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The Westin Poinsett

    The Westin Poinsett
 in Greenville
    The Westin Poinsett
 in Greenville


TripAdvisor Traveler Rating:
1378 Reviews
Latest TripAdvisor Reviews

  • Lovely place

    by Heather G on 2017-12-03 06:36 am

    Stayed at hotel and everyone was friendly and helpful. Room was great and the holiday decor throughout the hotel were wonderful. The hotels location mafe walking to several places easy and the Sunday brunch at Spoonbread was excellent!

  • Wonderful Experience!

    by carmenw07 on 2017-12-02 12:03 am

    What a beautifully classic hotel! The decor is gorgeous and the rooms are clean, spacious, and very comfortable. The front desk staff was excellent, especially, Jeff, Sarah, and Trae. They were polite, friendly, and helpful. The restaurant in the lobby, Spoonbread, was charming and delicious. I will definitely be returning!

  • Unbelievable location... Great service

    by tlfinokc on 2017-12-01 04:38 pm

    This place is fantastic. The location is perfect, right in the middle of downtown on Main Street. You don't need a car if you are going to stay downtown. There are tons of restaurants, bars, coffee shops, etc within a 5 minute walk of the hotel. Be sure to visit Mast General Store.

    The hotel is an older building. The rooms are very small, especially the bathrooms. However, they are quite nice and very clean. The room had all the amenities you would need. Fridge, coffee pot, desk, flat screen TV with cable, etc. The bed a quite comfortable with great Westin pillows.

    The restaurant, Spoonbread, had an unbelievable breakfast. This is not your normal cheap hotel breakfast. This was a full buffet with an omelet station and a large variety of other breakfast foods. Spend the extra money on the room rate to include this breakfast, you can thank me later. There is also a small bar area in the lobby.

    We have stayed at another hotel on Main Street in the past and there is no comparison. We will be staying at the Westin again soon.

    Owner Response
    Dear guest,
    We love a review that starts with "This place is fantastic". Thank you for your kind words and your detailed description. Our location is indeed very central, which allows you to leave your car parked in the garage during your stay or make use of our complimentary golf cart to any destination in downtown. We look forward to seeing you again!

    Fabian U, General Manager at The Westin Poinsett, Greenville, responded to this review

  • Superb Service and Accommodations

    by Kenneth R on 2017-11-28 02:23 am

    I really wanted to surprise her for her birthday this year but ended up getting sick and we stayed home to do absolutely nothing. Totally ruined her birthday all around. To make it up to her ; I remember Since my wife and I started dating she has been talking about staying at The Westin downtown. I needed to make up her birthday do to the recent events described above. Jeff one of the hotel managers made it a pleasant experience with his superb service. He made everything perfect for my wife's do over birthday celebration. He played a big role along with the concierge staff to make our stay amazing. Jeff gave us an amazing view, my wife said "it's the best view of Greenville I have ever seen". Our room was clean, all remolded in the new decor while keeping the old school feel of a historic hotel. Everything was taken care of. Dinner reservations, room accommodations, and they even hand wrote my wife a birthday card, delivered to our room with chocolate covered strawberries and champagne. I express my gratitude for helping me make the night special for my wife. Seeing her smile was the best part. Her face was lit up like a Christmas tree all night. Thank you. I strongly recommend this hotel and make sure you go see my main man Jeff Curtis at the front desk.

    Owner Response
    Dear Kenneth,
    Thank you for sharing your wonderful story. It seems that you and Jeff were a great team making your wife's birthday extra special. Thank you for selecting the Westin for this important occasion and thank you for highlighting Jeff in your review. Being mentioned is always very meaningful. Apropos "Christmas tree", our holiday decorations are up. You might want to bring in your wife for a beverage in our Piano Lounge....

    Fabian U, General Manager at The Westin Poinsett, Greenville, responded to this review

  • Cant say enough about the westin

    by Aen412 on 2017-11-27 05:44 am

    This is our 3rd year back to the Westin Poinsett, as my son is a student at Clemson.
    We come down at least times a year to visit and to enjoy football and basketball games.
    We always stay in Greenville...we love it.. This year in November we were able to get our entire family down for a game.. I spoke to Lauren ahead of time and i knew i would have nothing to worry about, she took excellent care of us (as always) and the accommodations were awesome .. It is so nice to be greeted by familiar faces. One of the reasons we enjoy coming to the Westin... We also enjoy relaxing in the lounge, very comfortable. Never go wrong with the Westin...

    Owner Response
    Dear guest,
    Clemson football is hard to beat and I can imagine you have a great time visiting your son. Thank you for making us your "home-base" while in town and thank you for mentioning Lauren by name for taking great care of you. You made her day!

    Fabian U, General Manager at The Westin Poinsett, Greenville, responded to this review

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