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1071 ReviewsLatest TripAdvisor Reviews
What a beautiful hotel. Our stay was excellent. The room with the fireplace was stunning. The bathroom was beautifully appointed . We will definitely return . The location is discrete in a very elegant part of town, yet a walk from parks and town.
The in-room fireplace made my trip so cozy! Nothing like coming in from the cold New England weather to my fireplace on and surprise cookies and chocolate covered strawberries waiting for me when I got back to the room!
Ran away from home after burying my bff of over 30 years. She passed away from breast cancer and I need to find some quiet in a luxurious place that would take care of me. I found great solace and peace at the XV. They ordered room service for me, brought me things I didn't know I needed - warm cookies with milk. I would run away here anytime. I traveled here in February 2016. Approaching one year without her and just writing my review.
My husband and I just stayed at XV Beacon and were very pleased with the help of there professional staff including Concierges Steve, Thomas, Colleen who were on top of their game with the hotel restaurant closed for renovations and they found us lovely quiet restaurant on Super Bowl Sunday! Well done. And thanks to driver Fernando for his focused driving, attention to detail and courteous manner. Also Lima at front desk. Best thing about hotel was staff!
This is a beautiful hotel that has the nicest rooms and best staff of almost any place we have ever stayed. Our room was on the 4th floor facing the street which gave us a little more street noise than we would have liked, but that is the only demerit. The room itself and the hall were very quiet.
The doorman and valet ( thank you Arbor) are attentive, the concierge (Thomas) was very helpful including getting dinner reservations at Moo, the restaurant off the lobby which was excellent. Coleen, the other concierge was also helpful with breakfast suggestions.
The hotel provides a Lexus for car service and out driver Mark was also very helpful.
Our room was a studio, it had a working gas fireplace, luxurious bedding and linens even a towel warmer. It has a safe and one of the nicer minibars - larger bottles of whisky and Kettel One.
Room service was first class and available 24 hours.
We did have a problem with the fireplace not working and called down to the front desk, within three minutes, literally, Carlos showed up and fixed the problem easily.
Overall when all is said and done it is service that sells us on a restaurant or hotel, XV Beacon has sold me. Definitely will return.