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Washington Hilton

    Washington Hilton
 in Washington
    Washington Hilton
 in Washington


TripAdvisor Traveler Rating:
3926 Reviews
Latest TripAdvisor Reviews

  • Won't stay here again

    by wenronianlu on 2017-10-16 06:22 am

    We stay in DC frequently, but this was the first (and last) stay at the Washington Hilton.
    As Hilton Honors members, we have stayed at a number of Hilton properties, both in DC and elsewhere in the US and Europe and were quite disappointed by this property

    Despite the fact that we are Hilton Honors (Silver level), we were put in one of the worst rooms behind the NOISY elevator banks and not on the Honors floor. The area was noisy but became INTOLERABLE when the "Pageant" began. The elevator area, the hallways, the lobby, the adjacent rooms were so loud that they awakened my daughter twice. Security came up twice, at my request, but I was told that they had to give two warnings before they could ask people to leave. I contacted the Hotel Manager who told me "we can't ask other guests to leave their room but we can move you". The message was that they would allow the guests to scream, play loud music, run up and down the halls, crowd 10 people in the room adjacent to ours, but I would have to relocate my family just because of THEIR behavior. UNACCEPTABLE!
    The "pageant" guests crowded the elevators, drinking alcohol from red solo cups and I found myself unable to get an elevator down or up after waiting 10 minutes.
    We ultimately moved all our things to a new room later that night and our hotel fees were waived, at my insistence.
    NOISY. NO respect for ALL hotel guests. NO security control of rowdy guests. WILL NOT RETURN!

  • Beautiful renovation, exceptional service

    by Rndyn on 2017-10-15 07:32 am

    From check in to check out everyone was helpful and a pleasure to deal with.
    Lobby renovation looks great, executive lounge looks great, service was over the top.
    From front desk to security everyone was very helpful and informative.

  • Wonderful site

    by lwl531 on 2017-10-14 04:12 pm

    Nice neighborhood and enjoyed our conference facilities. Many choices of cuisine Rooms spotless and well offered amenities
    All staff were helpful to fill any need and was pleasantly surprised at the high quality of attention

    Owner Response
    Dear lwl531,

    Thank you for taking the time to share your experience with us. We are glad to hear you enjoyed your time here. We hope to see you again soon.


    Luis Mendez
    Front Office Manager

    Tracy_Marks, General Manager at Washington Hilton, responded to this review

  • Smart Hotel in Good Location

    by 11amTourist on 2017-10-14 10:10 am

    We had a two night stay here over a weekend and enjoyed it very much. The hotel has an elegant lobby and the rooms are smart with a good sized bathroom, with all the amenities you would expect.
    It is located away from the main city centre, but is 10 minutes from the Du Pont Circle metro station. There plenty of bars, restaurants, shops and other amenities around.

    Owner Response
    Dear 11amTourist,

    Thank for the great feedback. We are glad you got to enjoy our local area. We hope you will visit us again soon.

    Yours in service,

    Luis Mendez
    Front Office Manager

    Tracy_Marks, Front Office Manager at Washington Hilton, responded to this review

  • Some improvements neede

    by Damien D on 2017-10-13 06:54 am

    I booked ? twin room with a friend for a one-night stay. This hotel is well located in DC and we get an excellent price. The lobby is spacious and well decorated. The room was quite good but the dirty shower nozzle and the rickety fridge right by the bed is something you normally don't expect from a 4stars h?tel.
    The pool is nice.

    Owner Response
    Dear Damien D,

    Thank you for taking the time to share your recent stay with us. We are so glad to learn that you enjoyed your stay, but regret that the room cleanliness did not live up to your expectations. We hope to welcome you back so that we may have an opportunity to Make it Right for you.

    Brian - Front Office Manager

    Tracy_Marks, Front Office Manager at Washington Hilton, responded to this review

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