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Washington Hilton


    Washington Hilton
 in Washington
    Washington Hilton
 in Washington

Reviews

TripAdvisor Traveler Rating:
4006 Reviews
Latest TripAdvisor Reviews

  • Customer Service is Key

    by GEG378 on 2017-12-10 05:51 am

    What impressed me about staying at the Washington Hilton this weekend was the great customer service. From the moment I checked in, I was greeted and received in a most professional and obliging manner, especially by Hugo, special guest service advisor, Hugo, upon request, was able to upgrade me to a wonderful room on the top floor with wide-ranging views. I was very grateful. In addition, the concierge was very helpful in directing me to where I needed to go in a very proficient and efficient manner. All in all a very good stay.

  • Good hotel and location

    by 61patriciaa on 2017-12-08 12:35 am

    We were there to attend a conference in mid-November and we stayed on the forth floor, facing the courtyard, which was a better view than that of the street side, quiter too. The room was clean, the bed was comfortable, I do not like those tiny pillows that go flat, but the one thing that got to me was the hair dryer. It was soooo clogged with dirt, lint, and hair it would not work properly. It would overheat and shut off. I cleaned it and it worked fine after that. I loved the sauteed veggies on the breakfast buffet.

  • Would stay again!

    by mji2003 on 2017-12-08 05:44 am

    As many times as business has taken me to DC, this is only the first time I have stayed at this property. I would happily return! I liked the location, near DuPont Circle and Adams Morgan. In truth, it is an easy walk to most of the NW quadrant, where much of my business was, so much so that I only had to take a few cab rides. (I hate sitting in a cab during rush hour.) besides the lovely neighborhood with brownstones and copious restaurants and shops, the hotel itself is a great example of mid-century architecture. The rooms are updated and comfortable. The hallways are generally quiet. The fitness center is wonderful. The FedEx Office Center is helpful. The front desk staff is cordial and thorough. Looking forward to my next stay!

  • Okay, clean hotel but there is way better

    by tredinni on 2017-12-08 03:35 am

    This hotel was clean and in a nice location. The staff was very nice and tried to fix any issues. There is nothing really wrong with this hotel, but there are just better hotels for around the same price. In my room, you could always hear water running from what I assume to be showers, toilets flushing etc from the rooms around me. My toilet keep recycling it's water (not sure how to describe it) and it was loud. Woke me up a few times. Also the internet was TERRIBLE. I came for a conference and had some work to do but could rarely every connect properly. I even bought premium for 18 or so a day and it was still slow and weak. It's 2017 - internet should not be an issue. Also we were really cramped into our conference space - tables were smaller than normal for 8 people.

    Again nothing really wrong but just annoying issues. I've stayed at the Omni Shoreham and that was fantastic. Definitely stay there if it's in the same price range. It's a little longer walk to Adams Morgan and Dupont Circle but not by much.

  • Great hotel and location

    by jimbo057 on 2017-12-07 08:26 am

    Stayed at the hotel for 5 nights with my wife on 28th Nov.
    On arrival at the hotel was greeted at th check in desk by friendly and efficient staff,check in was quick and easy.
    On arrival at our room it was. On the 4th floor,room was big and bright,very clean,and I've got to say the bed was brilliant,best sleep I've had in ages.
    The hotel is locate near the DuPont circle underground,easy to use and 3 stops later your in downtown Washington.
    The hop on hop of bus stops right outside the hotel,tickets for this bus can be purchased at the hotel.
    Plenty of good bars and restaurants nearby the hotel,as well as cafes.
    Staff at the hotel are very nice and friendly.
    I would def.stay here again.


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