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AKA Times Square


    AKA Times Square
 in New York
    AKA Times Square
 in New York

Reviews

TripAdvisor Traveler Rating:
678 Reviews
Latest TripAdvisor Reviews

  • Excellent, spacious accommodation in heart of new york

    by Kep2015 on 2019-01-19 01:07 pm

    I stayed here with my husband and parents in a 2 bed one bathroom apartment.

    Cleanliness

    It was super clean and the furnishings were all well maintained.

    Accommodation

    The living space is excellent and can not be faulted. There really is no basics left in the apartment so you have to bring everything yourself right down to salt and pepper. For the cost i found this surprising. There was also only one t towel and one dishwasher tablet. I think in this regard they need to up there game.

    The bedrooms are white with more than ample space and storage. There are no views but this may be a blessing as you literally are right in the heart of Times Square and are protected from the noise.

    If you can try and get an apartment with 2 bathrooms as it is small and ain't great for 4 and there is no lock on the door.

  • So close to Times Square, but so quiet

    by Waimate01 on 2019-01-08 03:29 pm

    If you want to stay close to Times Square and the theatre district, this hotel is a good option.

    It is half a block from the full-on craziness of Times Square, but our room was amazingly quiet. Outside there would be sirens and hubbub, but inside we couldn't hear a thing. No view or anything, but the quiet nights more than made up for it. We slept extraordinarily well.

    Desk and door staff and friendly and helpful.

    Owner Response
    Dear Waimate01,

    Thank you so much for sharing your wonderful experience with us! I'm happy to hear we met your needs as far as location, quiet rooms and staff! I know sometimes it was hard to believe you were right around the corner of Times Square and had such a quiet room!

    I'm glad we met the level of expectations during your stay.

    We hope to have the pleasure of welcoming you back to your home away from home.

    Warm Regards,
    Angie Makishi
    Front Office Manager

    AngieMakishi, Front Office Manager at AKA Times Square, responded to this review

  • What a disappointment!!!

    by LaShundia B on 2019-01-03 09:24 am

    What was suppose to be a trip of a lifetime turned into a disappointment. We booked this hotel based on reviews and location. Upon arrival, we found out it was not in direct view of the NYE ball drop like they said. I called twice and was told it was. We booked a penthouse room. What a mistake! It didn't look anything like the pictures online. The penthouse we stayed in was small in comparison to the pictures. Also, after a day of shopping we returned to find our room was not cleaned. I had to ask the front desk clerk to have someone clean it and provide fresh towels and water. There isn't a restaurant on the property, which we didn't find out until we arrived. Therefore don't expect room service, other than a bottle of Voss water. After spending close to $3,000 for what we thought would be a fabulous room and view, what a disappointment!!! Next time, we will be staying at New York Marriott Marquis, where we can have all the amenities we thought were at the AKA.

    Owner Response
    Good afternoon LaShundia!

    Thank you very much for your feedback. I'm truly sorry we did not meet the level of expectations during your stay.

    Please feel free to reach out to me directly to further discuss your stay. I would love to have you join us once more so we can show you a different experience and really prove what the AKA brand truly has to offer.

    Warm Regards,
    Angie Makishi
    Front Office Manager

    AngieMakishi, Front Office Manager at AKA Times Square, responded to this review

  • Best, best, best accommodations in NYC

    by Lamilano on 2018-12-24 02:16 pm

    We have stayed in many different places in Manhattan, this is by far the BEST place. Our accommodations were a 1 bedroom apartment, larger than any apartment we have ever stayed in. It was fully equipped with a high end kitchen appliances, a beautiful bathroom, washer/dryer and a very spacious living room. The location is just perfect if you want to see Broadway shows. There is a lounge upstairs and a rooftop area. More than you could ever expect in NYC! This was cheaper than most hotels, wonderfully clean and friendly.

    This is the only place to stay in NY!

    Would give it 5+ stars!!!!

    Owner Response
    Hello Lamilano!

    Thank you so much for sharing your feedback with us! We pride ourselves in our location and providing our guests with apartment like facilities such as kitchens and washer/dryer. Our sizable apartments are definitely a plus, especially in NYC! We are very glad to have met you needs in every way.

    We hope to welcome you back on your next trip to NYC!

    Warm Regards,
    Angie Makishi
    Front Office Manager

    AngieMakishi, Front Office Manager at AKA Times Square, responded to this review

  • New York accomodation

    by PuraVita2018 on 2018-12-11 07:53 am

    Fabulous location, we had the penthouse suite and it was spacious! Bed was ok, not the most comfortable hotel bed I've had for 3000 Canadian for 4 nights !!! Housekeeping was ok if tipped. No cream or sugar in the rooms but the lounge down the hall was fab. Free coffee and apples in the morning!! We even made fine to use the gym.. small but adequate !!! You can't beat the location though and the hotel staff are very friendly by New York standards!


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