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21c Museum Hotel Kansas City by MGallery


    21c Museum Hotel Kansas City by MGallery
 in Kansas City

Reviews

TripAdvisor Traveler Rating:
243 Reviews
Latest TripAdvisor Reviews

  • Lovely boutique hotel

    by pyrush on 2020-03-11 05:03 am

    Having lived in Kansas City for many years, it was wonderful to see the Savoy come back to life! The hotel is lovely and it has been updated very well. The room was comfortable and very attractive. I love that they have a Nespresso machine - best in-room coffee ever! The bathroom is updated, but a little art deco, too. Nice that there's a robe. The hotel has art galleries, but the particular displays at the time I stayed were disturbing and not appropriate for children. The hotel is downtown and a couple of blocks from the trolley, so convenient to get to Power & Light District and Crown Center. Great place overall.

    Owner Response
    Thank you for leaving us a review, we appreciate all your feedback.

    We are so glad that you enjoyed the re-invented Savoy building! It was very important for 21c when they started the renovations to keep pieces of the building so you can feel the history, but in a more contemporary setting. I personally love it when someone who knew the old Savoy comes in and can experience the new 21c Kansas City vibes, and really see that this lovely piece of Kansas City History is still alive.

    It was wonderful having you with us, and we can't wait for you to return. If there is anything we could have done to make your stay better, please don't hesitate to reach out to me directly at abustamante@21chotels.com.

    Thank you,
    Alexa B, Front Office Manager

    abustamante22, Front Office Manager at 21C Museum Hotel Kansas City, responded to this review

  • Perfect KC Staycation spot!

    by robertosborn40 on 2020-03-10 05:31 am

    Enjoyed our luxury staycation at the Savoy! We had the corner king room with an amazing view! Walking distance to the river market, jazz lounge, street car and plenty of places to eat! Looking forward to our return!

    Owner Response
    Thank you for your review, we appreciate your feedback.

    We are so glad that you enjoyed your stay! I agree, the Corner King rooms are just the right size with beautiful views of the Rivermarket/Downtown KC area's. There is always something fun to do close by!

    It was a pleasure to have you with us, and we hope to see you return soon.
    Thank you,
    Alexa B, Front Office Manager

    abustamante22, Front Office Manager at 21C Museum Hotel Kansas City, responded to this review

  • Top Notch Service and Excellent Room

    by KCRachel on 2020-03-09 11:40 am

    My husband and I stayed at 21c for two nights to attend the Chiefs Super Bowl Victory Parade. We had a corner suite and the room was clean, contemporary and comfortable. We arrived with the hotel with a cooler and there is not a mini-fridge in the room, besides the small one stocked with mini-bar items. There also is not an ice machine on the floor. We had to call housekeeping to request ice and when Keeshea arrived in our room with a small bag of ice and saw what we were trying to keep cold, she soon returned with her coworker Patricia and a mini-fridge for us, without us even asking. We also experienced over-and-above levels of service from a manager named Alexa.

    I would return to this hotel again just to check out the art exhibits. I definitely recommend to others.

    Owner Response
    Thank you for leaving us this lovely review, we greatly appreciate your feedback.

    I am so glad that you enjoyed your stay with us while visiting to celebrate our Superbowl win! We always want to ensure that each and every guest who enters our building is able to have a unique and memorable visit.
    I am also happy to see that Keeshea and Patricia were able to make your stay extra special by anticipating your needs by bringing you a mini fridge when you needed it. I will ensure to pass along these wonderful comments to their manager.

    It was a pleasure to have you with us, and hopefully we will see you return next year to celebrate the Chiefs!

    abustamante22, Front Office Manager at 21C Museum Hotel Kansas City, responded to this review

  • Beautiful and unique

    by fabien954 on 2020-03-09 07:48 am

    Art and comfort. A great and unique hotel. Rooms and very spacious and well designed. Staff is engaged and have personality. The gallery has very impressive art that has changed every time I have visited. Restaurant and bar is beautiful and tasty. My favorite hotel in recent travel history.

    Owner Response
    Thank you for your review, we appreciate all your feedback.

    We are so glad to see that you enjoyed your stay with us while visiting Kansas City. Our unique Museum Hotel concept allows for our guests to have a more personal, memorable experience so it is lovely to head that the art had an impact on your stay.

    It was wonderful to have you with us, and we can't wait for you to return in the future.

    Thank you,
    Alexa B, Front Office Manager

    abustamante22, Front Office Manager at 21C Museum Hotel Kansas City, responded to this review

  • Museum21c is a Destination

    by marlayne16 on 2020-02-27 07:49 am

    Great location, beautiful historic preservation of classic old hotel's lobby and restaurant, good food and amenities, Walking friendly area to jazz clubs, restaurants and museums. Rooms contemporary restoration but small, staff helpful and friendly.

    Owner Response
    Thank you for spending your time with us and for your review. We do hope you will choose to stay with us again the next time you are in Kansas City.

    Tim R, General Manager at 21C Museum Hotel Kansas City, responded to this review


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