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The Whitehall


    The Whitehall
 in Houston
    The Whitehall
 in Houston

Reviews

TripAdvisor Traveler Rating:
501 Reviews
Latest TripAdvisor Reviews

  • Lovely!

    by aph87 on 2017-12-12 04:35 pm

    I had a brief but lovely stay at The Whitehall. My room was tastefully decorated, clean, and comfortable. I ate breakfast at the on site restaurant and the portions were generous and delicious. The staff was also very friendly and helpful, from the shuttle driver, to the person who checked me in, to the overnight staff. A special thank you to the overnight staff actually. I had an early flight and had to leave before the restaurant opened for breakfast, and she had the kitchen pack me a bag with some pastries, breakfast bars, fruit and beverages, so I would not have to go to the airport on an empty stomach. I appreciated that very much; it was true hospitality. I would certainly recommend The Whitehall, and would also stay here again in the future.

    Owner Response
    We appreciate you for sharing your experience at The Whitehall Houston. It is a delight to learn we exceeded your expectations for a wonderful stay and that you were awed by our spectacular hospitality. Your compliments will be shared with our team for a good job done. Reviews such as yours mean a lot! Thank you for the kind comments, and we look forward to hosting you again soon!

    Best Regards,
    Sal Khatri
    General Manager

    SKhatri, Manager at The Whitehall Houston, responded to this review

  • Great hotel experience

    by kyle_arkell on 2017-12-09 04:47 am

    Very modern and clean hotel. Get staff, get rooms. Finally a hotel that seems to care about its guest. From the parking till the time you walk into the lobby you get the feeling you have made the right choice. Location downtown is perfect, close to the tunnels and train. Easy parking as well if you decide to drive.

    Owner Response
    Kyle, we appreciate you sharing your feedback. We are devoted to ensuring all guests have a wonderful experience at our iconic boutique hotel, and we are happy to read you thoroughly enjoyed your visit with us. We hope you will make The Whitehall Houston your preferred hotel whenever your travel brings you back to our city. We look forward to hosting you again!

    Best Regards,
    Sal Khatri
    General Manager

    SKhatri, General Manager at The Whitehall Houston, responded to this review

  • DO NOT STAY HERE

    by Monica B on 2017-12-03 12:59 am

    My family came into town and went to check in to this hotel--and it was closed! their website says they'll reopen on december 1st but this is December 3rd and it's still completely closed.
    Unacceptable business-no notification, left us with no place to stay.

    Owner Response
    Thank you Monica B for taking the time to leave us your feedback. We sincerely apologize for any inconvenience you experienced due to our temporary closure may have caused you and your family. We regret that we were unable to accommodate you on your recent trip, however we hope you will provide us with the opportunity to have you as our guest in the future.


    Best Regards,
    Sal Khatri
    General Manager

    SKhatri, Manager at The Whitehall Houston, responded to this review

  • Great Hotel and Staff

    by 793louisg on 2017-11-20 06:53 am

    Stayed here with some friends. The hotel was quiet and nice. The room was excellent and the service was top notch. I enjoyed the out side patio bar and the food and service in the restaurant. The Front desk was very nice and friendly. Everyone we encountered always had a smile. You can tell they really like working here and they want to be here.

    Owner Response
    Louis, thank you for sharing your wonderful experience at The Whitehall Houston. We are thrilled to know our outstanding hospitality and your well-appointed room helped make your stay a memorable one. It was our pleasure hosting you, and we hope to be your first choice every time you visit our area.

    Best Regards,
    Sal Khatri
    General Manager

    SKhatri, General Manager at The Whitehall Houston, responded to this review

  • Top Notch!

    by TRIPOPOTOMIS on 2017-11-17 02:36 pm

    Stayed here with a friend for 5 nights during the quilt festival. At first, I was concerned that it was too far from the convention centre but that turned out to be good. Our room was very clean and the beds were very comfortable, Our room was also very quiet, even during the night of the Astros win and parade. I would recommend this hotel and also hope to return again. The concierge staff were very helpful in guiding us to local shops. There was an excellent shuttle service to the convention centre.

    Owner Response
    Thank you for sharing your wonderful review of The Whitehall Houston. We are delighted to read our location was convenient for your needs and that you loved your well-appointed room as well as the service delivered by our concierge staff. We cannot wait to host you again in the future.

    Best Regards,
    Sal Khatri
    General Manager

    SKhatri, General Manager at The Whitehall Houston, responded to this review


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