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The Westin Poinsett


    The Westin Poinsett
 in Greenville
    The Westin Poinsett
 in Greenville

Reviews

TripAdvisor Traveler Rating:
1357 Reviews
Latest TripAdvisor Reviews

  • GINAC

    by Gina C on 2017-10-16 10:16 am



    The hotel staff provided an extra bed, additional coffee, extra towels, helpful information. I left my Yeti Cup and they mailed it back to me. Could not have been more pleased with everything!!! Do stay at this Hotel!!!

  • Gem is being Polished

    by ElvisMem on 2017-10-10 02:50 pm

    The Westin Poinsett in perfectly situated to allow travelers to explore all of downtown Greenville. This almost 10 -year-old hotel has been restored and is currently undergoing some further refurbishment (sign noted ongoing work when you exit the elevator). That said there should have been a toilet paper roll holder (even a a temporary floor stand model) provided in the suite bathroom. Although the lobby with a piano player is calm and elegant, some of the furniture in our living room had seen better days.
    There was a very nice breakfast buffet included in our rate. We were given coupons to present at breakfast. The only issue was our server insisting that our rate did not include a gratuity when its inclusion was noted on the coupon.

    Owner Response
    Dear guest,
    We sincerely appreciate your nice comments. Please know that our hotel is nearing its 100 year anniversary (2025). The building was fully renovated several years ago and we constantly work on keeping it in great shape. As you have witnessed, we have just completed our first phase of a total guest bathroom renovation and will continue soon with the remaining ones. As to the coupons, please accept my apologies for the service issue; we have followed up with our restaurant team to pay better attention.

    Fabian U, General Manager at The Westin Poinsett, Greenville, responded to this review

  • Anniversary visit

    by Carolyn I on 2017-10-09 11:51 am

    My husband and I stayed here for our second anniversary. The location is perfect and the room was clean and large enough to suit our needs. The bed was very comfortable and the bathroom was better then I expected in an older building. The cookies in the lobby were a plus.

    Owner Response
    Dear Carolyn,
    Congratulations on your anniversary. We hope you will celebrate many more with us. Thank you for your kind words. It was a pleasure having you and your husband as our guests!

    Fabian U, General Manager at The Westin Poinsett, Greenville, responded to this review

  • Downtown perfection

    by Eric L on 2017-10-08 05:04 am

    Great and historic hotel in the perfect location downtown. Get a 6th floor corner room. It was our anniversary and the management supposed us with wine, dessert and a letter in our room. The beds are aplus!

    Owner Response
    Dear Eric,
    Your address seems to indicate that you live in Peru. We are, therefore, especially pleased to have provided you with a great stay in the Upstate of South Carolina. Congratulations on your anniversary!

    Fabian U, General Manager at The Westin Poinsett, Greenville, responded to this review

  • Perfect for business or pleasure

    by on 2017-10-07 10:27 am

    Stayed here one evening when in town for business dinner. Outstanding service, from the very pleasant valet to the front desk to concierge. Clean, comfortable room and cozy bed. Updated and modern, a perfect location for walking to any spot downtown and on the falls.

    Owner Response
    Dear guest,
    We sincerely appreciate your nice words about your experience at the Westin Poinsett. We are delighted to hear that you found the service outstanding and the room to be clean and comfortable. We very much look forward to seeing you soon again!

    Fabian U, General Manager at The Westin Poinsett, Greenville, responded to this review


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