Check Availability
Modify/Cancel Reservations
More Search OptionsReturn to Check Availability Console

Union Station Hotel Nashville, Autograph Collection


    Union Station Hotel Nashville, Autograph Collection
 in Nashville
    Union Station Hotel Nashville, Autograph Collection
 in Nashville

Reviews

TripAdvisor Traveler Rating:
384 Reviews
Latest TripAdvisor Reviews

  • Great Helpful Staff

    by eieiowen1 on 2018-06-22 01:09 pm

    This is a very atmospheric place to stay but above all it was the staff which made it memorable. They were very helpful throughout my stay and helped me
    out when I left my case in the parking lot by delivering it to the airport.

    Owner Response
    eieiowen1,
    Thank you for your kind words in regards to our historic train station and the service of our staff. It was a pleasure speaking with you yesterday morning, and we are all very pleased and relieved we were able to catch you at the airport prior to your flight.
    At your service,
    Christopher Click
    Front Office Manager

    Christopher C, Front Office Manager at Union Station Hotel, Autograph Collection, responded to this review

  • Wonderful restoration and conversion

    by Marisa B on 2018-06-21 04:59 pm

    Lovely hotel made from the former railway station. Little bit out of the way but full of history. We had lunch in the lounge just to be able to enjoy the atmosphere. Easy to get a uber anywhere although there is plenty of parking if you drive.

  • Beautiful hotel and amazing staff

    by lovetotravel782 on 2018-06-21 02:25 pm

    We had a great experience at Union Station. I don't know where to start, first of all they upgraded us to a suite at no cost when they found out we were celebrating our anniversary. The room was beautiful, very comfortable, and clean. You couldn't beat the location; almost everything was within walking distance. I called the front desk at 3:30am needing a battery for my insulin pump. The front staff didn't have a battery but said they would see what they could find. I had a knock at the door five minutes later and they located a battery for me. Everyone we encountered that worked at the hotel were so friendly and accommodating. We will definitely be back!!!

  • Nashville Visit

    by Bill S on 2018-06-21 10:46 am

    Black mold in the grout of the tub/shower. My 5 yr old son was taking a bath
    and picking at the mold.

    Very disappointed with the room. It was dingy, carpet was damp. AC control was
    ether very cold or extremely hot (all within the 73-75? range.
    We requested extra blankets, as we opted for the extremely cold.
    Needless to say, we did not get a good nights rest.

    At the room rate you charge, no guest should encounter these issues.

  • A grand old building

    by Adam P on 2018-06-20 08:36 am

    We had a wonderful stay in this grand old railroad station that has been converted into a hotel. The staff is very friendly and accommodating. It is an easy walk to the honky tonk district but far enough removed that you are not bothered

    Owner Response
    Dear Adam P,
    Thanks for sharing your experience online. Our location in the heart of Nashville and our Music City style helps us to provide each guest a fine-tuned experience, and we are glad you enjoyed your stay with us.
    Sincerely,
    Mike Nelson
    General Manager

    Mike N, General Manager at Union Station Hotel, Autograph Collection, responded to this review


Book by Phone: +1 800 678 8946 Best Rate Guarantee


It appears you are using an older web browser! While using our site, you may encounter some trouble along the way. For PC users, we recommend upgrading to the latest version of Google Chrome, Internet Explorer, or Firefox. For Mac users, we recommend the latest version of Safari, Firefox, or Google Chrome.