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21c Museum Hotel Kansas City by MGallery

    21c Museum Hotel Kansas City by MGallery
 in Kansas City


TripAdvisor Traveler Rating:
219 Reviews
Latest TripAdvisor Reviews

  • Awesome people, awesome service

    by cpk9020 on 2019-12-10 11:45 am

    I am visiting KC for work and I decided to bring my wife and son along. I called the hotel to see if they could switch me to a room that would fit all three of us. I spoke with Melanie and she was great. Super friendly, helpful, professional, and efficient. I had been to the 21c in Durham, NC and loved it, and now I love the one in KC too. Thank you.

  • Really nice hotel

    by pams620 on 2019-12-09 07:44 am

    We hadn't stayed here previously and were very impressed with our stay. We will be returning, especially if we get a discounted rate again. I booked from Travel Zoo website and got a good rate. We would stay here again.

    Owner Response
    Thank you for your review, we appreciate your feedback.

    I am so glad that you enjoyed your stay while in Kansas City. We always strive to ensure that our guests' are having the best experience possible, and it looks like we were able to make sure that you had a memorable stay.

    We hope to see you return soon.

    abustamante22, Front Office Manager at 21C Museum Hotel Kansas City, responded to this review

  • We found our KC hotel

    by cpcearley on 2019-12-09 04:15 am

    This is our favorite. If you love old KC and architecture, cocktails and food, this hotel and surrounding area, this is your place to stay. It's a quick Uber ride to the Plaza, Crown Center, and the Power and Light District.

    Owner Response
    Hello Terry,

    Thank you for your review, we appreciate all your feedback!

    It is wonderful to see that you enjoyed your stay with us while in Kansas City. We always strive to ensure our guests have a unique and memorable experience, so it is lovely to see that we were able to accomplish that with you.

    We can't wait for you to return!

    Thank you.

    abustamante22, Front Office Manager at 21C Museum Hotel Kansas City, responded to this review

  • I do love Kansas City

    by JohnLaConte on 2019-12-07 011:23 pm

    Really nice hotel with awesome views of Kansas City, which is one of the better cities in the USA. My kids don't get out of the mountains much so it's nice to visit a real city like KC and stay right downtown with skyscraper views out the window. That's what we were hoping for, and that's what we got.

    The art on the do not disturb sign was a bit ... disturbing. The depiction of an adolescent male sitting in a chair with his pants removed seems to imply that you should not enter the room because someone is about to commence auto eroticism. But at least the boy is wearing underwear; I looked up some of the artist's other work (regrettably), and now I'm expecting nambla to start serving me up solicitation promos. If you do the same, the main piece you'll want to avoid is titled "picture show."

    I know it's an art hotel and all, but I did get a bit confused in finding the place because it is so much of an art space that I couldn't find the actual hotel. It wasn't very well marked, and the indicator that finally convinced me this was indeed the place was the sign that said "hotel parking, $25." I thought "well I'm not paying that" and found some on-street parking right across the street which didn't even charge for overnight parking, only daytime hours, with like a 10-hour maximum or something super long which put me as ease about getting ticketed or towed. I do love Kansas City.

    There was not a working clock in the room, which isn't a big deal at a hotel these days, assuming the hotel does not hold their guests too tightly to their checkout time. It was more than a decade ago, but I distinctly remember when hotels started making the shift from 12pm to 11am checkout time. This does cut into the value, I must say. I asked for a late checkout, and she said "sure, we'll give you until 11:30," which is pretty chincey. At about 11:40, the checkout inspector was waiting outside the room for us to leave! I was just wrapping up a total-body shave over the toilet at the time and didn't get much time to wipe up the excess hair with a hotel towel as I would normally do. His presence was making us so nervous, and my wife was so embarrassed, that she started demanding we leave before I had a chance to jump back in the shower to rinse off the hair. As a result I had that haircut-shirt condition, where you can feel the little hairs prick you as your shirt rubs against your skin, for our entire drive to St. Louis.

    Owner Response
    Thank you for choosing to stay with us, visiting Kansas City and for you feedback. We will share with our team and use them towards our service improvements.

    Tim R, General Manager at 21C Museum Hotel Kansas City, responded to this review

  • Great Place to Stay in KC!

    by Cindylou708 on 2019-12-06 02:38 am

    This hotel was very different from most! The museum gave it a very different look and feel. I loved the art! The rooms were very clean and the bed was also comfy. I wish I was there longer so I could've enjoyed the experience longer.

    Owner Response
    Hello Cynthia,

    Thank you for leaving us a review, we appreciate all your feedback.

    I am so glad that you enjoyed our unique Museum Hotel concept during your stay! I agree, the museum exhibition really sets us apart, and it allows our guests to do something fun while staying gin the comfort of their hotel.
    I am also glad that you enjoyed your room. I will make sure to let our housekeeping staff know about the kind comments you made about the room.

    It was wonderful to have you, and we hope to see you return soon!

    Thank you,
    Alexa Bustamante, Front Office Manager

    abustamante22, Front Office Manager at 21C Museum Hotel Kansas City, responded to this review

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