can target this hotel. Given the convoluted path through the hotel to the pool, it's highly likely these kids had done this before. They likely will do it again.

    I've come to discover while looking at the police department's web site that it appears the property abuts one of the highest crime parts of the city. The property would do well to disclose this, as well, as tourist district hotels in other cities do.

    It's a certain sense of a duty of care some places have and some do not. The Vinoy leaves the strong sense of being the latter.

    Most disappointing is that the staff of this property did not and do not seem concerned. The major inconvenience of having one's identification, credit cards, and debit cards stolen has not merited as much as a raised eyebrow from the Vinoy management team. The silence speaks volumes, particularly as I requested the courtesy of a phone call.

    On that silence, I would encourage the Vinoy to reflect. That night, it hosted a wedding for well-heeled guests. It hosted a memorial service that was well-attended. It hosted a conference for vulnerable patients (my reason for staying). The outcome could have been much, much worse than a stolen wallet.

    The property's apathetic stance towards safety and security, and anemic response to crime committed against a customer, says much about the Vinoy Renaissance's and its management's view of its guests.

  • Not what I expected

    by mckennanicole27 on 2018-06-12 05:33 am

    It was beautiful, but I couldn't walk barefoot in my room because the carpet was completely damp. It was like someone washed it and it never dried. Didn't expect that for the Vinoy. Also, I ordered a fish sandwich @ the restaurant @ the pool and it was like trying to chew shoe leather. Again, not what I expected for the Vinoy. Not planning to return.

    Owner Response
    Hello mckennanicole27,

    Thank you for staying with us during your recent visit to our area. We appreciate your review and hope you will accept our apologies for the shortcomings that you experienced and while these are isolated situations, we take them seriously. Please feel free to reach out to me directly so that we can discuss in more detail and provide a follow up with you.

    Sincerely,
    Jeanette R.
    Manager

    TeamMarriott, Manager at The Vinoy Renaissance St. Petersburg Resort & Golf Club, responded to this review


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